Hello, is there any update on when my refund will be processed? It has been about 8 weeks now. 

Please let me know. 

Thanks, 

Sara

On Jan 9, 2026, at 10:59 AM, Fork Film <tempe@forknfilm.com> wrote:



Dear Sara,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!

Warmly,

The Fork n' Film Team

On Fri, Jan 9, 2026 at 5:38 AM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Can you provide refund status or when I can expect refund?

I had 6 tickets, transferred 2 and am waiting refund for the remaining 4. 

  

Please let me know if you need anything additional from me. 

Thanks, 

Sara

On Dec 17, 2025, at 11:37 AM, Sara <saralillian79@yahoo.com> wrote:

Thank you for your assistance Victoria! 

Thanks, 

Sara

On Dec 17, 2025, at 10:51 AM, Fork Film <tempe@forknfilm.com> wrote:



Hi Sara,

Thank you for reaching out, and I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into coordinating a night out with friends, especially when people are traveling to the area, and we're truly sorry for the disruption this caused.

I completely understand your request to move 2 tickets to Friday 12/19 in Scottsdale and refund the other 4 tickets. We're happy to accommodate this for you.
 I'll get the 2 tickets transferred to the Friday showing right away, and we'll process the refund for the remaining 4 tickets. Please note that refunds may take a little longer than usual as we're currently managing a high volume of requests, but we'll keep you updated every step of the way.

If you have any questions in the meantime or need anything else, please don't hesitate to reach out at this email. We're here to help make this as smooth as possible for you!

We're looking forward to hosting you and your guest on Friday, and we hope to have the pleasure of welcoming your other friends at a future Fork n' Film event. Talk soon!

Warmly,

Victoria

Customer Support

On Tue, Dec 16, 2025 at 12:27 PM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Are you able to move 2 of the tickets to Elf to Friday 12/19 in Scottsdale and refund me the 4 other tickets. All were purchased by me. The other 4 people were not coming to the are until Saturday. 

Please let me know if this will work. 

You can also reach me at 651-983-6752. 

Thanks, 

Sara

On Dec 16, 2025, at 10:46 AM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation. The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience. We're pleased to o‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation.   The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience.   We're pleased to offer you a new showtime for Elf on Friday, December 19th at 6:30PM.   Please confirm at your earliest convenience if this showtime works, and we’ll take care of the rest.   We're happy to share that this event will take place at Hilton North Scottsdale at Cavasson located at 7965 E. Cavasson Blvd. Scottsdale, AZ, 85255.   If you prefer to join us for another Fork n' Film show, we're happy to change your tickets to any of the shows listed below. If you prefer this option, let us know and we'll follow up with available showtimes.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Alternatively, we're also happy to provide you with a credit so that you can book a future show of your choice at your convenience.   Again, we’re so sorry for the cancellation and we appreciate your flexibility. If you have any questions or need assistance, please don’t hesitate to reach out.   We look forward to hearing from you soon!   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello, 

Is there an update on when to expect the refund, it is going on 3 months now and I have 4 tickets to be refunded. 

I understand there are delays but I would like an update on when to expect it. 

Thanks, 

Sara

On Feb 11, 2026, at 3:09 PM, Fork Film <tempe@forknfilm.com> wrote:



Hello Sara,

Thank you again for your continued patience. We sincerely apologize for the delay and understand how frustrating it must be that you have not received your refund.

Refunds are still being processed in the order they were received, and while we’re moving through them as quickly as possible, the volume has caused some unexpected delays. Please rest assured that your refund remains a top priority.

We’ll notify you as soon as it’s been completed and will include a copy of your refund receipt at that time.

Thank you again for your understanding and patience.

Warm Regards,

The Fork n’ Film Team

On Mon, Feb 9, 2026 at 6:00 AM Sara <saralillian79@yahoo.com> wrote:

Hello, is there any update on when my refund will be processed? It has been about 8 weeks now. 

