Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Niesha Ely · mrs_niesha@ymail.com · landed in arizona@forknfilm.com
Attached order
- mrs_niesha@ymail.comto tempe@forknfilm.comInbound2/11/2026, 3:42:56 AM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
- tempe@forknfilm.comto Niesha Hamiltonj <mrs_niesha@ymail.com>Reply (operator)2/12/2026, 1:12:07 AM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello Niesha,
Thank you for reaching out and we sincerely apologize for the trouble you had responding to the previous email and for the cancellation.
We are sincerely sorry for the cancellation and any inconvenience caused, especially knowing you since these were made to create special memories. We will issue a refund, once it's processed we will send you a copy of your refund receipt. While we cannot provide an exact date, please know that processing your refund is a priority for our team.
As a gesture of good will, if you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.
We hope to host you at Fork n' Film in the future.
Have a great day.
Warmly,
Esperanza
Customer SupportOn Tue, Feb 10, 2026 at 7:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
DeliveredOpenedClicked - mrs_niesha@ymail.comto tempe@forknfilm.comInbound2/13/2026, 10:42:59 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello and thank you for your response. Unfortunately due to my experience I am not interested in rescheduling and would rather be refunded. Best wishes, Niesha
On Wed, Feb 11, 2026 at 6:12 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,
Thank you for reaching out and we sincerely apologize for the trouble you had responding to the previous email and for the cancellation.
We are sincerely sorry for the cancellation and any inconvenience caused, especially knowing you since these were made to create special memories. We will issue a refund, once it's processed we will send you a copy of your refund receipt. While we cannot provide an exact date, please know that processing your refund is a priority for our team.
As a gesture of good will, if you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.
We hope to host you at Fork n' Film in the future.
Have a great day.
Warmly,
Esperanza
Customer SupportOn Tue, Feb 10, 2026 at 7:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
- tempe@forknfilm.comto Niesha Hamiltonj <mrs_niesha@ymail.com>Reply (operator)2/16/2026, 8:23:47 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello Niesha,Thank you for your reply. We completely understand and will proceed with a refund. Once again, we're very sorry for the cancellation and hope to have the chance to host you in the future.Have a nice day.Warmly,EsperanzaOn Fri, Feb 13, 2026 at 2:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello and thank you for your response. Unfortunately due to my experience I am not interested in rescheduling and would rather be refunded. Best wishes, Niesha
On Wed, Feb 11, 2026 at 6:12 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,
Thank you for reaching out and we sincerely apologize for the trouble you had responding to the previous email and for the cancellation.
We are sincerely sorry for the cancellation and any inconvenience caused, especially knowing you since these were made to create special memories. We will issue a refund, once it's processed we will send you a copy of your refund receipt. While we cannot provide an exact date, please know that processing your refund is a priority for our team.
As a gesture of good will, if you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.
We hope to host you at Fork n' Film in the future.
Have a great day.
Warmly,
Esperanza
Customer SupportOn Tue, Feb 10, 2026 at 7:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
DeliveredOpenedClicked - mrs_niesha@ymail.comto tempe@forknfilm.comInbound4/1/2026, 2:33:15 AM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Good evening,I am following up on my refund request. I made my refund request in February and so far the refund has been sent.
On Mon, Feb 16, 2026 at 1:23 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,Thank you for your reply. We completely understand and will proceed with a refund. Once again, we're very sorry for the cancellation and hope to have the chance to host you in the future.Have a nice day.Warmly,EsperanzaOn Fri, Feb 13, 2026 at 2:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello and thank you for your response. Unfortunately due to my experience I am not interested in rescheduling and would rather be refunded. Best wishes, Niesha
On Wed, Feb 11, 2026 at 6:12 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,
Thank you for reaching out and we sincerely apologize for the trouble you had responding to the previous email and for the cancellation.
We are sincerely sorry for the cancellation and any inconvenience caused, especially knowing you since these were made to create special memories. We will issue a refund, once it's processed we will send you a copy of your refund receipt. While we cannot provide an exact date, please know that processing your refund is a priority for our team.
As a gesture of good will, if you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.
We hope to host you at Fork n' Film in the future.
Have a great day.
Warmly,
Esperanza
Customer SupportOn Tue, Feb 10, 2026 at 7:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
- arizona@forknfilm.comto Niesha Hamiltonj <mrs_niesha@ymail.com>Reply (operator)4/2/2026, 10:08:55 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello Niesha,Thank you for reaching out regarding your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.
While I can’t give you an exact date just yet, please know it’s a top priority for us, and we are working on it. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt.
If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!
Warmly,
Sierra
On Tue, Mar 31, 2026 at 7:33 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Good evening,
I am following up on my refund request. I made my refund request in February and so far the refund has been sent.
On Mon, Feb 16, 2026 at 1:23 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,Thank you for your reply. We completely understand and will proceed with a refund. Once again, we're very sorry for the cancellation and hope to have the chance to host you in the future.Have a nice day.Warmly,EsperanzaOn Fri, Feb 13, 2026 at 2:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello and thank you for your response. Unfortunately due to my experience I am not interested in rescheduling and would rather be refunded. Best wishes, Niesha
On Wed, Feb 11, 2026 at 6:12 PM, Fork Film<tempe@forknfilm.com> wrote:Hello Niesha,
Thank you for reaching out and we sincerely apologize for the trouble you had responding to the previous email and for the cancellation.
We are sincerely sorry for the cancellation and any inconvenience caused, especially knowing you since these were made to create special memories. We will issue a refund, once it's processed we will send you a copy of your refund receipt. While we cannot provide an exact date, please know that processing your refund is a priority for our team.
As a gesture of good will, if you choose to keep your tickets instead of a refund, we’d be happy to upgrade your tickets to VIP. This includes premium seating and a bottle of champagne to enjoy during the show. If this works for you, just let us know and we’ll take care of the rest.
We hope to host you at Fork n' Film in the future.
Have a great day.
Warmly,
Esperanza
Customer SupportOn Tue, Feb 10, 2026 at 7:43 PM Niesha Hamiltonj <mrs_niesha@ymail.com> wrote:Hello is there someone I can speak to? I received an email stating the Lady and the Tramp Scottsdale 2/13 event is cancelled. Offering options to move the reservation to a different movie and date of my choice, however my response to the email has been unsuccessful as the email is undeliverable. Multiple attempts have been made to speak to someone with no response other than the cancellation email. Some assistance would be gratefully appreciated. At this point I would like a refund, I am not interested in moving my reservation over.
On Tue, Feb 10, 2026 at 12:40 PM, Fork n' Film Scottsdale<tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
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