Hi Julia,

Perfect you are all set to go and your new reservation should be in your inbox shortly.

Could you please confirm when you have received them?

Best,
Amanda

On Wed, Dec 17, 2025 at 3:05 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Amanda,

Yes, that works for us! 

On Wed, Dec 17, 2025 at 4:41 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia

I apologize for the delay in responding however I don't have availability for the dates Liz listed above for you. 

I do have 1/11 for 1:30pm for Ratatouille would you be open to attending that time and event. 

Please let me know as soon as possible and I can update your reservation accordingly

Best,
Amanda

On Mon, Dec 15, 2025 at 12:39 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Liz, 6:30 PM works for us. Thank you so much for your help! 

Julia 

On Mon, Dec 15, 2025 at 3:00 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia,

We are happy to confirm the Ratatouille screening is scheduled for January 10th. We currently have two time slots available that day:

- 1:30 PM

- 6:30 PM

Could you please let us know which time works best for you so we can finalize your reservation?

Thanks,

Liz

On Fri, Dec 12, 2025 at 2:28 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Esperanza,

I hope you’re doing well. I just wanted to follow up on my previous email regarding weekend availability, as weekdays don’t work for me. Could you please let me know what weekend dates you have open in the next month or two so I can choose? If there are no suitable weekend options, I would appreciate a full refund instead.

Thank you so much, and I appreciate your help.

Warmly,
Julia

On Wed, Dec 10, 2025 at 5:51 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Unfortunately week days are not working for me due work schedule. Can you tell me what spots do you have available on the weekends within a month or 2 so I can choose? 

On Wed, Dec 10, 2025 at 5:48 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia,

Thanks for letting me know about the evening time not working. We completely understand and we're so sorry for the change. We do have availability for the show on Friday, December 12th at 6:30PM. Please let me know if this works for you and I'll take care of the rest. If not, we'll gladly follow up with you.

We look forward to hearing from you soon!

Warmly,

Esperanza

On Wed, Dec 10, 2025 at 9:49 AM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi! I just got this email and unfortunately evening hours are not going to work for us. My date was Sunday the 14th. I have a Broadway show at 7pm. Could we reschedule for a different day? If it’s possible I would like it to be moved for 10th or 11th January when Ratatouille is playing. 

Best regards 

Julia 

On Wed, Dec 10, 2025 at 12:38 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.   If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.   If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.   Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.   We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!   We look forward to hearing from you soon. Have a wonderful day.   Warm regards, The Fork n' Film Team   Your street address Your phone number Share on social Check out our site

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Hi Julia,

Thank you so much for reaching out, and please accept my sincere apologies for the delay in getting back to you and for the ongoing frustration with your refund. That is definitely not the experience we want you to have!

I would be more than happy to help you transition those tickets so you can put them to good use. To make things as easy as possible, I’ve attached a link below where you can view our current schedule and pick a time that works best for you:

Click here to browse our availability in NYC!

Once you find a slot that fits your schedule, just let me know, or book directly through the link, and we will get everything squared away for you.

Looking forward to getting this sorted out, and thank you for your patience!

Warm regards,

Sam

Customer Support

On Thu, May 7, 2026 at 12:40 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi! I have issue with getting the refound back for a few months now. I would like to use the tickets then. What’s your availability? 

On Wed, Dec 17, 2025 at 6:31 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia,

Perfect you are all set to go and your new reservation should be in your inbox shortly.

Could you please confirm when you have received them?

Best,
Amanda

On Wed, Dec 17, 2025 at 3:05 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Amanda,

Yes, that works for us! 

On Wed, Dec 17, 2025 at 4:41 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia

I apologize for the delay in responding however I don't have availability for the dates Liz listed above for you. 

I do have 1/11 for 1:30pm for Ratatouille would you be open to attending that time and event. 

Please let me know as soon as possible and I can update your reservation accordingly

Best,
Amanda

On Mon, Dec 15, 2025 at 12:39 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Liz, 6:30 PM works for us. Thank you so much for your help! 

Julia 

On Mon, Dec 15, 2025 at 3:00 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia,

We are happy to confirm the Ratatouille screening is scheduled for January 10th. We currently have two time slots available that day:

- 1:30 PM

- 6:30 PM

Could you please let us know which time works best for you so we can finalize your reservation?

Thanks,

Liz

On Fri, Dec 12, 2025 at 2:28 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi Esperanza,

I hope you’re doing well. I just wanted to follow up on my previous email regarding weekend availability, as weekdays don’t work for me. Could you please let me know what weekend dates you have open in the next month or two so I can choose? If there are no suitable weekend options, I would appreciate a full refund instead.

Thank you so much, and I appreciate your help.

Warmly,
Julia

On Wed, Dec 10, 2025 at 5:51 PM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Unfortunately week days are not working for me due work schedule. Can you tell me what spots do you have available on the weekends within a month or 2 so I can choose? 

On Wed, Dec 10, 2025 at 5:48 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Julia,

Thanks for letting me know about the evening time not working. We completely understand and we're so sorry for the change. We do have availability for the show on Friday, December 12th at 6:30PM. Please let me know if this works for you and I'll take care of the rest. If not, we'll gladly follow up with you.

We look forward to hearing from you soon!

Warmly,

Esperanza

On Wed, Dec 10, 2025 at 9:49 AM Julia Zymelka <julia.zymelka98@gmail.com> wrote:

Hi! I just got this email and unfortunately evening hours are not going to work for us. My date was Sunday the 14th. I have a Broadway show at 7pm. Could we reschedule for a different day? If it’s possible I would like it to be moved for 10th or 11th January when Ratatouille is playing. 

Best regards 

Julia 

On Wed, Dec 10, 2025 at 12:38 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.   If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.   If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.   Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.   We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!   We look forward to hearing from you soon. Have a wonderful day.   Warm regards, The Fork n' Film Team   Your street address Your phone number Share on social Check out our site

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