Re: Fork n' Film Portland - Important Announcement
charleentirado@icloud.com · landed in portland@forknfilm.com
- charleentirado@icloud.comto Film Fork <portland@forknfilm.com>Inbound6/25/2026, 5:28:56 PM
Re: Fork n' Film Portland - Important Announcement
8 months later and I have not received a refund. Is there any other way to get refunded for this cancelled movie ? It was pretty pricy to just let goOn Feb 27, 2026, at 10:55 AM, Fork Film <portland@forknfilm.com> wrote:
Dear Charleen,Thank you for reaching out.
We are truly sorry for the extended delay and appreciate you checking in. While your refund has not yet been completed, please know it has not been forgotten.
We are currently working on processing outstanding refunds, including yours, and it remains on our list to be finalized.
We regret that this has taken longer than expected and appreciate your patience as we work to complete it. Once we process the refund, we'll send you a copy of your receipt.We appreciate your continued patience.Warm regards,The Fork n' Film TeamOn Fri, Feb 27, 2026 at 9:53 AM Charleen Tirado <charleentirado@icloud.com> wrote:Hello, I have yet to receive a refund or any update.On Oct 21, 2025, at 4:13 PM, Fork Film <portland@forknfilm.com> wrote:
Hi Charleen, I do apologize for the delay in response and not being able to speak with you directly. We have been managing high call volumes and emails.
We understand that you prefer not to reschedule your event, and we’re happy to accommodate your refund request.
Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.
If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.
If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.
We hope to have the pleasure of hosting you at Fork n’ Film in the future.
Warm regards, Amanda
On Sat, Oct 18, 2025 at 3:17 PM Charleen Tirado <charleentirado@icloud.com> wrote:Could I just receive a refund. I tried calling but nobody answered or called back. Not interested in the other movies or dates. Thank you.On Oct 14, 2025, at 11:32 PM, Fork n' Film Portland <portland@forknfilm.com> wrote:
Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.
After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.
We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.
Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.
Ratatouille
11/28/25 - 6:30PM
11/28/25 - 6:30PM
11/28/25 - 6:30PM
11/28/25 - 6:30PM
11/29/25 - 1:30PM
111/29/25 - 6:30PM
Grinch
12/5/25 - 6:30PM
12/6/25 - 1:30PM
12/6/25 - 6:30PM
12/12/25 - 6:30PM
12/13/25 - 1:30PM
12/13/25 - 6:30PM
Elf
12/19/25 - 6:30PM
12/20/25 - 1:30PM
12/20/25 - 6:30PM
12/26/25 - 6:30PM
12/27/25 - 1:30PM
12/27/25 - 6:30PM
We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.
With gratitude,
The Fork n’ Film Team
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