Re: Refund for Cancellation

Hello Frank!

I would be more than happy to set aside 2 tickets for you for March 21st! As soon as I have your reservation finalized, you will receive the tickets by email. Please note, your tickets will say General Admission, but I can assure you, we have your VIP upgrade is noted on our end!

We look forward to hosting you!

Warm regards,

Sierra

On Fri, Jan 30, 2026 at 5:17 PM Frank Young <frankw.young4@gmail.com> wrote:

Hi Alex,

Thank you so much for your assistance and for the offer to upgrad our tickets. We still would like to attend a Fork N Film showing. Would it be possible to reschedule for the March 21st show at 1:30pm in Los Angeles? It’s for the Ratatouille movie. Let us know if that is available, thank you. Look forward to hearing from you. 

Frank Young

On Jan 30, 2026, at 12:38 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Frank,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex