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Fork n' Film Refund

Tiara Gibbs · tsg8607@yahoo.com · landed in newyork@forknfilm.com

5 messages
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Attached order

2ZD4-VC8T-Z3W·$409.98·fulfilledWix (refund manually in Wix)·Hocus Pocus· New York· 2025-10-12
  • newyork@forknfilm.comto tsg8607@yahoo.comReply (operator)
    2/3/2026, 11:59:13 PM

    Fork n' Film Refund

    Hi Tiara,

    I am so incredibly sorry for the frustration this delay has caused you. I hear you loud and clear, and I completely understand that it's been a long time to wait for your funds—especially when you are managing a payment plan. Please rest assured that we are actively working on your refund right now to get this resolved for you once and for all.

    To make sure you get the fastest and most accurate support possible, I have moved your request over to our dedicated New York inbox. We want to keep all of our communication here specifically so your file stays prioritized and doesn't get lost in the shuffle of other platforms.

    If you have any further questions or follow-ups, please reach out to us directly at newyork@forknfilm.com rather than through Instagram. Our team here has the direct tools to monitor your refund status and can provide you with more immediate updates than our social media team.

    Thank you for your continued patience while I push this through to the finish line for you.

    Warm regards,
    Sam
    Customer Support
    DeliveredOpenedClicked
  • tsg8607@yahoo.comto Fork Film <newyork@forknfilm.com>Inbound
    3/3/2026, 1:58:03 PM

    Re: Fork n' Film Refund

    I’m still waiting for my refund! 

    Sent from my iPhone

    On Feb 3, 2026, at 18:59, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I am so incredibly sorry for the frustration this delay has caused you. I hear you loud and clear, and I completely understand that it's been a long time to wait for your funds—especially when you are managing a payment plan. Please rest assured that we are actively working on your refund right now to get this resolved for you once and for all.

    To make sure you get the fastest and most accurate support possible, I have moved your request over to our dedicated New York inbox. We want to keep all of our communication here specifically so your file stays prioritized and doesn't get lost in the shuffle of other platforms.

    If you have any further questions or follow-ups, please reach out to us directly at newyork@forknfilm.com rather than through Instagram. Our team here has the direct tools to monitor your refund status and can provide you with more immediate updates than our social media team.

    Thank you for your continued patience while I push this through to the finish line for you.

    Warm regards,
    Sam
    Customer Support
  • newyork@forknfilm.comto Tiara Gibbs <tsg8607@yahoo.com>Reply (operator)
    3/4/2026, 12:16:36 AM

    Re: Fork n' Film Refund

    Hi Tiara,

    I see your follow-up. I am still actively working with billing on this specific refund.

    I will update you as soon as possible with a concrete status or transaction confirmation.

    Warm regards,
    Sam

    On Tue, Mar 3, 2026 at 7:58 AM Tiara Gibbs <tsg8607@yahoo.com> wrote:
    I’m still waiting for my refund! 

    Sent from my iPhone

    On Feb 3, 2026, at 18:59, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I am so incredibly sorry for the frustration this delay has caused you. I hear you loud and clear, and I completely understand that it's been a long time to wait for your funds—especially when you are managing a payment plan. Please rest assured that we are actively working on your refund right now to get this resolved for you once and for all.

    To make sure you get the fastest and most accurate support possible, I have moved your request over to our dedicated New York inbox. We want to keep all of our communication here specifically so your file stays prioritized and doesn't get lost in the shuffle of other platforms.

    If you have any further questions or follow-ups, please reach out to us directly at newyork@forknfilm.com rather than through Instagram. Our team here has the direct tools to monitor your refund status and can provide you with more immediate updates than our social media team.

    Thank you for your continued patience while I push this through to the finish line for you.

    Warm regards,
    Sam
    Customer Support
    DeliveredOpenedClicked
  • tsg8607@yahoo.comto Film Fork <newyork@forknfilm.com>Inbound
    4/4/2026, 9:20:53 PM

    Re: Fork n' Film Refund

    It’s been a month since you said you’re working with billing… do I need to take legal action for $400? 


    On Mar 3, 2026, at 19:16, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I see your follow-up. I am still actively working with billing on this specific refund.

    I will update you as soon as possible with a concrete status or transaction confirmation.

    Warm regards,
    Sam

    On Tue, Mar 3, 2026 at 7:58 AM Tiara Gibbs <tsg8607@yahoo.com> wrote:
    I’m still waiting for my refund! 

    Sent from my iPhone

    On Feb 3, 2026, at 18:59, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I am so incredibly sorry for the frustration this delay has caused you. I hear you loud and clear, and I completely understand that it's been a long time to wait for your funds—especially when you are managing a payment plan. Please rest assured that we are actively working on your refund right now to get this resolved for you once and for all.

    To make sure you get the fastest and most accurate support possible, I have moved your request over to our dedicated New York inbox. We want to keep all of our communication here specifically so your file stays prioritized and doesn't get lost in the shuffle of other platforms.

    If you have any further questions or follow-ups, please reach out to us directly at newyork@forknfilm.com rather than through Instagram. Our team here has the direct tools to monitor your refund status and can provide you with more immediate updates than our social media team.

    Thank you for your continued patience while I push this through to the finish line for you.

    Warm regards,
    Sam
    Customer Support
  • newyork@forknfilm.comto Tiara Gibbs <tsg8607@yahoo.com>Reply (operator)
    4/14/2026, 5:22:01 PM

    Re: Fork n' Film Refund

    Hi Tiara,

    Please know that I haven’t forgotten about you. While I have been working behind the scenes with our billing department to get this cleared up, I realize that doesn't help much until the money is actually back in your hands. I would love the chance to make this right and get this settled for you immediately.

    I have flagged this as an urgent priority with my billing lead to get a definitive timeline for the processing of your funds.

    Thank you for your patience and for sticking with me while I get this across the finish line.

    Warm regards,
    Sam
    Customer Support

    On Sat, Apr 4, 2026 at 4:21 PM Tiara Gibbs <tsg8607@yahoo.com> wrote:
    It’s been a month since you said you’re working with billing… do I need to take legal action for $400? 


    On Mar 3, 2026, at 19:16, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I see your follow-up. I am still actively working with billing on this specific refund.

    I will update you as soon as possible with a concrete status or transaction confirmation.

    Warm regards,
    Sam

    On Tue, Mar 3, 2026 at 7:58 AM Tiara Gibbs <tsg8607@yahoo.com> wrote:
    I’m still waiting for my refund! 

    Sent from my iPhone

    On Feb 3, 2026, at 18:59, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Tiara,

    I am so incredibly sorry for the frustration this delay has caused you. I hear you loud and clear, and I completely understand that it's been a long time to wait for your funds—especially when you are managing a payment plan. Please rest assured that we are actively working on your refund right now to get this resolved for you once and for all.

    To make sure you get the fastest and most accurate support possible, I have moved your request over to our dedicated New York inbox. We want to keep all of our communication here specifically so your file stays prioritized and doesn't get lost in the shuffle of other platforms.

    If you have any further questions or follow-ups, please reach out to us directly at newyork@forknfilm.com rather than through Instagram. Our team here has the direct tools to monitor your refund status and can provide you with more immediate updates than our social media team.

    Thank you for your continued patience while I push this through to the finish line for you.

    Warm regards,
    Sam
    Customer Support
    DeliveredOpenedClicked

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