[CS-T3] lmajerus2003@yahoo.com — claims rebook needed but no order on file

Someone · 5/29/2026, 12:27:49 PM

Tier 3 (no order, no cancelled show)

Customer email: lmajerus2003@yahoo.com
Feedback (2026-05-17): no comment provided, what_would_help=other_help

What they have:
• No previous order in our system
• 1 pending Stripe attempt for Shrek Detroit Jun 21

What went wrong: same pattern as ssrichmond — no order under this email but they're trying to rebook. Likely a different email originally.

Recommended response: ask her for the original order number + the email she used.