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RE: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

jazmin malvido molina · jazmin.malvido@rpmliving.com · landed in arizona@forknfilm.com

4 messages
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2ZWG-7P9Z-9BK·$102.49·fulfilledWix (refund manually in Wix)·Lady and the Tramp· Scottsdale· 2026-02-13
  • jazmin.malvido@rpmliving.comto "Fork n' Film Scottsdale" <tempe@forknfilm.com>Inbound
    2/10/2026, 8:03:45 PM

    RE: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

    Hello,

     

    This is the second purchase I have made with Fork & Film that has been cancelled due to unforeseen circumstances.

     

    Please refund me the first cancelled show of 09/12/2025 for Ratatouille in Tempe AZ. Please refund me the 2 tickets purchased for that event and I will speak to my husband about the date to reschedule this event since he also purchased a separate ticket or if we’d like a refund for this event as well.

     

    I have reached out about the previous cancelled event requesting a refund for 3 months after the cancellation.

     

    Best regards,

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016
    rpmliving.com/       

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork n' Film Scottsdale <tempe@forknfilm.com>
    Sent: Tuesday, February 10, 2026 12:40 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

    Can't see this message? View in browser

     

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.

     

    Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.

     

    Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.

     

    ·        Ratatouille

    o   March 20, 6:30PM

    o   March 21 & 22, 1:30 & 6:30PM

    o   March 28, 1:30PM

    o   May 15 & 16, 6:30PM

    ·        The Little Mermaid

    o   April 3 & 4, 6:30PM

    ·        Alice in Wonderland

    o   April 17 & 18, 6:30PM

    ·        Coco

    o   May 1, 6:30PM

    o   May 2, 6:30PM

    ·        Cloudy with a Chance of Meatballs

    o   May 8, 6:30PM

    o   May 9, 6:30PM

    ·        Lilo & Stitch

    o   May 22, 6:30PM

    o   May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was created with Wix.‌ Discover More

     

    This email was sent from this site.

    If you no longer wish to receive this email, change your email preferences here.

     

    5 attachments

  • tempe@forknfilm.comto Jazmin Malvido <jazmin.malvido@rpmliving.com>Reply (operator)
    2/12/2026, 12:46:03 AM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

    Hi Jazmin,

    Thanks for your response. Once again, we sincerely apologize for the cancellations and we are so very sorry about the delay in your refund.

    Once you and your husband decide which show you would like to attend, simply reach out to us via this email thread and we'll gladly take care of the rest. This way you get to keep the savings and free ticket you scored!

    Processing your refund remains a priority. I am having trouble finding your original purchase. Please provide the following details and I'll follow up with you.
    • First & Last Name associated with the original reservation for Ratatouille
    • Email address associated with this purchase
    I look forward to hearing from you soon!

    Have a great day.

    Warmly,
    Esperanza

    On Tue, Feb 10, 2026 at 12:03 PM Jazmin Malvido <jazmin.malvido@rpmliving.com> wrote:

    Hello,

     

    This is the second purchase I have made with Fork & Film that has been cancelled due to unforeseen circumstances.

     

    Please refund me the first cancelled show of 09/12/2025 for Ratatouille in Tempe AZ. Please refund me the 2 tickets purchased for that event and I will speak to my husband about the date to reschedule this event since he also purchased a separate ticket or if we’d like a refund for this event as well.

     

    I have reached out about the previous cancelled event requesting a refund for 3 months after the cancellation.

     

    Best regards,

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016
    rpmliving.com/       

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork n' Film Scottsdale <tempe@forknfilm.com>
    Sent: Tuesday, February 10, 2026 12:40 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

    Can't see this message? View in browser

     

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.

     

    Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.

     

    Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.

