Re: Fork n' Film Los Angeles Reservation - Important Announcement



Hello, 

I am trying to use my credit for Shrek next Friday at 6PM and its telling me i can not. Per this email, i can use towards "any future fork n film experience. 

How can i use this credit please? 

Thank you

On Thursday, November 20, 2025 at 02:53:48 PM PST, Fork Film <losangeles@forknfilm.com> wrote:

Hi Patrick,

Absolutely! We’d be happy to offer you a coupon code as a gesture of appreciation for your patience.

We’ve attached a coupon code below for the full value of 2 VIP tickets, which you can use toward any future Fork n’ Film experience.

Coupon Code: VDPATRICKAIKENJR

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records. Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Your Name
Customer Support

On Tue, Nov 18, 2025 at 6:57 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

since it’s taking so long, can you at least give me a discount code? 

On Nov 18, 2025, at 12:13 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Patrick,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

Liz

On Tue, Nov 18, 2025 at 10:55 AM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

hello, 

Reaching out to say I’m going to file a claim with my bank. I have been asking for a refund for almost a month and nothing. 

Thank you. 

On Nov 5, 2025, at 10:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, when are I’m going to get my refund?

I can file a claim with my bank if this is not going to be refunded. 

On Nov 3, 2025, at 10:31 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, what is the ETA for my refund? 

On Oct 30, 2025, at 10:48 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

I want to sincerely apologize for the continued delay. Our team is still actively working through refunds, and I want to assure you that we’re doing our very best to process them as quickly as possible. Your refund remains a top priority, and it has not been forgotten.

I’ll continue to monitor your request and follow up with any updates as soon as I receive them. Thank you again for your patience and understanding I truly appreciate it.

Best,
Amanda

On Wed, Oct 29, 2025 at 7:46 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

When is my refund going to come? 

On Oct 27, 2025, at 9:57 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Thanks. 

Just to note, you cancel my event and then give me nothing to make up for it. 

Fork n film really doesn’t care about its customers and that’s clear. 

This will be my last event after 9 times. 

Thanks. 

On Oct 27, 2025, at 9:31 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

Thank you for following up, and I sincerely apologize for the delay in getting back to you.

I’ve noted your request for a refund and will make sure it’s processed accordingly. I understand you’re not interested in attending any other events, and I truly regret that we weren’t able to deliver the experience you were hoping for.

In the meantime, I did my best to upgrade your Polar Express tickets prior to the cancellation, but unfortunately, I was unable to. I’m truly sorry for the inconvenience and disappointment this has caused.

Thank you again for your patience, and I’ll keep you updated as your refund is processed.

Best regards,
Amanda

On Fri, Oct 24, 2025 at 12:00 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

Any update? 

Also, were you able to upgrade my polar express tickets? 

On Oct 23, 2025, at 12:26 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, please refund me. 

There is no other events I want. 

On Oct 22, 2025, at 3:30 PM, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for The Nightmare Before Christmas. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 - 6:30PM 11/30/25 - 1:30PM 11/30/25 - 6:30PM   Grinch 12/6/25 - 1:30PM 12/6/25 - 6:30PM 12/6/25 - 1:30PM 12/7/25 - 6:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/14/25 - 1:30PM 12/14/25 - 6:30PM   Elf 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/26/25 - 6:30PM 12/27/25 - 1:30PM 12/27/25 - 6:30PM 12/28/25 - 1:30PM 12/28/25 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Any update? I don’t want them to sell

Out. I also can’t use a gift card I have. 

On Jun 26, 2026, at 1:06 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, 

I am trying to use my credit for Shrek next Friday at 6PM and its telling me i can not. Per this email, i can use towards "any future fork n film experience. 

How can i use this credit please? 

Thank you

On Thursday, November 20, 2025 at 02:53:48 PM PST, Fork Film <losangeles@forknfilm.com> wrote:

Hi Patrick,

Absolutely! We’d be happy to offer you a coupon code as a gesture of appreciation for your patience.

We’ve attached a coupon code below for the full value of 2 VIP tickets, which you can use toward any future Fork n’ Film experience.

Coupon Code: VDPATRICKAIKENJR

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records. Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Your Name
Customer Support

On Tue, Nov 18, 2025 at 6:57 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

since it’s taking so long, can you at least give me a discount code? 

On Nov 18, 2025, at 12:13 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Patrick,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

Liz

On Tue, Nov 18, 2025 at 10:55 AM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

hello, 

Reaching out to say I’m going to file a claim with my bank. I have been asking for a refund for almost a month and nothing. 

Thank you. 

On Nov 5, 2025, at 10:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, when are I’m going to get my refund?

I can file a claim with my bank if this is not going to be refunded. 

On Nov 3, 2025, at 10:31 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, what is the ETA for my refund? 

