Good Evening,

I want an updated on my refund. It’s been 2 months and I haven’t received anything.

Thank you

Angie E.

On Thursday, January 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Okay thank you ! 

On Thursday, January 22, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

Thank you so much for checking in! I truly appreciate your patience while we get this sorted out for you.

Please be assured that your refund is in the works, and our team is moving as quickly as possible to get everything finalized! I’m personally keeping a close watch on your request to make sure it stays moving forward smoothly.

I’ll be sure to send a celebratory confirmation email your way the very moment I see that it has been fully processed on our end!

Warm regards,
Sam
Customer Support

On Thu, Jan 22, 2026 at 8:05 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

I wanted an update on the status of my refund for my tickets. 

On Tuesday, January 20, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I wanted to inquire about the status of my refund.

Thank You

Angie 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Dear Angie,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Tue, Dec 16, 2025 at 3:37 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

Due to the multiple cancellations, I would a like a full refund on my ticket.

Thank you 

On Monday, December 15, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience a‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience and appreciate your understanding.   We know how much you were looking forward to joining us, and we would love to help you rebook your tickets for one of the available holiday shows listed below.   Elf Decenber 19th, 5:30PM, Doors open at 5:00PM January 2nd - 4th, 6:30PM, Doors open at 6:00PM Grinch December 22nd, 8:30PM, Doors open at 8:00PM December 23nd, 8:30PM, Doors open at 8:00PM   Our team will be calling you to assist with rescheduling your event. You are also welcomed and encouraged to reply to this email if you prefer.   If you prefer to save your tickets for another future Fork n' Film show of your choice, we're happy to accommodate this as well. Just let us know and we'll gladly follow up with you.   We are also excited to share that the dates being offered will take place at X-GOLF Brooklyn, located at 105 N 13th Street, Brooklyn, NY 11249. It is a fantastic venue, and we cannot wait for you to experience Fork n’ Film in this new space.   Please reach out at your earliest convenience, and we will gladly take care of the next steps for you.   We truly look forward to welcoming you soon and making your Fork n’ Film experience a great one.   Wishing you an amazing day.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good Afternoon,

I am writing to formally request an update regarding my refund. I paid $200 for a ticket that I was unable to use due to repeated cancellations. It has now been over two months, and I have yet to receive my refund or a clear timeline for when it will be processed.

This delay is extremely disappointing and unprofessional. I have been patient, but at this point, I need immediate clarification on the status of my refund and when I can expect the funds to be returned.

I would prefer to resolve this matter directly and promptly without needing to escalate it further through legal team and social media. Please provide a detailed update as soon as possible.

Thank you 

On Tuesday, February 10, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I hear you, and I am incredibly sorry that it has been two months without your refund showing up. I know that "processing" sounds like a hollow word at this point, especially after you’ve had to follow up with me multiple times.

I am staying on top of the finance team today to get a definitive status or a manual transaction ID. I won't just leave you waiting; I’ll check back in with you as soon as I have a concrete update from them.

Thank you for your immense patience while I get this sorted once and for all.

Warm regards,

Sam

Customer Support

On Mon, Feb 9, 2026 at 4:14 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I want an updated on my refund. It’s been 2 months and I haven’t received anything.

Thank you

Angie E.

On Thursday, January 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Okay thank you ! 

On Thursday, January 22, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

Thank you so much for checking in! I truly appreciate your patience while we get this sorted out for you.

Please be assured that your refund is in the works, and our team is moving as quickly as possible to get everything finalized! I’m personally keeping a close watch on your request to make sure it stays moving forward smoothly.

I’ll be sure to send a celebratory confirmation email your way the very moment I see that it has been fully processed on our end!

Warm regards,
Sam
Customer Support

On Thu, Jan 22, 2026 at 8:05 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

I wanted an update on the status of my refund for my tickets. 

On Tuesday, January 20, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I wanted to inquire about the status of my refund.

Thank You

Angie 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Dear Angie,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Tue, Dec 16, 2025 at 3:37 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

Due to the multiple cancellations, I would a like a full refund on my ticket.

