Re: Fork n' Film NYC Reservation - Important Announcement

Hi there,

Thank you for confirming the date and time. I have successfully booked your reservation for Princess and the Frog on February 22nd at 6:30 PM, including the complimentary upgrade to VIP seating.

We are currently in the process of generating the new tickets. As soon as they are ready, we will send them to you via email. Please consider this email as confirmation of your rescheduled reservation in the meantime.

We are very happy to have finalized this for you and look forward to welcoming you and your girlfriend to Fork n' Film soon!

Best,

Liz

On Wed, Nov 12, 2025 at 9:47 AM The New legend <arjenisventura224@gmail.com> wrote:

February 22 at 630 if possible thank you again for making this right 

Sent from my iPhone

On Nov 12, 2025, at 12:44 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

It is absolutely no problem at all! I understand completely that you are eager to see Princess and the Frog sooner rather than later, and I am happy to help you with the rescheduling.

For Princess and the Frog in February, would you prefer to be booked for February 20th, February 21st, or February 22nd? Please let me know which of those dates works best for you and your girlfriend.

Once we confirm the date, I will ensure your reservation is moved up to VIP as promised.

Best,

Liz

On Tue, Nov 11, 2025 at 11:23 AM The New legend <arjenisventura224@gmail.com> wrote:

Is it possible to do princess and the frog for February instead I’m sorry for being complicated we just didn’t wanna wait too long and my girlfriend really would love to see princess and the frog 

Sent from my iPhone

On Nov 11, 2025, at 2:11 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi, 

I don't have availability on my end for that date but I can schedule you in for March Ratatouille.

Best,
Amanda

On Tue, Nov 11, 2025 at 10:42 AM The New legend <arjenisventura224@gmail.com> wrote:

Hi Amanda thank you again for the phone call I was wondering if ratatouille on the 9 of January was available and if we could still get moved up to vip

Sent from my iPhone

On Nov 11, 2025, at 1:28 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nino, 

Thank you for taking my call today. I look forward to hearing from you with the new film you decided on. 

Whenever you are ready to claim your upgrade to VIP let me know and I will take care of the rest.

Best,
Amanda

On Mon, Nov 10, 2025 at 4:31 PM The New legend <arjenisventura224@gmail.com> wrote:

Tomorrow at 1 P.M. would be a perfect time

Sent from my iPhone

On Nov 10, 2025, at 3:57 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

Thank you so much for your message, and I sincerely apologize for the delay in getting back to you.

I’d be happy to give you a call to discuss your reservation when would be a good time to connect? Just let me know what works best for you, and I’ll make sure to reach out.

Looking forward to speaking with you soon!

Best
Amanda

On Fri, Nov 7, 2025 at 2:58 PM The New legend <arjenisventura224@gmail.com> wrote:

Could you please give me a call at your earliest convenience 5169146525 I would like to speak to a representative in regards to another reservation 

Sent from my iPhone

On Oct 30, 2025, at 3:05 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Ratatouille, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the week to assist with rescheduling. You are also welcome to reply to this email if you prefer.   We’re excited to share our upcoming Fork n’ Film lineup!   The Polar Express Elf Ratatouille (future dates) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Arjenis,

I am so incredibly sorry for the delay in getting these over to you; I truly appreciate your patience while I finalized everything on our end.

I am delighted to confirm that I have successfully booked your reservation for The Princess and the Frog on February 22nd at 6:30 PM. As promised, I have included a complimentary upgrade to VIP seating for your party to make the evening even more special.

I have attached your tickets below for your records. We are so excited to have you join us and simply cannot wait to host you for this magical experience!

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 6:27 PM Arjenis Ventura <arjenisventura224@gmail.com> wrote:

Hey Liz I was wondering when were the tickets gonna be ready only because the date is getting closer 

On Wed, Nov 12, 2025 at 12:50 PM Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you for confirming the date and time. I have successfully booked your reservation for Princess and the Frog on February 22nd at 6:30 PM, including the complimentary upgrade to VIP seating.

