Fwd: date swap

Hi Nia’Erra,

Good morning! Thank you so much for such a beautiful and thoughtful message. It sounds like you are planning the absolute perfect birthday surprise - Ratatouille truly is the ultimate celebration of food, family, and 'anyone can cook!' We are so touched that you chose Fork n’ Film for such a special milestone.

While I would love to be able to grant your request, we unfortunately do not have any additional BOGO codes available at this time, as those specific offers are very limited to ensure the best experience for all our guests.

However, please don't lose heart! We do offer various discounts and special promotions quite often. I recommend keeping a very close eye on our social media pages, as a new opportunity could pop up at any moment that might help your remaining family members join the table.

We are beyond excited to host you and your family on May 16th and to help make this surprise unforgettable for your boyfriend!

Warm regards,
Sam 

Customer Support

On Fri, Feb 27, 2026 at 7:52 AM Niaerra Milton <niaerra@gmail.com> wrote:

Good morning Sam ,

I hope this message finds you well! I am reaching out with a request regarding the upcoming Ratatouille screening on May 16th at 6:30 PM in New York City.

10 of my other family members have already purchased tickets for this event as part of a very special occasion I am surprising my boyfriend for his birthday, and I cannot think of a more magical and fitting experience than Ratatouille at Fork n' Film to celebrate him.

Since purchasing our tickets, a few of my family members based in New York City have expressed how much they would love to be a part of this moment and share in the experience with us. What started as an intimate surprise has blossomed into something we'd truly love to celebrate as a family event and honestly, nothing captures the spirit of family, food, and love quite like Ratatouille does.

I completely understand and deeply respect that this is an limited sale with only 50 codes, and I am in no way asking you to compromise the quality or atmosphere you so carefully curate for your guests. With that said, I wanted to reach out personally and ask if there is any possibility of accommodating an additional BOGO ticket for our group even just one or two more seats so our family members can join us.

This evening means so much to me, and the thought of having the people I love most gathered together to witness this surprise for my boyfriend surrounded by incredible food, film, and atmosphere would make it truly unforgettable.

I appreciate your time and consideration more than words can express. Whatever your decision, please know that I have nothing but admiration for the experience you've created, and I am beyond excited for May 16th regardless.

Thank you so much for reading this, and for everything Fork n' Film does to make memories like these possible. 🍷🍽️🐀

Warm regards,

Nia'Erra Milton

On Thu, Feb 12, 2026 at 8:53 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Niaerra,

Good evening! I am so glad you reached out, and I would be more than happy to help you coordinate your plans with your flight schedule.

I have successfully transferred your reservation, so you are all set for the Ratatouille showing in NYC on May 16th at 6:30PM. I want to make sure your trip to the city is as smooth and magical as possible, and I am so glad we could get this swapped for you right away!

I also want to let you know that I have made a special note on your new reservation regarding the nut allergy you mentioned. Your safety and comfort are very important to us, and our team will be ready to ensure your meal is prepared with that in mind.

I have attached your new tickets below for your records.

We are so excited to host you! Please let me know if there is anything else at all I can assist you with before your visit.

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 12:17 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Niaerra Milton <niaerra@gmail.com>
Date: Thu, Feb 12, 2026 at 11:25 AM
Subject: date swap
To: <info@forknfilm.com>

Good evening my name is Niaerra I have just purchased a ticket in NYC for 5/15/26 that was a mistake my flight is not till the next day can I please swap for 5/16/26 for the showing of ratatouille. order number 2zz5-0l6g-c7k

Thank you for getting back to me they was able to get the 2 hour sale today thank you.

On Fri, Feb 27, 2026 at 4:42 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Nia’Erra,

Good morning! Thank you so much for such a beautiful and thoughtful message. It sounds like you are planning the absolute perfect birthday surprise - Ratatouille truly is the ultimate celebration of food, family, and 'anyone can cook!' We are so touched that you chose Fork n’ Film for such a special milestone.

While I would love to be able to grant your request, we unfortunately do not have any additional BOGO codes available at this time, as those specific offers are very limited to ensure the best experience for all our guests.

However, please don't lose heart! We do offer various discounts and special promotions quite often. I recommend keeping a very close eye on our social media pages, as a new opportunity could pop up at any moment that might help your remaining family members join the table.