Please let me know. 

Thanks, 

Sara

On Jan 9, 2026, at 10:59 AM, Fork Film <tempe@forknfilm.com> wrote:



Dear Sara,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!

Warmly,

The Fork n' Film Team

On Fri, Jan 9, 2026 at 5:38 AM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Can you provide refund status or when I can expect refund?

I had 6 tickets, transferred 2 and am waiting refund for the remaining 4. 

  

Please let me know if you need anything additional from me. 

Thanks, 

Sara

On Dec 17, 2025, at 11:37 AM, Sara <saralillian79@yahoo.com> wrote:

Thank you for your assistance Victoria! 

Thanks, 

Sara

On Dec 17, 2025, at 10:51 AM, Fork Film <tempe@forknfilm.com> wrote:



Hi Sara,

Thank you for reaching out, and I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into coordinating a night out with friends, especially when people are traveling to the area, and we're truly sorry for the disruption this caused.

I completely understand your request to move 2 tickets to Friday 12/19 in Scottsdale and refund the other 4 tickets. We're happy to accommodate this for you.
 I'll get the 2 tickets transferred to the Friday showing right away, and we'll process the refund for the remaining 4 tickets. Please note that refunds may take a little longer than usual as we're currently managing a high volume of requests, but we'll keep you updated every step of the way.

If you have any questions in the meantime or need anything else, please don't hesitate to reach out at this email. We're here to help make this as smooth as possible for you!

We're looking forward to hosting you and your guest on Friday, and we hope to have the pleasure of welcoming your other friends at a future Fork n' Film event. Talk soon!

Warmly,

Victoria

Customer Support

On Tue, Dec 16, 2025 at 12:27 PM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Are you able to move 2 of the tickets to Elf to Friday 12/19 in Scottsdale and refund me the 4 other tickets. All were purchased by me. The other 4 people were not coming to the are until Saturday. 

Please let me know if this will work. 

You can also reach me at 651-983-6752. 

Thanks, 

Sara

On Dec 16, 2025, at 10:46 AM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation. The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience. We're pleased to o‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation.   The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience.   We're pleased to offer you a new showtime for Elf on Friday, December 19th at 6:30PM.   Please confirm at your earliest convenience if this showtime works, and we’ll take care of the rest.   We're happy to share that this event will take place at Hilton North Scottsdale at Cavasson located at 7965 E. Cavasson Blvd. Scottsdale, AZ, 85255.   If you prefer to join us for another Fork n' Film show, we're happy to change your tickets to any of the shows listed below. If you prefer this option, let us know and we'll follow up with available showtimes.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Alternatively, we're also happy to provide you with a credit so that you can book a future show of your choice at your convenience.   Again, we’re so sorry for the cancellation and we appreciate your flexibility. If you have any questions or need assistance, please don’t hesitate to reach out.   We look forward to hearing from you soon!   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello, 

Is there any update on Refund Status for the 4 tickets?

I understand there is a large volume but it has been 4 months and this is a very long time to wait for a refund. 

Any update would be appreciated. 

Thanks, 

Sara

On Mar 19, 2026, at 4:50 PM, Fork Film <tempe@forknfilm.com> wrote:



Hi Sara,

Thank you for checking in with us, and I’m truly sorry for the continued delay. I completely understand your follow-up.

While I don’t have a specific timeline to share just yet, please know your refund is in progress as we work through a high volume of requests. We truly appreciate your patience.
Please let us know if you have any other questions.

Warm regards,

Esperanza

On Wed, Mar 11, 2026 at 12:52 PM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Is there an update on when to expect the refund, it is going on 3 months now and I have 4 tickets to be refunded. 

I understand there are delays but I would like an update on when to expect it. 

Thanks, 

Sara

On Feb 11, 2026, at 3:09 PM, Fork Film <tempe@forknfilm.com> wrote:



Hello Sara,

Thank you again for your continued patience. We sincerely apologize for the delay and understand how frustrating it must be that you have not received your refund.

