On Oct 14, 2025 at 4:47 PM, <Lisettegonzalez96> wrote:

Hi Amanda,

Yes I would like a refund, thank you.

Xxx,

Lisette

On Oct 14, 2025 at 3:58 PM, <Fork n' Film> wrote:

Hi Lisette,

Thank you again for your kind message, and I truly apologize for the last-minute cancellation. We know how disappointing this must have been, especially with plans in place and excitement building. Please know this decision was not taken lightly, and we’re so sorry for the disruption.

If you’re open to rescheduling, I’d love to offer you a coupon credit for any future date that works best for you. To make your next visit extra special, we’ll upgrade your reservation to VIP and include a complimentary bottle of sparkling wine or champagne as our heartfelt thank-you.

Of course, if you’d still prefer a refund, I completely understand and I’ll be happy to take care of that for you. We’re currently experiencing an unusually high volume of refund requests, so the process may take a little longer than usual but please know your request will be handled with care, and I’ll keep you updated every step of the way.

Warmly,
Amanda

On Sun, Oct 12, 2025 at 8:45 AM Lisettegonzalez96 <lisettegonzalez96@gmail.com> wrote:

Hello Amanda,

Unfortunately we will have to ask for a refund. But we do hope to attend one of your wonderful events in the future. Thank you for making this experience as stress free as possible. 

Xxx,

Lisette

On Oct 10, 2025 at 12:08 PM, <Fork n' Film> wrote:

Hi Lisette, 

Thank you so much for reaching out, and I truly apologize for the delay—we’ve been working through a high volume of emails and appreciate your patience.

Yes, the Hocus Pocus fun dinner scheduled for this Sunday in San Francisco has unfortunately been placed on pause and will be canceled. I’m so sorry for the inconvenience and disruption to your plans. We know how disappointing this is and are doing everything we can to make it right.

If you’d like, I’d be happy to help reschedule you for one of our upcoming winter holiday experiences or assist with a refund. Just let me know your preference, and I’ll make sure everything is taken care of.

Warmly,
Amanda

On Fri, Oct 10, 2025 at 10:28 AM Lisettegonzalez96 <lisettegonzalez96@gmail.com> wrote:

Hello, 

Is this pause including this Sunday October 12 Hocus Pocus fun dinner in San Fransisco?

Thank you,

Lisette

On Oct 9, 2025 at 4:41 PM, <Fork n' Film> wrote:

Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   We know this news may be disappointing, and we’re truly sorry for any inconvenience it causes.   As a result, we are issuing:   A 100% credit toward any future Fork n’ Film after November 28 Complimentary upgrade to VIP seating Complimentary bottle of sparkling wine or champagne   To redeem your credit, please respond to this email with the date, time, location, and movie of the event you would like to reschedule to.   If you prefer a refund, we’ll be happy to process it. Refunds may take longer than usual due to the high volume. We will keep you updated every step of the way. Simply respond to this email.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We cannot wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

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