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Re: Fork n’ Film Las Vegas: Complimentary Tickets & Refund Update

Chastity Nefzger · chastityn4377@gmail.com · landed in vegas@forknfilm.com

3 messages
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2ZJF-PMJ7-K7B·$0.00·fulfilledWix (refund manually in Wix)·Elf· Las Vegas· 2026-01-03
  • chastityn4377@gmail.comto Fork Film <vegas@forknfilm.com>Inbound
    2/14/2026, 8:47:35 PM

    Re: Fork n’ Film Las Vegas: Complimentary Tickets & Refund Update

    I am reaching out to Area 15 to let them know what you have done to me and other people. 

    On Fri, Feb 13, 2026 at 4:42 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi  Amanda,

    It has been months and I still have not received my refund. This was for a show in October. I paid for the show in August. It is now February. I spent over $400 on these tickets. I really need a refund. You guys gave us free tickets to another show and then that show was canceled as well. So I spent money on nothing please let me know how to proceed. I am demanding a refund, please. 

    Chastity Nefzger 
    443-248-4740

    On Mon, Dec 15, 2025 at 1:43 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Ok thank you 

    On Mon, Dec 15, 2025 at 1:43 PM Fork Film <vegas@forknfilm.com> wrote:

    Hi there,

    Thank you for reaching out, and I’m really sorry for the frustration this has caused. I understand how concerning it is to still be waiting on a refund, especially after a cancelled show.

     We’re doing our best to work through refunds as quickly as possible. The refund will go back to the original form of payment once it has been fully processed

    I truly appreciate your patience.

    Best,
    Amanda


    On Wed, Dec 3, 2025 at 9:18 AM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi, 
    I never received a refund for my tickets for the canceled show. Wondering if you guys can send that refund? I paid through PayPal.
    On Thu, Nov 6, 2025 at 10:40 AM Fork Film <vegas@forknfilm.com> wrote:

    Dear Chastity,


    We sincerely apologize for the cancellation of your event and for the delay in communication and refund processing. We completely understand how disappointing and frustrating this experience has been, and we’re truly sorry for any inconvenience it has caused. Our team is working diligently to process all refunds as quickly as possible, and once your refund is complete, we’ll send a copy of your refund receipt for your records. Although this process is taking a bit longer than usual, please know that it remains a top priority.


    As a gesture of our appreciation for your patience and understanding, we’d like to offer you complimentary ticket(s) to enjoy a future Fork n’ Film event. Please use the coupon code below to reserve your ticket(s) on our website at no additional cost. This code never expires and can be redeemed for any event or location of your choice.


    Coupon Code:ADCHASTITYNEFZGER


    If you need any assistance redeeming your code or have any questions, please don’t hesitate to reach out. We truly look forward to hosting you soon.


    Wishing you a wonderful day,

    Warm Regards,


  • vegas@forknfilm.comto Chastity Nefzger <chastityn4377@gmail.com>Reply (operator)
    2/18/2026, 7:58:26 PM

    Re: Fork n’ Film Las Vegas: Complimentary Tickets & Refund Update

    Hi Chastity,

    I am so incredibly sorry to hear that you are still waiting on this. I can only imagine how frustrating it is to have over $400 tied up since August, especially with the added disappointment of the second show being canceled as well. That is certainly not the experience we want for you.

    Please know that we are prioritizing this right now. I am working directly with our accounts team to track down exactly what happened with your transaction and ensure that your refund is processed immediately.

    I’ll keep a very close eye on this and will follow up with you as soon as I have a confirmation number or an update on the status. Thank you for your immense patience while we get this made right.

    Warm regards,
    Sam
    Customer Support

    On Sat, Feb 14, 2026 at 2:47 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    I am reaching out to Area 15 to let them know what you have done to me and other people. 

    On Fri, Feb 13, 2026 at 4:42 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi  Amanda,

    It has been months and I still have not received my refund. This was for a show in October. I paid for the show in August. It is now February. I spent over $400 on these tickets. I really need a refund. You guys gave us free tickets to another show and then that show was canceled as well. So I spent money on nothing please let me know how to proceed. I am demanding a refund, please. 

    Chastity Nefzger 
    443-248-4740

    On Mon, Dec 15, 2025 at 1:43 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Ok thank you 

    On Mon, Dec 15, 2025 at 1:43 PM Fork Film <vegas@forknfilm.com> wrote:

    Hi there,

    Thank you for reaching out, and I’m really sorry for the frustration this has caused. I understand how concerning it is to still be waiting on a refund, especially after a cancelled show.

     We’re doing our best to work through refunds as quickly as possible. The refund will go back to the original form of payment once it has been fully processed

    I truly appreciate your patience.