We are currently in the process of generating the new tickets. As soon as they are ready, we will send them to you via email. Please consider this email as confirmation of your rescheduled reservation in the meantime.

We are very happy to have finalized this for you and look forward to welcoming you and your girlfriend to Fork n' Film soon!

Best,

Liz

On Wed, Nov 12, 2025 at 9:47 AM The New legend <arjenisventura224@gmail.com> wrote:

February 22 at 630 if possible thank you again for making this right 

Sent from my iPhone

On Nov 12, 2025, at 12:44 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

It is absolutely no problem at all! I understand completely that you are eager to see Princess and the Frog sooner rather than later, and I am happy to help you with the rescheduling.

For Princess and the Frog in February, would you prefer to be booked for February 20th, February 21st, or February 22nd? Please let me know which of those dates works best for you and your girlfriend.

Once we confirm the date, I will ensure your reservation is moved up to VIP as promised.

Best,

Liz

On Tue, Nov 11, 2025 at 11:23 AM The New legend <arjenisventura224@gmail.com> wrote:

Is it possible to do princess and the frog for February instead I’m sorry for being complicated we just didn’t wanna wait too long and my girlfriend really would love to see princess and the frog 

Sent from my iPhone

On Nov 11, 2025, at 2:11 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi, 

I don't have availability on my end for that date but I can schedule you in for March Ratatouille.

Best,
Amanda

On Tue, Nov 11, 2025 at 10:42 AM The New legend <arjenisventura224@gmail.com> wrote:

Hi Amanda thank you again for the phone call I was wondering if ratatouille on the 9 of January was available and if we could still get moved up to vip

Sent from my iPhone

On Nov 11, 2025, at 1:28 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nino, 

Thank you for taking my call today. I look forward to hearing from you with the new film you decided on. 

Whenever you are ready to claim your upgrade to VIP let me know and I will take care of the rest.

Best,
Amanda

On Mon, Nov 10, 2025 at 4:31 PM The New legend <arjenisventura224@gmail.com> wrote:

Tomorrow at 1 P.M. would be a perfect time

Sent from my iPhone

On Nov 10, 2025, at 3:57 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

Thank you so much for your message, and I sincerely apologize for the delay in getting back to you.

I’d be happy to give you a call to discuss your reservation when would be a good time to connect? Just let me know what works best for you, and I’ll make sure to reach out.

Looking forward to speaking with you soon!

Best
Amanda

On Fri, Nov 7, 2025 at 2:58 PM The New legend <arjenisventura224@gmail.com> wrote:

Could you please give me a call at your earliest convenience 5169146525 I would like to speak to a representative in regards to another reservation 

Sent from my iPhone

On Oct 30, 2025, at 3:05 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Ratatouille, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the week to assist with rescheduling. You are also welcome to reply to this email if you prefer.   We’re excited to share our upcoming Fork n’ Film lineup!   The Polar Express Elf Ratatouille (future dates) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Thank you so much I really appreciate your help in everything this the most amazing costumer service you guys have been amazing 

On Fri, Feb 13, 2026 at 1:08 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Arjenis,

I am so incredibly sorry for the delay in getting these over to you; I truly appreciate your patience while I finalized everything on our end.

I am delighted to confirm that I have successfully booked your reservation for The Princess and the Frog on February 22nd at 6:30 PM. As promised, I have included a complimentary upgrade to VIP seating for your party to make the evening even more special.

I have attached your tickets below for your records. We are so excited to have you join us and simply cannot wait to host you for this magical experience!

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 6:27 PM Arjenis Ventura <arjenisventura224@gmail.com> wrote:

Hey Liz I was wondering when were the tickets gonna be ready only because the date is getting closer 

On Wed, Nov 12, 2025 at 12:50 PM Fork Film <newyork@forknfilm.com> wrote:

Hi there,

Thank you for confirming the date and time. I have successfully booked your reservation for Princess and the Frog on February 22nd at 6:30 PM, including the complimentary upgrade to VIP seating.

We are currently in the process of generating the new tickets. As soon as they are ready, we will send them to you via email. Please consider this email as confirmation of your rescheduled reservation in the meantime.