On Oct 30, 2025, at 10:48 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

I want to sincerely apologize for the continued delay. Our team is still actively working through refunds, and I want to assure you that we’re doing our very best to process them as quickly as possible. Your refund remains a top priority, and it has not been forgotten.

I’ll continue to monitor your request and follow up with any updates as soon as I receive them. Thank you again for your patience and understanding I truly appreciate it.

Best,
Amanda

On Wed, Oct 29, 2025 at 7:46 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

When is my refund going to come? 

On Oct 27, 2025, at 9:57 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Thanks. 

Just to note, you cancel my event and then give me nothing to make up for it. 

Fork n film really doesn’t care about its customers and that’s clear. 

This will be my last event after 9 times. 

Thanks. 

On Oct 27, 2025, at 9:31 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

Thank you for following up, and I sincerely apologize for the delay in getting back to you.

I’ve noted your request for a refund and will make sure it’s processed accordingly. I understand you’re not interested in attending any other events, and I truly regret that we weren’t able to deliver the experience you were hoping for.

In the meantime, I did my best to upgrade your Polar Express tickets prior to the cancellation, but unfortunately, I was unable to. I’m truly sorry for the inconvenience and disappointment this has caused.

Thank you again for your patience, and I’ll keep you updated as your refund is processed.

Best regards,
Amanda

On Fri, Oct 24, 2025 at 12:00 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

Any update? 

Also, were you able to upgrade my polar express tickets? 

On Oct 23, 2025, at 12:26 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, please refund me. 

There is no other events I want. 

On Oct 22, 2025, at 3:30 PM, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for The Nightmare Before Christmas. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 - 6:30PM 11/30/25 - 1:30PM 11/30/25 - 6:30PM   Grinch 12/6/25 - 1:30PM 12/6/25 - 6:30PM 12/6/25 - 1:30PM 12/7/25 - 6:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/14/25 - 1:30PM 12/14/25 - 6:30PM   Elf 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/26/25 - 6:30PM 12/27/25 - 1:30PM 12/27/25 - 6:30PM 12/28/25 - 1:30PM 12/28/25 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hello, any update? 

On Jun 27, 2026, at 3:18 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Any update? I don’t want them to sell

Out. I also can’t use a gift card I have. 

On Jun 26, 2026, at 1:06 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, 

I am trying to use my credit for Shrek next Friday at 6PM and its telling me i can not. Per this email, i can use towards "any future fork n film experience. 

How can i use this credit please? 

Thank you

On Thursday, November 20, 2025 at 02:53:48 PM PST, Fork Film <losangeles@forknfilm.com> wrote:

Hi Patrick,

Absolutely! We’d be happy to offer you a coupon code as a gesture of appreciation for your patience.

We’ve attached a coupon code below for the full value of 2 VIP tickets, which you can use toward any future Fork n’ Film experience.

Coupon Code: VDPATRICKAIKENJR

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records. Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Your Name
Customer Support

On Tue, Nov 18, 2025 at 6:57 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

since it’s taking so long, can you at least give me a discount code? 

On Nov 18, 2025, at 12:13 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Patrick,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

Liz

On Tue, Nov 18, 2025 at 10:55 AM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

hello, 

Reaching out to say I’m going to file a claim with my bank. I have been asking for a refund for almost a month and nothing. 

Thank you. 

On Nov 5, 2025, at 10:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, when are I’m going to get my refund?

I can file a claim with my bank if this is not going to be refunded. 

On Nov 3, 2025, at 10:31 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, what is the ETA for my refund? 

On Oct 30, 2025, at 10:48 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

I want to sincerely apologize for the continued delay. Our team is still actively working through refunds, and I want to assure you that we’re doing our very best to process them as quickly as possible. Your refund remains a top priority, and it has not been forgotten.

I’ll continue to monitor your request and follow up with any updates as soon as I receive them. Thank you again for your patience and understanding I truly appreciate it.

Best,
Amanda

On Wed, Oct 29, 2025 at 7:46 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

When is my refund going to come? 

On Oct 27, 2025, at 9:57 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Thanks. 

Just to note, you cancel my event and then give me nothing to make up for it. 

Fork n film really doesn’t care about its customers and that’s clear. 

This will be my last event after 9 times. 

Thanks. 

On Oct 27, 2025, at 9:31 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

Thank you for following up, and I sincerely apologize for the delay in getting back to you.

I’ve noted your request for a refund and will make sure it’s processed accordingly. I understand you’re not interested in attending any other events, and I truly regret that we weren’t able to deliver the experience you were hoping for.

In the meantime, I did my best to upgrade your Polar Express tickets prior to the cancellation, but unfortunately, I was unable to. I’m truly sorry for the inconvenience and disappointment this has caused.

