thank you so much 

Sent from my iPhone

On Jan 13, 2026, at 1:43 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nikita,

I completely hear you, and I am so genuinely sorry for the disappointment. I know how much you were looking forward to Beauty and the Beast, and it’s truly a shame that we won't be able to share that experience with you this time around. I really hope we can bring it back soon so you get the chance to see it!

I would be more than happy to process that refund for you. Please rest assured that I am getting this started right away to make the process as easy as possible for you.

I will keep a close watch on it and will be back in touch the very moment it is complete to send over your confirmation. Thank you again for your patience and for being so understanding throughout this.

Warm regards,

Sam

On Tue, Jan 13, 2026 at 10:24 AM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would just like a refund in that case Sam- I am not interested in going to see the other films. I was very excited for this and very disappointed but I understand that there's nothing we can do about it. Hopefully beauty and the beast will come back another time. Please let me know the refund process. 

On Tue, Jan 13, 2026 at 11:12 AM Fork Film <newyork@forknfilm.com> wrote:

Hi Nikita,

Thank you so much for getting in touch with us! While our Beauty and the Beast screenings are currently fully sold out, we have a wonderful lineup of other films that we would love for you to consider when rescheduling your visit. We have some truly magical experiences coming up, and we'd be delighted to have you join us for one of them! Here is our current availability:

Lady and the Tramp:

3/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

3/1 - 1:30PM

3/1 - 6:30PM

Ratatouille:

3/6 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Please let me know which date, time, and film works best for you, and I’ll be happy to get you rescheduled!

If none of the current options fit your plans, I am more than happy to provide you with a custom coupon code matching your full ticket price. This code will never expire and can be used at any of our locations, allowing you to rebook for a future screening that perfectly aligns with your schedule.

I look forward to hearing from you!

Warm regards,

Sam

Customer Support

On Mon, Jan 12, 2026 at 3:55 PM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would like to go to the evening show on Saturday the 17th is that possible? 

Sent from my iPhone

On Jan 12, 2026, at 2:55 PM, Nikita Hudson <nikitahudsonpr@gmail.com> wrote:



Please let me know the dates available for beauty and the beast - thank you. 

On Mon, Jan 12, 2026 at 2:41 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hi Nikita,

I am checking back in with you as I continue to monitor your refund request. I truly appreciate you reaching out for an update, and I want to apologize that I do not have the final confirmation in my hands for you just yet.

I know it is frustrating to wait for these funds to return to your account, especially after the disappointment of the show being sold out. Please know that your request is active in our system and is currently being handled within our manual processing queue. I am staying on top of this personally to ensure it moves forward as quickly as possible and does not get lost in the shuffle.

I am keeping a very close watch on your account and will reach out the very moment the transaction is finalized on our end. Thank you again for your incredible grace while we get this across the finish line for you.

Warm regards,

Sam

On Wed, Jan 21, 2026 at 5:10 PM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

Hi - any update on this refund? 

Sent from my iPhone

On Jan 13, 2026, at 3:27 PM, Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

thank you so much 

Sent from my iPhone

On Jan 13, 2026, at 1:43 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nikita,

I completely hear you, and I am so genuinely sorry for the disappointment. I know how much you were looking forward to Beauty and the Beast, and it’s truly a shame that we won't be able to share that experience with you this time around. I really hope we can bring it back soon so you get the chance to see it!

I would be more than happy to process that refund for you. Please rest assured that I am getting this started right away to make the process as easy as possible for you.

I will keep a close watch on it and will be back in touch the very moment it is complete to send over your confirmation. Thank you again for your patience and for being so understanding throughout this.

Warm regards,

Sam

On Tue, Jan 13, 2026 at 10:24 AM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would just like a refund in that case Sam- I am not interested in going to see the other films. I was very excited for this and very disappointed but I understand that there's nothing we can do about it. Hopefully beauty and the beast will come back another time. Please let me know the refund process. 

On Tue, Jan 13, 2026 at 11:12 AM Fork Film <newyork@forknfilm.com> wrote:

Hi Nikita,

Thank you so much for getting in touch with us! While our Beauty and the Beast screenings are currently fully sold out, we have a wonderful lineup of other films that we would love for you to consider when rescheduling your visit. We have some truly magical experiences coming up, and we'd be delighted to have you join us for one of them! Here is our current availability:

Lady and the Tramp:

3/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

3/1 - 1:30PM

3/1 - 6:30PM

Ratatouille:

3/6 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Please let me know which date, time, and film works best for you, and I’ll be happy to get you rescheduled!

If none of the current options fit your plans, I am more than happy to provide you with a custom coupon code matching your full ticket price. This code will never expire and can be used at any of our locations, allowing you to rebook for a future screening that perfectly aligns with your schedule.

I look forward to hearing from you!

Warm regards,

Sam

Customer Support

On Mon, Jan 12, 2026 at 3:55 PM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would like to go to the evening show on Saturday the 17th is that possible? 

