View Storefront →

Fw: Important Announcement Please Reply

brittney_ls@yahoo.com · landed in info@forknfilm.com

2 messages
State:
Assigned:
  • brittney_ls@yahoo.comto "losangeles@forknfilm.com" <losangeles@forknfilm.com>, "Fork n' Film" <info@forknfilm.com>Inbound
    5/26/2026, 7:56:44 PM

    Fw: Important Announcement Please Reply



    ----- Forwarded Message -----
    From: Brittney Smith <brittney_ls@yahoo.com>
    To: Fork Film <losangeles@forknfilm.com>
    Sent: Friday, May 22, 2026 at 10:05:07 PM PDT
    Subject: Re: Important Announcement Please Reply

    Hello, 

    I see that beauty and the beast is showing again for August. Can you check if there’s any availability so that I can redeem my voucher that I have for my ticket that had got canceled previously for beauty and the beast?

    If there’s no more August dates available, I’ll take whatever dates you have upcoming for beauty and the beast. 

    On Thursday, March 26, 2026 at 09:47:04 AM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    No problem! Please let us know if you have any other questions in the meantime.

    Best regards,

    Alex

    On Thu, Mar 26, 2026 at 8:03 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Okay, I will wait for new postings and get back to you. Thank you!

    On Monday, March 23, 2026 at 09:07:33 AM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    As of right now, the showtimes listed on our website are the only ones we have available. However, please be aware that we do release new dates and times regularly, so I recommend keeping an eye on the site for any updates.

    Best regards,

    Alex

    On Fri, Mar 20, 2026 at 8:11 PM Brittney Smith <brittney_ls@yahoo.com> wrote:


    Hello,

    I see there are several shows times and dates for Coco.. do you have anything fun planned dates available on any other days or times for coco?




    On Monday, March 9, 2026 at 02:25:58 PM PDT, Brittney Smith <brittney_ls@yahoo.com> wrote:


    Hello,

    I see there are several shows times and dates for Coco.. do you have anything fun planned dates available on any other days or times for coco?

    On Monday, March 9, 2026 at 01:00:28 PM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    Thanks for getting back to us. We would be delighted to host you at Fork n' Film. However the show on May 2nd at 6:30PM is completely sold out. Below is a list of available shows. Let us know if any of these dates work for you and we'll send over your updated tickets.

    Cloudy with a Chance of Meatballs - May 9th at 1:30PM
    Ratatouille - May 16th at 1:30PM
    Lilo & Stitch - May 23rd at 1:30PM

    We look forward to hearing from you soon!
    Have a fantastic day!

    Warmly,
    Esperanza

    On Wed, Mar 4, 2026 at 11:36 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    I would like to see Coco on Saturday, May 2 at 6:30 PM.

    If that time is not available, please let me know. I’m open to other times and dates.

    Thank you.

    On Thursday, February 26, 2026 at 11:24:33 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    Of course, we can certainly arrange that for you. Which movie from the original list would you like to attend instead?

    Best regards,

    Alex

    On Sun, Feb 22, 2026 at 4:26 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello, I’ve been waiting for a refund for over a month now.

    I would like to just take the original offer and see a different movie since my first movie was canceled.

    Can we arrange that?

    Please let me know as soon as possible.

    On Wednesday, January 28, 2026 at 10:19:18 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Dear Brittany,


    Thank you for your email. We wanted to provide an update on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!


    Warmly,


    Alex

    Customer Support


    On Tue, Jan 27, 2026 at 9:15 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    I am following up on my refund?

    On Tuesday, January 13, 2026 at 11:53:27 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    I will proceed with your full refund for Beauty and the Beast. Please be aware that refunds are currently taking longer than usual to process as we are managing a high volume of requests.

    Regarding your Princess and the Frog ticket, I have made a note in our system to ensure you receive a regular meal instead of the vegan option.

    Best regards,
    Liz


    On Tue, Jan 13, 2026 at 11:44 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello Liz,

    If you receive a cancellation, I would like to be notified.

    In the meantime, let’s proceed with a full refund.

    Also, I also purchased a princess and the frog ticket the same day that I bought my beauty and the beast ticket however, I noticed on my ticket it says vegan and that’s an error on the systems end. I wanted a regular ticket.

    Are you able to please update my ticket? I’ve been sending emails for months now to get this fixed.

    I haven’t attached a copy of the ticket.

    On Tuesday, January 13, 2026 at 11:26:53 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    As of now, we are fully booked for the evening showtimes of Beauty and the Beast on January 16th, 17th, and 18th. However, if we receive a cancellation, I can certainly let you know.

    In the meantime, would you like to proceed with a full refund, or I can provide you with a coupon code to use for a future booking?

    Best regards,
    Liz

    On Tue, Jan 13, 2026 at 10:25 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    The only show that I would like to see is Beauty and the Beast. I see that you have multiple other showtimes for Beauty and the Beast for evening showtimes on different dates.

    I see 1/16 , 1/17 and 1/18 available at 6:30pm 
     
    I only have 1 ticket, would you be able to fit me in?

    Please advise. If not I would like a full refund soon as possible.

    On Monday, January 12, 2026 at 11:41:08 AM PST, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:


    ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

     

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Beauty and the Beast this weekend.

     

    Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.

     

    • Ratatouille

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • Little Mermaid

    • Alice in wonderland

       

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • brittney_ls@yahoo.comto "Fork n' Film" <info@forknfilm.com>, "losangeles@forknfilm.com" <losangeles@forknfilm.com>Inbound
    6/1/2026, 10:04:17 PM

    Fw: Important Announcement Please Reply

    Please see emails below. I have attempted to reach out several times. 

