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Re: Tickets for 2/28

zoemorritt@gmail.com · landed in info@forknfilm.com

3 messages
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  • zoemorritt@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    5/19/2026, 5:14:34 AM

    Re: Tickets for 2/28

    Hi there,

    I am trying to use my credit code for The Princess and The Frog on 6/13 at 1pm. I am having trouble applying the credit. When I input the code into the "Promo Code" section I get the following error: RESCHEDULE_CODE_MISAPPLIED and alternately I am not seeing anywhere to input a gift card. Can you please help? Where should I be inputting the code?

    I am looking to purchase 2x Tickets (1x Cocktail and 1x Mocktail) for this date. Additionally, there are two listings for 6/13 at 1pm. Can you advise on if there is any difference?

    Thanks,
    Zoe

  • zoemorritt@gmail.comto "Fork n' Film" <info@forknfilm.com>Inbound
    5/20/2026, 3:56:40 PM

    Re: Tickets for 2/28

    Hi! Following up on the below. Please advise, I would love to book this before it’s sold out. 

    On Mon, May 18, 2026 at 10:14 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi there,

    I am trying to use my credit code for The Princess and The Frog on 6/13 at 1pm. I am having trouble applying the credit. When I input the code into the "Promo Code" section I get the following error: RESCHEDULE_CODE_MISAPPLIED and alternately I am not seeing anywhere to input a gift card. Can you please help? Where should I be inputting the code?

    I am looking to purchase 2x Tickets (1x Cocktail and 1x Mocktail) for this date. Additionally, there are two listings for 6/13 at 1pm. Can you advise on if there is any difference?

    Thanks,
    Zoe

  • zoemorritt@gmail.comto "Fork n' Film" <Info@forknfilm.com>Inbound
    6/3/2026, 4:40:16 AM

    Re: Tickets for 2/28

    Hi! Can you please let me know what password to use to get onto the reschedule reservations page?

    On Feb 27, 2026, at 12:44 PM, Fork n' Film <Info@forknfilm.com> wrote:

    Hi Zoe,

    Thank you for letting me know! The details for your credit are listed below:

    Credit amount: $409.98
    Credit code: SRZOEMORRITT

    If you have any questions or need help with your credit, please don't hesitate to ask!

    Warm regards,
    Sierra

    On Thu, Feb 26, 2026 at 5:01 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi Sierra,

    That would be incredible, thank you so much! I would love to accept the credit!

    On Thu, Feb 26, 2026 at 4:00 PM Fork n' Film <info@forknfilm.com> wrote:
    Hi Zoe,

    Thank you for checking back in - I apologize for the delayed response! I completely understand that none of those dates work for you, and I promise we will find a solution. 

    If you are interested, I would be more than happy to give you a 100% credit for your tickets, so that you can rebook as soon as more dates are announced. Your credit won't expire, so you can also hold onto it for as long as you like until the perfect event comes up. It is very flexible!

    Please let me know if you would like the credit, and I will send over the details. I look forward to hearing from you!

    Warm regards,
    Sierra

    On Wed, Feb 25, 2026 at 12:50 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi! I’m so sorry to press but I just wanted to check in on this, given my original tickets were for this weekend. Just want to make sure we don’t run out of time. 

    Thank you again!!
    -Zoe

    On Sun, Feb 22, 2026 at 10:29 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi Sierra,

    First of all, I just want to say thank you SO very much for offering me some options here. Unfortunately I am out of town at weddings on legitimately every single date that you offered me (I'll send proof of wedding invites if you'd like!!). Really unfortunate timing. We really truly want to come to this experience. Is there any way I could get on the list for whatever the next movie you're planning on adding is and do a transfer for that one? 

    Or get on a list to be considered if someone has to cancel for another date?

    I'm really not trying to be difficult, and I really appreciate all of your help!!

    On Fri, Feb 20, 2026 at 12:59 PM Fork n' Film <info@forknfilm.com> wrote:
    Hi there!

    I was able to pull up your original reservation for Princess and the Frog on 2/28. Right now, we have the following events that you can transfer your reservation to:

    Cloudy with a Chance of Meatballs
    • 4/9, 6:30pm
    Ratatouille
    • 5/16, 6:30pm
    Lilo and Stitch
    • 5/23, 6:30pm
    Our availability in Los Angeles is limited and fills up fast, so please let me know your preferred date as soon as possible. I will try my best to get you into your top choice. 

    I look forward to hearing from you!

    Warm regards,
    Sierra

    On Fri, Feb 13, 2026 at 8:25 AM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Thank you so much, I’m very appreciative! My tickets are for the Los Angeles location. 

    On Fri, Feb 13, 2026 at 11:23 AM Fork n' Film <info@forknfilm.com> wrote:
    Hi there Zoe!

    Thanks for reaching out! Typically, our policy does not permit reschedules, however, due to the circumstances, I would be happy to look into this option for you. Can you please tell me which location your tickets are for?

    Warm regards,
    Sierra

    On Fri, Feb 6, 2026 at 7:17 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi,

    Following up on the below request. 

    Thank you!

    On Sun, Feb 1, 2026 at 1:32 PM Zoe Morritt <zoemorritt@gmail.com> wrote:
    Hi there,

    I currently have 2 tickets for The Princess and The Frog on 2/28. I was meant to be out of town this weekend for a family event that was canceled due to the winter storm and rescheduled for 2/28. As a result I’m sadly unable to come to the showing on 2/28. I know you don’t offer refunds, however I was wondering if, due to the unforeseen nature of the storm, you might be willing to let me shift my tickets to another date? 

    It would be extremely appreciated. 
    -Zoe

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