Sent from my iPhone

On Jan 12, 2026, at 2:55 PM, Nikita Hudson <nikitahudsonpr@gmail.com> wrote:



Please let me know the dates available for beauty and the beast - thank you. 

On Mon, Jan 12, 2026 at 2:41 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hi Nikita,

I wanted to send a quick courtesy update to let you know that I am still personally monitoring your refund request.

I know it’s been a little while since we confirmed the start of the process, and I wanted to touch base so you know you haven't been forgotten. Your refund is still active in our manual processing queue; while it is taking our small team a bit longer than we’d like to move through these, please rest assured that getting your funds back to you is a priority for me.

I’ll continue to keep a close eye on this and will reach out the very moment I have a final confirmation or a receipt to share with you. Thank you so much for your continued patience!

Warm regards,

Sam

Customer Support

On Sun, Feb 1, 2026 at 7:02 AM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

Thank you Sam 

Sent from my iPhone

On Jan 29, 2026, at 2:42 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nikita,

I am checking back in with you as I continue to monitor your refund request. I truly appreciate you reaching out for an update, and I want to apologize that I do not have the final confirmation in my hands for you just yet.

I know it is frustrating to wait for these funds to return to your account, especially after the disappointment of the show being sold out. Please know that your request is active in our system and is currently being handled within our manual processing queue. I am staying on top of this personally to ensure it moves forward as quickly as possible and does not get lost in the shuffle.

I am keeping a very close watch on your account and will reach out the very moment the transaction is finalized on our end. Thank you again for your incredible grace while we get this across the finish line for you.

Warm regards,

Sam

On Wed, Jan 21, 2026 at 5:10 PM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

Hi - any update on this refund? 

Sent from my iPhone

On Jan 13, 2026, at 3:27 PM, Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

thank you so much 

Sent from my iPhone

On Jan 13, 2026, at 1:43 PM, Fork Film <newyork@forknfilm.com> wrote:



Hi Nikita,

I completely hear you, and I am so genuinely sorry for the disappointment. I know how much you were looking forward to Beauty and the Beast, and it’s truly a shame that we won't be able to share that experience with you this time around. I really hope we can bring it back soon so you get the chance to see it!

I would be more than happy to process that refund for you. Please rest assured that I am getting this started right away to make the process as easy as possible for you.

I will keep a close watch on it and will be back in touch the very moment it is complete to send over your confirmation. Thank you again for your patience and for being so understanding throughout this.

Warm regards,

Sam

On Tue, Jan 13, 2026 at 10:24 AM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would just like a refund in that case Sam- I am not interested in going to see the other films. I was very excited for this and very disappointed but I understand that there's nothing we can do about it. Hopefully beauty and the beast will come back another time. Please let me know the refund process. 

On Tue, Jan 13, 2026 at 11:12 AM Fork Film <newyork@forknfilm.com> wrote:

Hi Nikita,

Thank you so much for getting in touch with us! While our Beauty and the Beast screenings are currently fully sold out, we have a wonderful lineup of other films that we would love for you to consider when rescheduling your visit. We have some truly magical experiences coming up, and we'd be delighted to have you join us for one of them! Here is our current availability:

Lady and the Tramp:

3/15 - 6:30PM

Princess and the Frog:

2/27 - 6:30PM

3/1 - 1:30PM

3/1 - 6:30PM

Ratatouille:

3/6 - 6:30PM

3/8 - 6:30PM

3/27 - 6:30PM

3/29 - 6:30PM

Shrek:

3/13 - 6:30PM

3/15 - 6:30PM

The Little Mermaid:

4/3 - 6:30PM

4/4 - 6:30PM

4/5 - 6:30PM

Alice in Wonderland:

4/17 - 6:30PM

4/18 - 6:30PM

4/19 - 6:30PM

Please let me know which date, time, and film works best for you, and I’ll be happy to get you rescheduled!

If none of the current options fit your plans, I am more than happy to provide you with a custom coupon code matching your full ticket price. This code will never expire and can be used at any of our locations, allowing you to rebook for a future screening that perfectly aligns with your schedule.

I look forward to hearing from you!

Warm regards,

Sam

Customer Support

On Mon, Jan 12, 2026 at 3:55 PM Nikita Hudson <nikitahudsonpr@gmail.com> wrote:

I would like to go to the evening show on Saturday the 17th is that possible? 

Sent from my iPhone

On Jan 12, 2026, at 2:55 PM, Nikita Hudson <nikitahudsonpr@gmail.com> wrote:



Please let me know the dates available for beauty and the beast - thank you. 

On Mon, Jan 12, 2026 at 2:41 PM Fork n' Film NYC <newyork@forknfilm.com> wrote:

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for this weekend.   Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.   Ratatouille Beauty and the Beast Lady and the Tramp Princess and the Frog Shrek Little Mermaid Alice in wonderland   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.