Re: Fork n' Film San Francisco Reservation - Important Announcement

Hi Gabe,

Thank you for checking in! I completely hear you on the urgency.

I am looking into this right now and will get back to you with an update as quickly as possible. I’m committed to getting this squared away for you!

Warm regards,

Sam

Customer Support

On Sun, Mar 15, 2026 at 9:13 PM deej808 <deej808@gmail.com> wrote:

Hello I’d like an update on this asap, thank you.

On Thu, Feb 19, 2026 at 10:50 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Gabe,

Thank you for reaching out. I completely understand wanting to know exactly when those funds will be back in your account, especially when you're managing your schedule.

I’m currently looking into the status of order 2ZKB-3JJ5-VT2 for you. I’m working to get an update from our billing department right now to see exactly where it is in the pipeline. My goal is to get this sorted out as quickly as possible so you aren't left wondering.

I will get back to you just as soon as I have a concrete timeline.

Warm regards,

Sam

Customer Support

On Wed, Feb 18, 2026 at 8:08 PM deej808 <deej808@gmail.com> wrote:

Hi Sierra,

I'm checking in on the status of my refund for order 2ZKB-3JJ5-VT2. Could you please provide an update on when I might expect to see the funds?

Best regards,

Gabe Kovacs

On Sat, Feb 7, 2026 at 11:50 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi there!

I completely understand that you still prefer a refund, and we are more than happy to accommodate your request. At this time, I have flagged your order for a full refund request. As soon as we have an update on the status of your refund, we will let you know. 

If there is anything we can do for you in the meantime, please let us know!

Warm regards, 
Sierra

On Sat, Feb 7, 2026 at 10:08 AM deej808 <deej808@gmail.com> wrote:

I’d like the refund, thanks for your time on this.  We’ll try again when things open up for us.

On Tue, Jan 20, 2026 at 3:30 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi,

We have recently added more dates for Ratatouille. Would you like to book one of those sessions, or should we proceed with your refund?

Please let us know how you would like to move forward.

Best regards,

Liz

On Tue, Jan 20, 2026 at 2:26 PM deej808 <deej808@gmail.com> wrote:

Please process a refund for this purchase.

 Order number 

2ZKB-3JJ5-VT2

On Thu, Jan 15, 2026 at 4:20 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi,

Thank you for your response. Unfortunately, the showing on 1/17 at 1:30 PM is currently unavailable.

Is there another date or time you would be interested in attending? Please let us know, and we will be happy to assist you with your reservation.

Best regards,

Liz

On Fri, Jan 9, 2026 at 10:09 AM deej808 <deej808@gmail.com> wrote:

Hello,

Can we please transfer to the 1/17 1:30pm showing of Beauty and the Beast?

Thanks

On Mon, Jan 5, 2026 at 1:42 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend. Due to unforeseen circumstances the shows for this weekend (1/9-1/11) have been cancelled. We understand this may be disappointing and w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the shows for this weekend (1/9-1/11) have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek The Little Mermaid Alice in Wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

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