View Storefront →

Fork n' Film Important Update

Alexus Blackwood* · alexusblackwood41@gmail.com · landed in newyork@forknfilm.com

5 messages
State:
Assigned:

Attached order

3002-7Q76-8VZ·$0.00·fulfilledWix (refund manually in Wix)·Princess and the Frog· New York· 2026-03-01
  • newyork@forknfilm.comto alexusblackwood41@gmail.comReply (operator)
    2/5/2026, 6:18:58 PM

    Fork n' Film Important Update

    Hi Alexus,

    I am reaching out to you regarding your upcoming reservation.

    Unfortunately, we are unable to host you for your original reservation for Princess and the Frog on February 22nd at 6:30PM. We sincerely apologize for any inconvenience this may cause to your plans, as we know how much goes into preparing for a night out with us.

    To ensure you don’t miss out on the experience, we have gone ahead and rescheduled your reservation to:

    • New Date: March 1st

    • Time: 6:30 PM

    We truly hope this new date works for you! However, if this alternative doesn't fit your schedule, please let me know. I would be more than happy to provide you with a list of additional dates and times so we can find a slot that is perfect for you.

    Thank you so much for your understanding and for being part of the Fork n' Film community. We can't wait to see you there!

    Warm Regards,
    Sam
    Customer Support
    DeliveredOpenedClicked
  • alexusblackwood41@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/17/2026, 6:42:25 PM

    Re: Fork n' Film Important Update

    Hello,

    Is this still correct? I am receiving emails that the movie with take place at its original date, Sunday February 22nd at 6:30pm. I just received an email confirming the location. Can someone double check this please. Thank you.

    On Feb 5, 2026, at 1:19 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    I am reaching out to you regarding your upcoming reservation.

    Unfortunately, we are unable to host you for your original reservation for Princess and the Frog on February 22nd at 6:30PM. We sincerely apologize for any inconvenience this may cause to your plans, as we know how much goes into preparing for a night out with us.

    To ensure you don’t miss out on the experience, we have gone ahead and rescheduled your reservation to:

    • New Date: March 1st

    • Time: 6:30 PM

    We truly hope this new date works for you! However, if this alternative doesn't fit your schedule, please let me know. I would be more than happy to provide you with a list of additional dates and times so we can find a slot that is perfect for you.

    Thank you so much for your understanding and for being part of the Fork n' Film community. We can't wait to see you there!

    Warm Regards,
    Sam
    Customer Support
  • newyork@forknfilm.comto Alexus Blackwood <alexusblackwood41@gmail.com>Reply (operator)
    2/18/2026, 8:07:35 PM

    Re: Fork n' Film Important Update

    Hi Alexus,

    We truly appreciate you staying in touch with us as we finalize these details.

    I am so sorry for the confusion caused by those automated confirmation emails. Please disregard the February 22nd date mentioned in those messages; it appears our system sent out some outdated information while we were updating the venue details.

    To make sure we have everything squared away for you: Could you please confirm if you are available for the rescheduled date of Sunday, March 1st?

    Once you let us know that works for you, we will get those updated tickets sent right over to your inbox.

    Warm regards,
    Sam
    Customer Support

    On Tue, Feb 17, 2026 at 12:42 PM Alexus Blackwood <alexusblackwood41@gmail.com> wrote:
    Hello,

    Is this still correct? I am receiving emails that the movie with take place at its original date, Sunday February 22nd at 6:30pm. I just received an email confirming the location. Can someone double check this please. Thank you.

    On Feb 5, 2026, at 1:19 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    I am reaching out to you regarding your upcoming reservation.

    Unfortunately, we are unable to host you for your original reservation for Princess and the Frog on February 22nd at 6:30PM. We sincerely apologize for any inconvenience this may cause to your plans, as we know how much goes into preparing for a night out with us.

    To ensure you don’t miss out on the experience, we have gone ahead and rescheduled your reservation to:

    • New Date: March 1st

    • Time: 6:30 PM

    We truly hope this new date works for you! However, if this alternative doesn't fit your schedule, please let me know. I would be more than happy to provide you with a list of additional dates and times so we can find a slot that is perfect for you.

    Thank you so much for your understanding and for being part of the Fork n' Film community. We can't wait to see you there!

    Warm Regards,
    Sam
    Customer Support
    DeliveredOpenedClicked
  • alexusblackwood41@gmail.comto Film Fork <newyork@forknfilm.com>Inbound
    2/18/2026, 10:07:01 PM

    Re: Fork n' Film Important Update

    Hello,

    Thank you for responding. I am available for the rescheduled date of March 1st at 6:30pm for princess and the frog in nyc. Thank you!