Refunds are still being processed in the order they were received, and while we’re moving through them as quickly as possible, the volume has caused some unexpected delays. Please rest assured that your refund remains a top priority.

We’ll notify you as soon as it’s been completed and will include a copy of your refund receipt at that time.

Thank you again for your understanding and patience.

Warm Regards,

The Fork n’ Film Team

On Mon, Feb 9, 2026 at 6:00 AM Sara <saralillian79@yahoo.com> wrote:

Hello, is there any update on when my refund will be processed? It has been about 8 weeks now. 

Please let me know. 

Thanks, 

Sara

On Jan 9, 2026, at 10:59 AM, Fork Film <tempe@forknfilm.com> wrote:



Dear Sara,

Thank you for checking in. We wanted to provide an update on your refund. Refunds are being processed, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!

Warmly,

The Fork n' Film Team

On Fri, Jan 9, 2026 at 5:38 AM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Can you provide refund status or when I can expect refund?

I had 6 tickets, transferred 2 and am waiting refund for the remaining 4. 

  

Please let me know if you need anything additional from me. 

Thanks, 

Sara

On Dec 17, 2025, at 11:37 AM, Sara <saralillian79@yahoo.com> wrote:

Thank you for your assistance Victoria! 

Thanks, 

Sara

On Dec 17, 2025, at 10:51 AM, Fork Film <tempe@forknfilm.com> wrote:



Hi Sara,

Thank you for reaching out, and I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into coordinating a night out with friends, especially when people are traveling to the area, and we're truly sorry for the disruption this caused.

I completely understand your request to move 2 tickets to Friday 12/19 in Scottsdale and refund the other 4 tickets. We're happy to accommodate this for you.
 I'll get the 2 tickets transferred to the Friday showing right away, and we'll process the refund for the remaining 4 tickets. Please note that refunds may take a little longer than usual as we're currently managing a high volume of requests, but we'll keep you updated every step of the way.

If you have any questions in the meantime or need anything else, please don't hesitate to reach out at this email. We're here to help make this as smooth as possible for you!

We're looking forward to hosting you and your guest on Friday, and we hope to have the pleasure of welcoming your other friends at a future Fork n' Film event. Talk soon!

Warmly,

Victoria

Customer Support

On Tue, Dec 16, 2025 at 12:27 PM Sara <saralillian79@yahoo.com> wrote:

Hello, 

Are you able to move 2 of the tickets to Elf to Friday 12/19 in Scottsdale and refund me the 4 other tickets. All were purchased by me. The other 4 people were not coming to the are until Saturday. 

Please let me know if this will work. 

You can also reach me at 651-983-6752. 

Thanks, 

Sara

On Dec 16, 2025, at 10:46 AM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:



Dear Fork n’ Film Guests, We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation. The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience. We're pleased to o‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We are reaching out with an important announcement regarding your upcoming reservation.   The Elf event December 20th at 1:30PM has been cancelled. We’re sincerely sorry for this change and any inconvenience.   We're pleased to offer you a new showtime for Elf on Friday, December 19th at 6:30PM.   Please confirm at your earliest convenience if this showtime works, and we’ll take care of the rest.   We're happy to share that this event will take place at Hilton North Scottsdale at Cavasson located at 7965 E. Cavasson Blvd. Scottsdale, AZ, 85255.   If you prefer to join us for another Fork n' Film show, we're happy to change your tickets to any of the shows listed below. If you prefer this option, let us know and we'll follow up with available showtimes.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Alternatively, we're also happy to provide you with a credit so that you can book a future show of your choice at your convenience.   Again, we’re so sorry for the cancellation and we appreciate your flexibility. If you have any questions or need assistance, please don’t hesitate to reach out.   We look forward to hearing from you soon!   Warm regards, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.