[LEGAL] chargeback_threat — profile fb6b1b49-90fc-4018-b2ba-c660b9e447f3

Someone · 5/29/2026, 6:35:35 PM

Auto-detected threat signal in inbound customer email. Profile has been suppressed from marketing.

Signal: chargeback_threat
Message id: 0e93ea67-9d67-476c-a449-18d3215b55ac
From: jennifer.r.clarke@gmail.com
Profile id: fb6b1b49-90fc-4018-b2ba-c660b9e447f3

Excerpt:
My reservation is for THIS SUNDAY. You cancelled the showtime and consolidated it to the 1:00 p.m. show which we cannot attend. I need my purchase refunded. As per YOUR policy there are no refunds unless the showtime has been cancelled by you....and it has. Please process this refund or I will have to do a chargeback on my credit card and mark it as fraudulent. Thanks On Fri, May 29, 2026, 2:27 PM

Review the full thread before any outbound; this customer should not receive marketing campaigns.