    ----- Forwarded Message -----
    From: Brittney Smith <brittney_ls@yahoo.com>
    To: losangeles@forknfilm.com <losangeles@forknfilm.com>; Fork n' Film <info@forknfilm.com>
    Sent: Tuesday, May 26, 2026 at 12:56:44 PM PDT
    Subject: Fw: Important Announcement Please Reply



    ----- Forwarded Message -----
    From: Brittney Smith <brittney_ls@yahoo.com>
    To: Fork Film <losangeles@forknfilm.com>
    Sent: Friday, May 22, 2026 at 10:05:07 PM PDT
    Subject: Re: Important Announcement Please Reply

    Hello, 

    I see that beauty and the beast is showing again for August. Can you check if there’s any availability so that I can redeem my voucher that I have for my ticket that had got canceled previously for beauty and the beast?

    If there’s no more August dates available, I’ll take whatever dates you have upcoming for beauty and the beast. 

    On Thursday, March 26, 2026 at 09:47:04 AM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    No problem! Please let us know if you have any other questions in the meantime.

    Best regards,

    Alex

    On Thu, Mar 26, 2026 at 8:03 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Okay, I will wait for new postings and get back to you. Thank you!

    On Monday, March 23, 2026 at 09:07:33 AM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    As of right now, the showtimes listed on our website are the only ones we have available. However, please be aware that we do release new dates and times regularly, so I recommend keeping an eye on the site for any updates.

    Best regards,

    Alex

    On Fri, Mar 20, 2026 at 8:11 PM Brittney Smith <brittney_ls@yahoo.com> wrote:


    Hello,

    I see there are several shows times and dates for Coco.. do you have anything fun planned dates available on any other days or times for coco?




    On Monday, March 9, 2026 at 02:25:58 PM PDT, Brittney Smith <brittney_ls@yahoo.com> wrote:


    Hello,

    I see there are several shows times and dates for Coco.. do you have anything fun planned dates available on any other days or times for coco?

    On Monday, March 9, 2026 at 01:00:28 PM PDT, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    Thanks for getting back to us. We would be delighted to host you at Fork n' Film. However the show on May 2nd at 6:30PM is completely sold out. Below is a list of available shows. Let us know if any of these dates work for you and we'll send over your updated tickets.

    Cloudy with a Chance of Meatballs - May 9th at 1:30PM
    Ratatouille - May 16th at 1:30PM
    Lilo & Stitch - May 23rd at 1:30PM

    We look forward to hearing from you soon!
    Have a fantastic day!

    Warmly,
    Esperanza

    On Wed, Mar 4, 2026 at 11:36 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    I would like to see Coco on Saturday, May 2 at 6:30 PM.

    If that time is not available, please let me know. I’m open to other times and dates.

    Thank you.

    On Thursday, February 26, 2026 at 11:24:33 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    Of course, we can certainly arrange that for you. Which movie from the original list would you like to attend instead?

    Best regards,

    Alex

    On Sun, Feb 22, 2026 at 4:26 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello, I’ve been waiting for a refund for over a month now.

    I would like to just take the original offer and see a different movie since my first movie was canceled.

    Can we arrange that?

    Please let me know as soon as possible.

    On Wednesday, January 28, 2026 at 10:19:18 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Dear Brittany,


    Thank you for your email. We wanted to provide an update on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.


    While I can’t give you an exact date just yet, please know it’s a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!


    Warmly,


    Alex

    Customer Support


    On Tue, Jan 27, 2026 at 9:15 PM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    I am following up on my refund?

    On Tuesday, January 13, 2026 at 11:53:27 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    I will proceed with your full refund for Beauty and the Beast. Please be aware that refunds are currently taking longer than usual to process as we are managing a high volume of requests.

    Regarding your Princess and the Frog ticket, I have made a note in our system to ensure you receive a regular meal instead of the vegan option.

    Best regards,
    Liz


    On Tue, Jan 13, 2026 at 11:44 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello Liz,

    If you receive a cancellation, I would like to be notified.

    In the meantime, let’s proceed with a full refund.

    Also, I also purchased a princess and the frog ticket the same day that I bought my beauty and the beast ticket however, I noticed on my ticket it says vegan and that’s an error on the systems end. I wanted a regular ticket.

    Are you able to please update my ticket? I’ve been sending emails for months now to get this fixed.

    I haven’t attached a copy of the ticket.

    On Tuesday, January 13, 2026 at 11:26:53 AM PST, Fork Film <losangeles@forknfilm.com> wrote:


    Hi Brittney,

    As of now, we are fully booked for the evening showtimes of Beauty and the Beast on January 16th, 17th, and 18th. However, if we receive a cancellation, I can certainly let you know.

    In the meantime, would you like to proceed with a full refund, or I can provide you with a coupon code to use for a future booking?

    Best regards,
    Liz

    On Tue, Jan 13, 2026 at 10:25 AM Brittney Smith <brittney_ls@yahoo.com> wrote:
    Hello,

    The only show that I would like to see is Beauty and the Beast. I see that you have multiple other showtimes for Beauty and the Beast for evening showtimes on different dates.

    I see 1/16 , 1/17 and 1/18 available at 6:30pm 
     
    I only have 1 ticket, would you be able to fit me in?

    Please advise. If not I would like a full refund soon as possible.

    On Monday, January 12, 2026 at 11:41:08 AM PST, Fork n' Film Los Angeles <losangeles@forknfilm.com> wrote:


    ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

     

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Beauty and the Beast this weekend.

     

    Due to unforeseen circumstances the matinee shows on January 17th and 18th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We're happy to change your reservation to one of the shows below. Just let us know which event you'd like to attend and we'll gladly follow up with you.

     

    • Ratatouille

    • Lady and the Tramp

    • Princess and the Frog

    • Shrek

    • Little Mermaid

    • Alice in wonderland

       

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience, we look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.