     

    ·        Ratatouille

    o   March 20, 6:30PM

    o   March 21 & 22, 1:30 & 6:30PM

    o   March 28, 1:30PM

    o   May 15 & 16, 6:30PM

    ·        The Little Mermaid

    o   April 3 & 4, 6:30PM

    ·        Alice in Wonderland

    o   April 17 & 18, 6:30PM

    ·        Coco

    o   May 1, 6:30PM

    o   May 2, 6:30PM

    ·        Cloudy with a Chance of Meatballs

    o   May 8, 6:30PM

    o   May 9, 6:30PM

    ·        Lilo & Stitch

    o   May 22, 6:30PM

    o   May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was created with Wix.‌ Discover More

     

    This email was sent from this site.

    If you no longer wish to receive this email, change your email preferences here.

     

    DeliveredOpenedClicked

    5 attachments

  • jazmin.malvido@rpmliving.comto Fork Film <tempe@forknfilm.com>Inbound
    2/13/2026, 7:43:02 PM

    RE: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

    Hello,

     

    The first and last name for the purchase is Jazmin Malvido and the amil associated is malvido.jazmin@yahoo.com. I’ve attached a pdf of my tickets for reference.

     

    Please let me know if anything else is needed and the timeframe it’ll take to get this refunded to my card. Thank you

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016
    rpmliving.com/
           

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, February 11, 2026 5:46 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Hi Jazmin,

     

    Thanks for your response. Once again, we sincerely apologize for the cancellations and we are so very sorry about the delay in your refund.

     

    Once you and your husband decide which show you would like to attend, simply reach out to us via this email thread and we'll gladly take care of the rest. This way you get to keep the savings and free ticket you scored!

     

    Processing your refund remains a priority. I am having trouble finding your original purchase. Please provide the following details and I'll follow up with you.

    • First & Last Name associated with the original reservation for Ratatouille
    • Email address associated with this purchase

    I look forward to hearing from you soon!

     

    Have a great day.

     

    Warmly,

    Esperanza

     

    On Tue, Feb 10, 2026 at 12:03PM Jazmin Malvido <jazmin.malvido@rpmliving.com> wrote:

    Hello,

     

    This is the second purchase I have made with Fork & Film that has been cancelled due to unforeseen circumstances.

     

    Please refund me the first cancelled show of 09/12/2025 for Ratatouille in Tempe AZ. Please refund me the 2 tickets purchased for that event and I will speak to my husband about the date to reschedule this event since he also purchased a separate ticket or if we’d like a refund for this event as well.

     

    I have reached out about the previous cancelled event requesting a refund for 3 months after the cancellation.

     

    Best regards,

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016

    rpmliving.com/       

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork n' Film Scottsdale <tempe@forknfilm.com>
    Sent: Tuesday, February 10, 2026 12:40 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

    Can't see this message? View in browser

     

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.

     

    Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.

     

    Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.

     

    ·        Ratatouille

    o   March 20, 6:30PM

    o   March 21 & 22, 1:30 & 6:30PM

    o   March 28, 1:30PM

    o   May 15 & 16, 6:30PM

    ·        The Little Mermaid

    o   April 3 & 4, 6:30PM

    ·        Alice in Wonderland

    o   April 17 & 18, 6:30PM

    ·        Coco

    o   May 1, 6:30PM

    o   May 2, 6:30PM

    ·        Cloudy with a Chance of Meatballs

    o   May 8, 6:30PM

    o   May 9, 6:30PM

    ·        Lilo & Stitch

    o   May 22, 6:30PM

    o   May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was created with Wix.‌ Discover More

     

    This email was sent from this site.

    If you no longer wish to receive this email, change your email preferences here.

     

    6 attachments

  • tempe@forknfilm.comto Jazmin Malvido <jazmin.malvido@rpmliving.com>Reply (operator)
    2/16/2026, 8:14:18 PM

    Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

    Hi Jazmin,

    Thanks so much for providing those details. We completely understand how important it is to have a clear update on this.

    After reviewing your account, we can confirm that a chargeback was initiated through your financial institution on November 27, 2025. Once a chargeback is filed, the transaction is no longer eligible to be refunded directly through our system, as the payment is then handled fully by the bank.