    On Feb 18, 2026, at 3:07 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    We truly appreciate you staying in touch with us as we finalize these details.

    I am so sorry for the confusion caused by those automated confirmation emails. Please disregard the February 22nd date mentioned in those messages; it appears our system sent out some outdated information while we were updating the venue details.

    To make sure we have everything squared away for you: Could you please confirm if you are available for the rescheduled date of Sunday, March 1st?

    Once you let us know that works for you, we will get those updated tickets sent right over to your inbox.

    Warm regards,
    Sam
    Customer Support

    On Tue, Feb 17, 2026 at 12:42 PM Alexus Blackwood <alexusblackwood41@gmail.com> wrote:
    Hello,

    Is this still correct? I am receiving emails that the movie with take place at its original date, Sunday February 22nd at 6:30pm. I just received an email confirming the location. Can someone double check this please. Thank you.

    On Feb 5, 2026, at 1:19 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    I am reaching out to you regarding your upcoming reservation.

    Unfortunately, we are unable to host you for your original reservation for Princess and the Frog on February 22nd at 6:30PM. We sincerely apologize for any inconvenience this may cause to your plans, as we know how much goes into preparing for a night out with us.

    To ensure you don’t miss out on the experience, we have gone ahead and rescheduled your reservation to:

    • New Date: March 1st

    • Time: 6:30 PM

    We truly hope this new date works for you! However, if this alternative doesn't fit your schedule, please let me know. I would be more than happy to provide you with a list of additional dates and times so we can find a slot that is perfect for you.

    Thank you so much for your understanding and for being part of the Fork n' Film community. We can't wait to see you there!

    Warm Regards,
    Sam
    Customer Support
  • newyork@forknfilm.comto Alexus Blackwood <alexusblackwood41@gmail.com>Reply (operator)
    2/19/2026, 4:44:26 PM

    Re: Fork n' Film Important Update

    Hi Alexus,

    Attached below is your updated ticket for Princess and the Frog on March 1st at 6:30PM. Thank you so much for your flexibility.

    We cannot wait to host you and share the magic!

    Warm regards,
    Sam
    Customer support

    On Wed, Feb 18, 2026 at 4:07 PM Alexus Blackwood <alexusblackwood41@gmail.com> wrote:
    Hello,

    Thank you for responding. I am available for the rescheduled date of March 1st at 6:30pm for princess and the frog in nyc. Thank you!


    On Feb 18, 2026, at 3:07 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    We truly appreciate you staying in touch with us as we finalize these details.

    I am so sorry for the confusion caused by those automated confirmation emails. Please disregard the February 22nd date mentioned in those messages; it appears our system sent out some outdated information while we were updating the venue details.

    To make sure we have everything squared away for you: Could you please confirm if you are available for the rescheduled date of Sunday, March 1st?

    Once you let us know that works for you, we will get those updated tickets sent right over to your inbox.

    Warm regards,
    Sam
    Customer Support

    On Tue, Feb 17, 2026 at 12:42 PM Alexus Blackwood <alexusblackwood41@gmail.com> wrote:
    Hello,

    Is this still correct? I am receiving emails that the movie with take place at its original date, Sunday February 22nd at 6:30pm. I just received an email confirming the location. Can someone double check this please. Thank you.

    On Feb 5, 2026, at 1:19 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Alexus,

    I am reaching out to you regarding your upcoming reservation.

    Unfortunately, we are unable to host you for your original reservation for Princess and the Frog on February 22nd at 6:30PM. We sincerely apologize for any inconvenience this may cause to your plans, as we know how much goes into preparing for a night out with us.

    To ensure you don’t miss out on the experience, we have gone ahead and rescheduled your reservation to:

    • New Date: March 1st

    • Time: 6:30 PM

    We truly hope this new date works for you! However, if this alternative doesn't fit your schedule, please let me know. I would be more than happy to provide you with a list of additional dates and times so we can find a slot that is perfect for you.

    Thank you so much for your understanding and for being part of the Fork n' Film community. We can't wait to see you there!

    Warm Regards,
    Sam
    Customer Support
    DeliveredOpenedClicked

    1 attachment

    • ticket (23).pdf

      application/pdf · 135 KB

      Download

Reply

Draft with AI: pick an outcome

Reply sends natively via Gmail (clean threading). AI draft uses thread + order context + FAQs; always editable before send.