    Best,
    Amanda


    On Wed, Dec 3, 2025 at 9:18 AM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi, 
    I never received a refund for my tickets for the canceled show. Wondering if you guys can send that refund? I paid through PayPal.
    On Thu, Nov 6, 2025 at 10:40 AM Fork Film <vegas@forknfilm.com> wrote:

    Dear Chastity,


    We sincerely apologize for the cancellation of your event and for the delay in communication and refund processing. We completely understand how disappointing and frustrating this experience has been, and we’re truly sorry for any inconvenience it has caused. Our team is working diligently to process all refunds as quickly as possible, and once your refund is complete, we’ll send a copy of your refund receipt for your records. Although this process is taking a bit longer than usual, please know that it remains a top priority.


    As a gesture of our appreciation for your patience and understanding, we’d like to offer you complimentary ticket(s) to enjoy a future Fork n’ Film event. Please use the coupon code below to reserve your ticket(s) on our website at no additional cost. This code never expires and can be redeemed for any event or location of your choice.


    Coupon Code:ADCHASTITYNEFZGER


    If you need any assistance redeeming your code or have any questions, please don’t hesitate to reach out. We truly look forward to hosting you soon.


    Wishing you a wonderful day,

    Warm Regards,


    DeliveredOpenedClicked
  • chastityn4377@gmail.comto Fork Film <vegas@forknfilm.com>Inbound
    4/30/2026, 6:40:17 PM

    Re: Fork n’ Film Las Vegas: Complimentary Tickets & Refund Update

    Thank you!!

    On Wed, Feb 18, 2026 at 11:58 AM Fork Film <vegas@forknfilm.com> wrote:
    Hi Chastity,

    I am so incredibly sorry to hear that you are still waiting on this. I can only imagine how frustrating it is to have over $400 tied up since August, especially with the added disappointment of the second show being canceled as well. That is certainly not the experience we want for you.

    Please know that we are prioritizing this right now. I am working directly with our accounts team to track down exactly what happened with your transaction and ensure that your refund is processed immediately.

    I’ll keep a very close eye on this and will follow up with you as soon as I have a confirmation number or an update on the status. Thank you for your immense patience while we get this made right.

    Warm regards,
    Sam
    Customer Support

    On Sat, Feb 14, 2026 at 2:47 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    I am reaching out to Area 15 to let them know what you have done to me and other people. 

    On Fri, Feb 13, 2026 at 4:42 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi  Amanda,

    It has been months and I still have not received my refund. This was for a show in October. I paid for the show in August. It is now February. I spent over $400 on these tickets. I really need a refund. You guys gave us free tickets to another show and then that show was canceled as well. So I spent money on nothing please let me know how to proceed. I am demanding a refund, please. 

    Chastity Nefzger 
    443-248-4740

    On Mon, Dec 15, 2025 at 1:43 PM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Ok thank you 

    On Mon, Dec 15, 2025 at 1:43 PM Fork Film <vegas@forknfilm.com> wrote:

    Hi there,

    Thank you for reaching out, and I’m really sorry for the frustration this has caused. I understand how concerning it is to still be waiting on a refund, especially after a cancelled show.

     We’re doing our best to work through refunds as quickly as possible. The refund will go back to the original form of payment once it has been fully processed

    I truly appreciate your patience.

    Best,
    Amanda


    On Wed, Dec 3, 2025 at 9:18 AM Chastity Nefzger <chastityn4377@gmail.com> wrote:
    Hi, 
    I never received a refund for my tickets for the canceled show. Wondering if you guys can send that refund? I paid through PayPal.
    On Thu, Nov 6, 2025 at 10:40 AM Fork Film <vegas@forknfilm.com> wrote:

    Dear Chastity,


    We sincerely apologize for the cancellation of your event and for the delay in communication and refund processing. We completely understand how disappointing and frustrating this experience has been, and we’re truly sorry for any inconvenience it has caused. Our team is working diligently to process all refunds as quickly as possible, and once your refund is complete, we’ll send a copy of your refund receipt for your records. Although this process is taking a bit longer than usual, please know that it remains a top priority.


    As a gesture of our appreciation for your patience and understanding, we’d like to offer you complimentary ticket(s) to enjoy a future Fork n’ Film event. Please use the coupon code below to reserve your ticket(s) on our website at no additional cost. This code never expires and can be redeemed for any event or location of your choice.


    Coupon Code:ADCHASTITYNEFZGER


    If you need any assistance redeeming your code or have any questions, please don’t hesitate to reach out. We truly look forward to hosting you soon.


    Wishing you a wonderful day,

    Warm Regards,


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