Thank you again for your patience, and I’ll keep you updated as your refund is processed.

Best regards,
Amanda

On Fri, Oct 24, 2025 at 12:00 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

Any update? 

Also, were you able to upgrade my polar express tickets? 

On Oct 23, 2025, at 12:26 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, please refund me. 

There is no other events I want. 

On Oct 22, 2025, at 3:30 PM, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for The Nightmare Before Christmas. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 - 6:30PM 11/30/25 - 1:30PM 11/30/25 - 6:30PM   Grinch 12/6/25 - 1:30PM 12/6/25 - 6:30PM 12/6/25 - 1:30PM 12/7/25 - 6:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/14/25 - 1:30PM 12/14/25 - 6:30PM   Elf 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/26/25 - 6:30PM 12/27/25 - 1:30PM 12/27/25 - 6:30PM 12/28/25 - 1:30PM 12/28/25 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hello? Any update? The show is now sold out. I’m so frustrated. 

On Jun 29, 2026, at 9:11 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, any update? 

On Jun 27, 2026, at 3:18 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Any update? I don’t want them to sell

Out. I also can’t use a gift card I have. 

On Jun 26, 2026, at 1:06 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, 

I am trying to use my credit for Shrek next Friday at 6PM and its telling me i can not. Per this email, i can use towards "any future fork n film experience. 

How can i use this credit please? 

Thank you

On Thursday, November 20, 2025 at 02:53:48 PM PST, Fork Film <losangeles@forknfilm.com> wrote:

Hi Patrick,

Absolutely! We’d be happy to offer you a coupon code as a gesture of appreciation for your patience.

We’ve attached a coupon code below for the full value of 2 VIP tickets, which you can use toward any future Fork n’ Film experience.

Coupon Code: VDPATRICKAIKENJR

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records. Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Your Name
Customer Support

On Tue, Nov 18, 2025 at 6:57 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

since it’s taking so long, can you at least give me a discount code? 

On Nov 18, 2025, at 12:13 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Patrick,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

Liz

On Tue, Nov 18, 2025 at 10:55 AM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

hello, 

Reaching out to say I’m going to file a claim with my bank. I have been asking for a refund for almost a month and nothing. 

Thank you. 

On Nov 5, 2025, at 10:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, when are I’m going to get my refund?

I can file a claim with my bank if this is not going to be refunded. 

On Nov 3, 2025, at 10:31 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, what is the ETA for my refund? 

On Oct 30, 2025, at 10:48 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

I want to sincerely apologize for the continued delay. Our team is still actively working through refunds, and I want to assure you that we’re doing our very best to process them as quickly as possible. Your refund remains a top priority, and it has not been forgotten.

I’ll continue to monitor your request and follow up with any updates as soon as I receive them. Thank you again for your patience and understanding I truly appreciate it.

Best,
Amanda

On Wed, Oct 29, 2025 at 7:46 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

When is my refund going to come? 

On Oct 27, 2025, at 9:57 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Thanks. 

Just to note, you cancel my event and then give me nothing to make up for it. 

Fork n film really doesn’t care about its customers and that’s clear. 

This will be my last event after 9 times. 

Thanks. 

On Oct 27, 2025, at 9:31 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

Thank you for following up, and I sincerely apologize for the delay in getting back to you.

I’ve noted your request for a refund and will make sure it’s processed accordingly. I understand you’re not interested in attending any other events, and I truly regret that we weren’t able to deliver the experience you were hoping for.

In the meantime, I did my best to upgrade your Polar Express tickets prior to the cancellation, but unfortunately, I was unable to. I’m truly sorry for the inconvenience and disappointment this has caused.

Thank you again for your patience, and I’ll keep you updated as your refund is processed.

Best regards,
Amanda

On Fri, Oct 24, 2025 at 12:00 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

Any update? 

Also, were you able to upgrade my polar express tickets? 

On Oct 23, 2025, at 12:26 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, please refund me. 

There is no other events I want. 

On Oct 22, 2025, at 3:30 PM, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for The Nightmare Before Christmas. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 - 6:30PM 11/30/25 - 1:30PM 11/30/25 - 6:30PM   Grinch 12/6/25 - 1:30PM 12/6/25 - 6:30PM 12/6/25 - 1:30PM 12/7/25 - 6:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/14/25 - 1:30PM 12/14/25 - 6:30PM   Elf 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/26/25 - 6:30PM 12/27/25 - 1:30PM 12/27/25 - 6:30PM 12/28/25 - 1:30PM 12/28/25 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

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Any update? How do I get support. 

On Jun 29, 2026, at 11:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello? Any update? The show is now sold out. I’m so frustrated. 

On Jun 29, 2026, at 9:11 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, any update? 