We are very happy to have finalized this for you and look forward to welcoming you and your girlfriend to Fork n' Film soon!

Best,

Liz

On Wed, Nov 12, 2025 at 9:47 AM The New legend <arjenisventura224@gmail.com> wrote:

February 22 at 630 if possible thank you again for making this right 

Sent from my iPhone

On Nov 12, 2025, at 12:44 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

It is absolutely no problem at all! I understand completely that you are eager to see Princess and the Frog sooner rather than later, and I am happy to help you with the rescheduling.

For Princess and the Frog in February, would you prefer to be booked for February 20th, February 21st, or February 22nd? Please let me know which of those dates works best for you and your girlfriend.

Once we confirm the date, I will ensure your reservation is moved up to VIP as promised.

Best,

Liz

On Tue, Nov 11, 2025 at 11:23 AM The New legend <arjenisventura224@gmail.com> wrote:

Is it possible to do princess and the frog for February instead I’m sorry for being complicated we just didn’t wanna wait too long and my girlfriend really would love to see princess and the frog 

Sent from my iPhone

On Nov 11, 2025, at 2:11 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi, 

I don't have availability on my end for that date but I can schedule you in for March Ratatouille.

Best,
Amanda

On Tue, Nov 11, 2025 at 10:42 AM The New legend <arjenisventura224@gmail.com> wrote:

Hi Amanda thank you again for the phone call I was wondering if ratatouille on the 9 of January was available and if we could still get moved up to vip

Sent from my iPhone

On Nov 11, 2025, at 1:28 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nino, 

Thank you for taking my call today. I look forward to hearing from you with the new film you decided on. 

Whenever you are ready to claim your upgrade to VIP let me know and I will take care of the rest.

Best,
Amanda

On Mon, Nov 10, 2025 at 4:31 PM The New legend <arjenisventura224@gmail.com> wrote:

Tomorrow at 1 P.M. would be a perfect time

Sent from my iPhone

On Nov 10, 2025, at 3:57 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi there,

Thank you so much for your message, and I sincerely apologize for the delay in getting back to you.

I’d be happy to give you a call to discuss your reservation when would be a good time to connect? Just let me know what works best for you, and I’ll make sure to reach out.

Looking forward to speaking with you soon!

Best
Amanda

On Fri, Nov 7, 2025 at 2:58 PM The New legend <arjenisventura224@gmail.com> wrote:

Could you please give me a call at your earliest convenience 5169146525 I would like to speak to a representative in regards to another reservation 

Sent from my iPhone

On Oct 30, 2025, at 3:05 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences. After much consideration, we’ve ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We want to thank you for being part of the Fork n’ Film family. Your support means everything to us, and it’s because of guests like you that we’ve been able to create unforgettable movie-and-dining experiences.   After much consideration, we’ve made the difficult decision to temporarily pause shows for the next few weeks. This short break will allow our team to upgrade our production, refine our menus, and strengthen operations so that every detail of your next visit is nothing short of exceptional in time for the holidays.   This affects your ticket for Ratatouille, as we have cancelled all shows for November 7th-9th. We understand this news may be disappointing, and we’re truly sorry for any inconvenience it may cause.   Our team will be calling you within the week to assist with rescheduling. You are also welcome to reply to this email if you prefer.   We’re excited to share our upcoming Fork n’ Film lineup!   The Polar Express Elf Ratatouille (future dates) Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   If you prefer to save your tickets for another future Fork n' Film event of your choice, we're happy to accommodate this as well. Just let us know and we'll take care of the rest.   We deeply appreciate your patience and understanding as we take this time to come back stronger for you. We can’t wait to welcome you back soon and share everything we’ve been working on.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Arjenis,

Thank you for reaching out! We hope you're staying safe and warm through the storm.

We wanted to let you know that Sunday's event did proceed as scheduled. We were wondering - were you able to make it out and join us for the show, or did the weather keep you tucked away at home?

Looking forward to hearing from you!

Warmly,
Sam
Customer Support