Thank you 

On Monday, December 15, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience a‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience and appreciate your understanding.   We know how much you were looking forward to joining us, and we would love to help you rebook your tickets for one of the available holiday shows listed below.   Elf Decenber 19th, 5:30PM, Doors open at 5:00PM January 2nd - 4th, 6:30PM, Doors open at 6:00PM Grinch December 22nd, 8:30PM, Doors open at 8:00PM December 23nd, 8:30PM, Doors open at 8:00PM   Our team will be calling you to assist with rescheduling your event. You are also welcomed and encouraged to reply to this email if you prefer.   If you prefer to save your tickets for another future Fork n' Film show of your choice, we're happy to accommodate this as well. Just let us know and we'll gladly follow up with you.   We are also excited to share that the dates being offered will take place at X-GOLF Brooklyn, located at 105 N 13th Street, Brooklyn, NY 11249. It is a fantastic venue, and we cannot wait for you to experience Fork n’ Film in this new space.   Please reach out at your earliest convenience, and we will gladly take care of the next steps for you.   We truly look forward to welcoming you soon and making your Fork n’ Film experience a great one.   Wishing you an amazing day.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good afternoon,

I would like an update today of when would I be seeing my refund. This is ridiculous.

On Monday, February 16, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I want to be completely direct with you: I recognize that my previous emails haven't changed the fact that your money isn't back in your account yet, and for that, I am truly sorry. I understand why you feel this is unprofessional, and I am not here to make excuses for the two-month delay you’ve endured.

I am stepping away from the standard update cycle to manually advocate for this with our high-level finance directors right now. My goal is to move this into a completed transaction immediately so we can resolve this without any further escalation.

I value your time and your past support of our events, and I am committed to proving that to you. I will be back in touch the moment I have a confirmed transaction or a specific wire update for you.

Warm regards,

Sam

On Sun, Feb 15, 2026 at 1:55 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Afternoon,

I am writing to formally request an update regarding my refund. I paid $200 for a ticket that I was unable to use due to repeated cancellations. It has now been over two months, and I have yet to receive my refund or a clear timeline for when it will be processed.

This delay is extremely disappointing and unprofessional. I have been patient, but at this point, I need immediate clarification on the status of my refund and when I can expect the funds to be returned.

I would prefer to resolve this matter directly and promptly without needing to escalate it further through legal team and social media. Please provide a detailed update as soon as possible.

Thank you 

On Tuesday, February 10, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I hear you, and I am incredibly sorry that it has been two months without your refund showing up. I know that "processing" sounds like a hollow word at this point, especially after you’ve had to follow up with me multiple times.

I am staying on top of the finance team today to get a definitive status or a manual transaction ID. I won't just leave you waiting; I’ll check back in with you as soon as I have a concrete update from them.

Thank you for your immense patience while I get this sorted once and for all.

Warm regards,

Sam

Customer Support

On Mon, Feb 9, 2026 at 4:14 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I want an updated on my refund. It’s been 2 months and I haven’t received anything.

Thank you

Angie E.

On Thursday, January 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Okay thank you ! 

On Thursday, January 22, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

Thank you so much for checking in! I truly appreciate your patience while we get this sorted out for you.

Please be assured that your refund is in the works, and our team is moving as quickly as possible to get everything finalized! I’m personally keeping a close watch on your request to make sure it stays moving forward smoothly.

I’ll be sure to send a celebratory confirmation email your way the very moment I see that it has been fully processed on our end!

Warm regards,
Sam
Customer Support

On Thu, Jan 22, 2026 at 8:05 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

I wanted an update on the status of my refund for my tickets. 

On Tuesday, January 20, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I wanted to inquire about the status of my refund.

Thank You

Angie 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Dear Angie,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Tue, Dec 16, 2025 at 3:37 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

Due to the multiple cancellations, I would a like a full refund on my ticket.

Thank you 

On Monday, December 15, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience a‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience and appreciate your understanding.   We know how much you were looking forward to joining us, and we would love to help you rebook your tickets for one of the available holiday shows listed below.   Elf Decenber 19th, 5:30PM, Doors open at 5:00PM January 2nd - 4th, 6:30PM, Doors open at 6:00PM Grinch December 22nd, 8:30PM, Doors open at 8:00PM December 23nd, 8:30PM, Doors open at 8:00PM   Our team will be calling you to assist with rescheduling your event. You are also welcomed and encouraged to reply to this email if you prefer.   If you prefer to save your tickets for another future Fork n' Film show of your choice, we're happy to accommodate this as well. Just let us know and we'll gladly follow up with you.   We are also excited to share that the dates being offered will take place at X-GOLF Brooklyn, located at 105 N 13th Street, Brooklyn, NY 11249. It is a fantastic venue, and we cannot wait for you to experience Fork n’ Film in this new space.   Please reach out at your earliest convenience, and we will gladly take care of the next steps for you.   We truly look forward to welcoming you soon and making your Fork n’ Film experience a great one.   Wishing you an amazing day.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

It’s always the same thing. I’m never told where exactly am I in the process. What process ? Refund me my $200 please.