On Jun 27, 2026, at 3:18 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Any update? I don’t want them to sell

Out. I also can’t use a gift card I have. 

On Jun 26, 2026, at 1:06 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, 

I am trying to use my credit for Shrek next Friday at 6PM and its telling me i can not. Per this email, i can use towards "any future fork n film experience. 

How can i use this credit please? 

Thank you

On Thursday, November 20, 2025 at 02:53:48 PM PST, Fork Film <losangeles@forknfilm.com> wrote:

Hi Patrick,

Absolutely! We’d be happy to offer you a coupon code as a gesture of appreciation for your patience.

We’ve attached a coupon code below for the full value of 2 VIP tickets, which you can use toward any future Fork n’ Film experience.

Coupon Code: VDPATRICKAIKENJR

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt for your records. Thank you again, from the bottom of our hearts, for your patience, understanding, and kindness. We truly appreciate it.

Warmly,
Your Name
Customer Support

On Tue, Nov 18, 2025 at 6:57 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

since it’s taking so long, can you at least give me a discount code? 

On Nov 18, 2025, at 12:13 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Patrick,

I completely understand how disappointing these delays have been, and I want to reassure you that your refund remains active in our system and is being closely monitored.

Our team is working diligently to complete every remaining refund as quickly as possible. I know this has been a longer process than expected, and I’m truly sorry for that.

You’ll hear from us again as soon as your refund is complete, along with a copy of your refund receipt.

Thank you for your continued understanding and kindness.

Warm Regards,

Liz

On Tue, Nov 18, 2025 at 10:55 AM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

hello, 

Reaching out to say I’m going to file a claim with my bank. I have been asking for a refund for almost a month and nothing. 

Thank you. 

On Nov 5, 2025, at 10:26 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, when are I’m going to get my refund?

I can file a claim with my bank if this is not going to be refunded. 

On Nov 3, 2025, at 10:31 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, what is the ETA for my refund? 

On Oct 30, 2025, at 10:48 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

I want to sincerely apologize for the continued delay. Our team is still actively working through refunds, and I want to assure you that we’re doing our very best to process them as quickly as possible. Your refund remains a top priority, and it has not been forgotten.

I’ll continue to monitor your request and follow up with any updates as soon as I receive them. Thank you again for your patience and understanding I truly appreciate it.

Best,
Amanda

On Wed, Oct 29, 2025 at 7:46 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

When is my refund going to come? 

On Oct 27, 2025, at 9:57 AM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Thanks. 

Just to note, you cancel my event and then give me nothing to make up for it. 

Fork n film really doesn’t care about its customers and that’s clear. 

This will be my last event after 9 times. 

Thanks. 

On Oct 27, 2025, at 9:31 AM, Fork Film <losangeles@forknfilm.com> wrote:



Hi Patrick,

Thank you for following up, and I sincerely apologize for the delay in getting back to you.

I’ve noted your request for a refund and will make sure it’s processed accordingly. I understand you’re not interested in attending any other events, and I truly regret that we weren’t able to deliver the experience you were hoping for.

In the meantime, I did my best to upgrade your Polar Express tickets prior to the cancellation, but unfortunately, I was unable to. I’m truly sorry for the inconvenience and disappointment this has caused.

Thank you again for your patience, and I’ll keep you updated as your refund is processed.

Best regards,
Amanda

On Fri, Oct 24, 2025 at 12:00 PM Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:

Any update? 

Also, were you able to upgrade my polar express tickets? 

On Oct 23, 2025, at 12:26 PM, Patrick Aiken Jr <patrickaikenjr@yahoo.com> wrote:



Hello, please refund me. 

There is no other events I want. 

On Oct 22, 2025, at 3:30 PM, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our holiday menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for The Nightmare Before Christmas. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the next few days to assist with rescheduling your event. We’re also excited to share our upcoming Fork n’ Film Holiday lineup! Below is a list of available showtimes for your review.   Polar Express 11/28/25 - 6:30PM 11/29/25 - 1:30PM 11/29/25 - 6:30PM 11/30/25 - 1:30PM 11/30/25 - 6:30PM   Grinch 12/6/25 - 1:30PM 12/6/25 - 6:30PM 12/6/25 - 1:30PM 12/7/25 - 6:30PM 12/12/25 - 6:30PM 12/13/25 - 1:30PM 12/14/25 - 1:30PM 12/14/25 - 6:30PM   Elf 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/19/25 - 6:30PM 12/20/25 - 1:30PM 12/20/25 - 6:30PM 12/21/25 - 1:30PM 12/21/25 - 6:30PM 12/26/25 - 6:30PM 12/27/25 - 1:30PM 12/27/25 - 6:30PM 12/28/25 - 1:30PM 12/28/25 - 6:30PM   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

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