    We also want to be fully transparent: we did not dispute the chargeback on our end. According to the chargeback outcome, the case was resolved in your favor on January 7th, and your bank determined that the funds would remain with you.

    At this point, there is no additional action needed from Fork n’ Film to release a refund, as the matter has been finalized through your financial institution. For your reference, we have attached a screenshot showing the chargeback details and resolution date.

    If you have any questions about the timing of when the funds appear or how the chargeback is reflected on your statement, your bank will be the best point of contact, as they control the final processing timeline.

    Please let me know if you have any questions.
    Have a wonderful day.

    Warmly,
    Esperanza

    image.png

    On Fri, Feb 13, 2026 at 11:43 AM Jazmin Malvido <jazmin.malvido@rpmliving.com> wrote:

    Hello,

     

    The first and last name for the purchase is Jazmin Malvido and the amil associated is malvido.jazmin@yahoo.com. I’ve attached a pdf of my tickets for reference.

     

    Please let me know if anything else is needed and the timeframe it’ll take to get this refunded to my card. Thank you

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016
    rpmliving.com/
           

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork Film <tempe@forknfilm.com>
    Sent: Wednesday, February 11, 2026 5:46 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Hi Jazmin,

     

    Thanks for your response. Once again, we sincerely apologize for the cancellations and we are so very sorry about the delay in your refund.

     

    Once you and your husband decide which show you would like to attend, simply reach out to us via this email thread and we'll gladly take care of the rest. This way you get to keep the savings and free ticket you scored!

     

    Processing your refund remains a priority. I am having trouble finding your original purchase. Please provide the following details and I'll follow up with you.

    • First & Last Name associated with the original reservation for Ratatouille
    • Email address associated with this purchase

    I look forward to hearing from you soon!

     

    Have a great day.

     

    Warmly,

    Esperanza

     

    On Tue, Feb 10, 2026 at 12:03PM Jazmin Malvido <jazmin.malvido@rpmliving.com> wrote:

    Hello,

     

    This is the second purchase I have made with Fork & Film that has been cancelled due to unforeseen circumstances.

     

    Please refund me the first cancelled show of 09/12/2025 for Ratatouille in Tempe AZ. Please refund me the 2 tickets purchased for that event and I will speak to my husband about the date to reschedule this event since he also purchased a separate ticket or if we’d like a refund for this event as well.

     

    I have reached out about the previous cancelled event requesting a refund for 3 months after the cancellation.

     

    Best regards,

     

     

    Jazmin Malvido
    SENIOR PROPERTY ACCOUNTANT

    2425 E Camelback Rd Ste 700
    Phoenix, AZ 85016

    rpmliving.com/       

      d (623) 257-3805
      o (623) 244-1700
      jazmin.malvido@rpmliving.com



     

    From: Fork n' Film Scottsdale <tempe@forknfilm.com>
    Sent: Tuesday, February 10, 2026 12:40 PM
    To: Jazmin Malvido <jazmin.malvido@rpmliving.com>
    Subject: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)

     

     

    WARNING! EXTERNAL EMAIL - Be careful with links, attachments, and replies!

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend. Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this m‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

    Can't see this message? View in browser

     

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.

     

    Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.

     

    Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.

     

    ·        Ratatouille

    o   March 20, 6:30PM

    o   March 21 & 22, 1:30 & 6:30PM

    o   March 28, 1:30PM

    o   May 15 & 16, 6:30PM

    ·        The Little Mermaid

    o   April 3 & 4, 6:30PM

    ·        Alice in Wonderland

    o   April 17 & 18, 6:30PM

    ·        Coco

    o   May 1, 6:30PM

    o   May 2, 6:30PM

    ·        Cloudy with a Chance of Meatballs

    o   May 8, 6:30PM

    o   May 9, 6:30PM

    ·        Lilo & Stitch

    o   May 22, 6:30PM

    o   May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was created with Wix.‌ Discover More

     

    This email was sent from this site.

    If you no longer wish to receive this email, change your email preferences here.

     

    DeliveredOpenedClicked

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