On Friday, March 6, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I am looking into the status of your refund right now to identify exactly where it is in the process. I will provide you with a direct update as soon as I have more information

Warm regards,

Sam

On Thu, Mar 5, 2026 at 12:58 PM Angie E. <aestrada9510@gmail.com> wrote:

Good afternoon,

I would like an update today of when would I be seeing my refund. This is ridiculous.

On Monday, February 16, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I want to be completely direct with you: I recognize that my previous emails haven't changed the fact that your money isn't back in your account yet, and for that, I am truly sorry. I understand why you feel this is unprofessional, and I am not here to make excuses for the two-month delay you’ve endured.

I am stepping away from the standard update cycle to manually advocate for this with our high-level finance directors right now. My goal is to move this into a completed transaction immediately so we can resolve this without any further escalation.

I value your time and your past support of our events, and I am committed to proving that to you. I will be back in touch the moment I have a confirmed transaction or a specific wire update for you.

Warm regards,

Sam

On Sun, Feb 15, 2026 at 1:55 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Afternoon,

I am writing to formally request an update regarding my refund. I paid $200 for a ticket that I was unable to use due to repeated cancellations. It has now been over two months, and I have yet to receive my refund or a clear timeline for when it will be processed.

This delay is extremely disappointing and unprofessional. I have been patient, but at this point, I need immediate clarification on the status of my refund and when I can expect the funds to be returned.

I would prefer to resolve this matter directly and promptly without needing to escalate it further through legal team and social media. Please provide a detailed update as soon as possible.

Thank you 

On Tuesday, February 10, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I hear you, and I am incredibly sorry that it has been two months without your refund showing up. I know that "processing" sounds like a hollow word at this point, especially after you’ve had to follow up with me multiple times.

I am staying on top of the finance team today to get a definitive status or a manual transaction ID. I won't just leave you waiting; I’ll check back in with you as soon as I have a concrete update from them.

Thank you for your immense patience while I get this sorted once and for all.

Warm regards,

Sam

Customer Support

On Mon, Feb 9, 2026 at 4:14 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I want an updated on my refund. It’s been 2 months and I haven’t received anything.

Thank you

Angie E.

On Thursday, January 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Okay thank you ! 

On Thursday, January 22, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

Thank you so much for checking in! I truly appreciate your patience while we get this sorted out for you.

Please be assured that your refund is in the works, and our team is moving as quickly as possible to get everything finalized! I’m personally keeping a close watch on your request to make sure it stays moving forward smoothly.

I’ll be sure to send a celebratory confirmation email your way the very moment I see that it has been fully processed on our end!

Warm regards,
Sam
Customer Support

On Thu, Jan 22, 2026 at 8:05 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

I wanted an update on the status of my refund for my tickets. 

On Tuesday, January 20, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I wanted to inquire about the status of my refund.

Thank You

Angie 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Dear Angie,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Tue, Dec 16, 2025 at 3:37 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

Due to the multiple cancellations, I would a like a full refund on my ticket.

Thank you 

On Monday, December 15, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience a‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Update Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience and appreciate your understanding.   We know how much you were looking forward to joining us, and we would love to help you rebook your tickets for one of the available holiday shows listed below.   Elf Decenber 19th, 5:30PM, Doors open at 5:00PM January 2nd - 4th, 6:30PM, Doors open at 6:00PM Grinch December 22nd, 8:30PM, Doors open at 8:00PM December 23nd, 8:30PM, Doors open at 8:00PM   Our team will be calling you to assist with rescheduling your event. You are also welcomed and encouraged to reply to this email if you prefer.   If you prefer to save your tickets for another future Fork n' Film show of your choice, we're happy to accommodate this as well. Just let us know and we'll gladly follow up with you.   We are also excited to share that the dates being offered will take place at X-GOLF Brooklyn, located at 105 N 13th Street, Brooklyn, NY 11249. It is a fantastic venue, and we cannot wait for you to experience Fork n’ Film in this new space.   Please reach out at your earliest convenience, and we will gladly take care of the next steps for you.   We truly look forward to welcoming you soon and making your Fork n’ Film experience a great one.   Wishing you an amazing day.   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

You guys are playing. Please send me my refund. This is very frustrating. 

On Sunday, March 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

I need an update about my refund. 

On Tuesday, March 10, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I want to assure you that we are working on this right now. Getting your $200 back to you is a priority, and I’m going to do what I can to shed some light on the situation so you aren't left guessing.

Warm regards,

Sam

Customer Support

On Fri, Mar 6, 2026 at 5:08 PM Angie E. <aestrada9510@gmail.com> wrote:

It’s always the same thing. I’m never told where exactly am I in the process. What process ? Refund me my $200 please.

