RE: Alice & wonderland - Saturday August 2nd 2025 in Los Angeles

Good day, Esperanza.

 

I hope you've been doing well!

I cannot believe I'm writing this already, but somehow an entire year has flown by. Please forgive my silence. Time truly has a way of getting away from us, and before I knew it, the months had passed.

 

I was thinking back on the incredible experience I had with Fork n' Film and would love to explore the possibility of creating another special event before the end of the year. With that in mind, I was hoping to check whether I might still have any credit availability.

 

I would greatly appreciate any guidance you can provide.

 

Thank you so much, Esperanza. I look forward to hearing from you and hopefully planning something memorable together once again.

 

 

Hi Briana! 

 

Thanks for reaching out! Please let me know which show you would like to attend and I will gladly assist you!

I look forward to hearing from you soon!

Warmly,

Esperanza

 

On Thu, Jul 3, 2025 at 1:30 PM <Briana.Arredondo@molgroup.com> wrote:

Good day, Esperanza.

 

I hope all is well.

I was looking into rebooking an event and adding the code “SPARKLER” (BOGO 50% OFF) in the redeem section and my code in the gift card section “EPBRIANAARREDONDO”.

Although, I was unsuccessful. Could you kindly advise how I may proceed?

 

 

In observance of Independence Day, our office will be closed on Friday, July 4th.

 

If you have any questions, please feel free to contact me.

Best Regards,

 

Briana Arredondo

ブリアナ アレドンド

Coordinator, Customer Support

Mobile: (310) 408-6311

Phone:   (562) 528-7516

Email: Briana.arredondo@molgroup.com

 

 

MOL (Americas) LLC

100 Oceangate, Suite 850

Long Beach, CA 90802, USA

 

From: Fork n' Film <info@forknfilm.com>
Sent: Monday, June 30, 2025 12:00 PM
To: ARREDONDO, Briana <Briana.Arredondo@molgroup.com>
Subject: Re: Alice & wonderland - Saturday August 2nd 2025 in Los Angeles

 

Hi Briana, 

We look forward to seeing you soon. Have a great day

Best,
Amanda

 

On Fri, Jun 27, 2025 at 6:59 AM <Briana.Arredondo@molgroup.com> wrote:

Good day, Esperanza.

 

Happy Friday!

Thank you for providing the code to rebook our screening. The assistance with this process is truly appreciated. 

 

An upcoming Fork n Film screening is anticipated soon. 

 

If you have any questions, please feel free to contact me.

Best Regards,

 

Briana Arredondo

ブリアナ アレドンド

Coordinator, Customer Support

Mobile: (310) 408-6311

Phone:   (562) 528-7516

Email: Briana.arredondo@molgroup.com

 

 

MOL (Americas) LLC

100 Oceangate, Suite 850

Long Beach, CA 90802, USA

 

From: Fork n' Film <info@forknfilm.com>
Sent: Thursday, June 26, 2025 3:47 PM
To: ARREDONDO, Briana <Briana.Arredondo@molgroup.com>
Subject: Re: Alice & wonderland - Saturday August 2nd 2025 in Los Angeles

 

Hello Briana,

 

Thank you so much for your continued support, it means the world to us, and we truly look forward to hosting you again soon. Below I have attached a coupon code for $256.22  (the original price you paid for your tickets).

Coupon Code: EPBRIANAARREDONDO

Please let me know if you have any questions or if you have any issues redeeming your coupon.

 

Wishing you comfort and peace at this time.

 

Warmly,

Esperanza

 

On Thu, Jun 26, 2025 at 3:17 PM <Briana.Arredondo@molgroup.com> wrote:

Hello, Esperanza.

 

Thank you for your kindness during this difficult time.

Your consideration and support in approving the event's rebooking, despite the existing policy, is deeply appreciated.

 

My boyfriend and I attended our first of many Fork n Films screenings to come, on March 28^th 2025. We enjoyed the classic Film of the Nightmare Before Christmas and had delicious unforgettable food we still treasure today, the service was remarkable. Despite seeing this film for the 100^th time, this time was an unforgettable experience.

 

We want to thank you for allowing us to have the option re book and enjoy another unforgettable experience yet to come.

 

Kindly find below information on the (2) tickets purchased on June 2^nd.

 

ALICE IN WONDERLAND-8/2/2025

 

EMAIL: BARREDONDO45@YAHOO.COM

 

TICKET:FR2- SEAT 2

NAME: BRIANA ARREDONDO

 

TICKET:FR2 – SEAT 1

NAME: VINCENT RODRIGUEZ

 

If you have any questions, please feel free to contact me.

Best Regards,

 

Briana Arredondo

ブリアナ アレドンド

Coordinator, Customer Support

Mobile: (310) 408-6311

Phone:   (562) 528-7516

Email: Briana.arredondo@molgroup.com

 

 

MOL (Americas) LLC

100 Oceangate, Suite 850

Long Beach, CA 90802, USA

 

From: Fork n' Film <info@forknfilm.com>
Sent: Thursday, June 26, 2025 2:59 PM
To: ARREDONDO, Briana <Briana.Arredondo@molgroup.com>
Subject: Re: Alice & wonderland - Saturday August 2nd 2025 in Los Angeles

 

Hello Briana,

 

Thank you so much for reaching out to us. We are so sorry to hear about the circumstances and we send your our sincerest condolences. While we do have a very strict non refund and non transferrable policy, we completely understand the situation. As a courtesy, we can change the name on the reservation if you decide to give your tickets to someone. Or we can provide you with a credit, in the exact amount you paid for your tickets, so that you can rebook your show when it's convenient for you. Please let me know which option you prefer and we'll gladly follow up with you. Additionally, please provide the email address associated with the original reservation.

 

Please let me know if you have any questions, we're happy to help!

 

Warmest regards,

Esperanza

 

On Thu, Jun 26, 2025 at 2:40 PM <Briana.Arredondo@molgroup.com> wrote:

Good day, All.

 

Could I please ask a question in regards to (2) tickets purchased on June 9^th 2025 for the Alice & wonderland screening on Saturday August 2^nd  2025 in Los Angeles.

Unfortunately, the tickets we purchased (FR2 SEAT 2 & FR2 SEAT 1) for the film lands on a sudden funeral. Today June 26^th the family has made arrangements for August 2^nd  that will require travel.

 

May we applied the tickets to another date? Or transfer the tickets so they may be used?

 

If you have any questions, please feel free to contact me.

Best Regards,

 

Briana Arredondo

ブリアナ アレドンド

Coordinator, Customer Support

Mobile: (310) 408-6311

Phone:   (562) 528-7516

Email: Briana.arredondo@molgroup.com

 

 

MOL (Americas) LLC

100 Oceangate, Suite 850

Long Beach, CA 90802, USA