On Friday, March 6, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I am looking into the status of your refund right now to identify exactly where it is in the process. I will provide you with a direct update as soon as I have more information

Warm regards,

Sam

On Thu, Mar 5, 2026 at 12:58 PM Angie E. <aestrada9510@gmail.com> wrote:

Good afternoon,

I would like an update today of when would I be seeing my refund. This is ridiculous.

On Monday, February 16, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I want to be completely direct with you: I recognize that my previous emails haven't changed the fact that your money isn't back in your account yet, and for that, I am truly sorry. I understand why you feel this is unprofessional, and I am not here to make excuses for the two-month delay you’ve endured.

I am stepping away from the standard update cycle to manually advocate for this with our high-level finance directors right now. My goal is to move this into a completed transaction immediately so we can resolve this without any further escalation.

I value your time and your past support of our events, and I am committed to proving that to you. I will be back in touch the moment I have a confirmed transaction or a specific wire update for you.

Warm regards,

Sam

On Sun, Feb 15, 2026 at 1:55 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Afternoon,

I am writing to formally request an update regarding my refund. I paid $200 for a ticket that I was unable to use due to repeated cancellations. It has now been over two months, and I have yet to receive my refund or a clear timeline for when it will be processed.

This delay is extremely disappointing and unprofessional. I have been patient, but at this point, I need immediate clarification on the status of my refund and when I can expect the funds to be returned.

I would prefer to resolve this matter directly and promptly without needing to escalate it further through legal team and social media. Please provide a detailed update as soon as possible.

Thank you 

On Tuesday, February 10, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

I hear you, and I am incredibly sorry that it has been two months without your refund showing up. I know that "processing" sounds like a hollow word at this point, especially after you’ve had to follow up with me multiple times.

I am staying on top of the finance team today to get a definitive status or a manual transaction ID. I won't just leave you waiting; I’ll check back in with you as soon as I have a concrete update from them.

Thank you for your immense patience while I get this sorted once and for all.

Warm regards,

Sam

Customer Support

On Mon, Feb 9, 2026 at 4:14 PM Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I want an updated on my refund. It’s been 2 months and I haven’t received anything.

Thank you

Angie E.

On Thursday, January 22, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Okay thank you ! 

On Thursday, January 22, 2026, Fork Film <newyork@forknfilm.com> wrote:

Hi Angie,

Thank you so much for checking in! I truly appreciate your patience while we get this sorted out for you.

Please be assured that your refund is in the works, and our team is moving as quickly as possible to get everything finalized! I’m personally keeping a close watch on your request to make sure it stays moving forward smoothly.

I’ll be sure to send a celebratory confirmation email your way the very moment I see that it has been fully processed on our end!

Warm regards,
Sam
Customer Support

On Thu, Jan 22, 2026 at 8:05 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

I wanted an update on the status of my refund for my tickets. 

On Tuesday, January 20, 2026, Angie E. <aestrada9510@gmail.com> wrote:

Good Evening,

I wanted to inquire about the status of my refund.

Thank You

Angie 

On Tuesday, December 16, 2025, Fork Film <newyork@forknfilm.com> wrote:

Dear Angie,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Liz

On Tue, Dec 16, 2025 at 3:37 AM Angie E. <aestrada9510@gmail.com> wrote:

Good Morning,

Due to the multiple cancellations, I would a like a full refund on my ticket.

Thank you 

On Monday, December 15, 2025, Fork n' Film NYC <newyork@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience a‌ ‌ ‌ ‌ ‌ ‌ 

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Important Update Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important update regarding your reservation for Elf this weekend. Due to unforeseen circumstances, all showtimes on Saturday, December 20th have been cancelled. We are truly sorry for the inconvenience and appreciate your understanding.   We know how much you were looking forward to joining us, and we would love to help you rebook your tickets for one of the available holiday shows listed below.   Elf Decenber 19th, 5:30PM, Doors open at 5:00PM January 2nd - 4th, 6:30PM, Doors open at 6:00PM Grinch December 22nd, 8:30PM, Doors open at 8:00PM December 23nd, 8:30PM, Doors open at 8:00PM   Our team will be calling you to assist with rescheduling your event. You are also welcomed and encouraged to reply to this email if you prefer.   If you prefer to save your tickets for another future Fork n' Film show of your choice, we're happy to accommodate this as well. Just let us know and we'll gladly follow up with you.   We are also excited to share that the dates being offered will take place at X-GOLF Brooklyn, located at 105 N 13th Street, Brooklyn, NY 11249. It is a fantastic venue, and we cannot wait for you to experience Fork n’ Film in this new space.   Please reach out at your earliest convenience, and we will gladly take care of the next steps for you.   We truly look forward to welcoming you soon and making your Fork n’ Film experience a great one.   Wishing you an amazing day.   Warm regards, The Fork n’ Film Team

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