We are beyond excited to host you and your family on May 16th and to help make this surprise unforgettable for your boyfriend!

Warm regards,
Sam 

Customer Support

On Fri, Feb 27, 2026 at 7:52 AM Niaerra Milton <niaerra@gmail.com> wrote:

Good morning Sam ,

I hope this message finds you well! I am reaching out with a request regarding the upcoming Ratatouille screening on May 16th at 6:30 PM in New York City.

10 of my other family members have already purchased tickets for this event as part of a very special occasion I am surprising my boyfriend for his birthday, and I cannot think of a more magical and fitting experience than Ratatouille at Fork n' Film to celebrate him.

Since purchasing our tickets, a few of my family members based in New York City have expressed how much they would love to be a part of this moment and share in the experience with us. What started as an intimate surprise has blossomed into something we'd truly love to celebrate as a family event and honestly, nothing captures the spirit of family, food, and love quite like Ratatouille does.

I completely understand and deeply respect that this is an limited sale with only 50 codes, and I am in no way asking you to compromise the quality or atmosphere you so carefully curate for your guests. With that said, I wanted to reach out personally and ask if there is any possibility of accommodating an additional BOGO ticket for our group even just one or two more seats so our family members can join us.

This evening means so much to me, and the thought of having the people I love most gathered together to witness this surprise for my boyfriend surrounded by incredible food, film, and atmosphere would make it truly unforgettable.

I appreciate your time and consideration more than words can express. Whatever your decision, please know that I have nothing but admiration for the experience you've created, and I am beyond excited for May 16th regardless.

Thank you so much for reading this, and for everything Fork n' Film does to make memories like these possible. 🍷🍽️🐀

Warm regards,

Nia'Erra Milton

On Thu, Feb 12, 2026 at 8:53 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Niaerra,

Good evening! I am so glad you reached out, and I would be more than happy to help you coordinate your plans with your flight schedule.

I have successfully transferred your reservation, so you are all set for the Ratatouille showing in NYC on May 16th at 6:30PM. I want to make sure your trip to the city is as smooth and magical as possible, and I am so glad we could get this swapped for you right away!

I also want to let you know that I have made a special note on your new reservation regarding the nut allergy you mentioned. Your safety and comfort are very important to us, and our team will be ready to ensure your meal is prepared with that in mind.

I have attached your new tickets below for your records.

We are so excited to host you! Please let me know if there is anything else at all I can assist you with before your visit.

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 12:17 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Niaerra Milton <niaerra@gmail.com>
Date: Thu, Feb 12, 2026 at 11:25 AM
Subject: date swap
To: <info@forknfilm.com>

Good evening my name is Niaerra I have just purchased a ticket in NYC for 5/15/26 that was a mistake my flight is not till the next day can I please swap for 5/16/26 for the showing of ratatouille. order number 2zz5-0l6g-c7k

Hi Niaerra,

Thank you for reaching out to us. I am so incredibly sorry for the frustration and inconvenience this has caused you and your family, especially knowing that you are traveling into town specifically for this experience. We truly value that you chose to celebrate with us and booked so far in advance.

Unfortunately, because the event is fully committed and we have strict capacity limits for our dining space, we are unable to fit any additional guests for the Saturday session. I know this is not the news you were hoping for, and I sincerely apologize that we can't make an exception in this instance.

We want to make sure your sister and brother-in-law are taken care of regarding their original booking - please let us know if there is anything else we can assist with regarding their refund or future credits.

Warm regards,

Sam

Customer Support

On Tue, May 12, 2026 at 3:08 PM Niaerra Milton <niaerra@gmail.com> wrote:

Good evening, Sam

 I wanted to be in contact because sadly one of my family members Sent an email about Fork and film over booking for Saturday the 16th. This is a major inconvenience due to us coming into town for this event and we bought it way ahead of time. We wanted to know if there was anything that can be worked out beforehand for my sister and brother-in-law. 

On Fri, Feb 27, 2026 at 10:22 PM Niaerra Milton <niaerra@gmail.com> wrote:

Thank you for getting back to me they was able to get the 2 hour sale today thank you.

On Fri, Feb 27, 2026 at 4:42 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Nia’Erra,

Good morning! Thank you so much for such a beautiful and thoughtful message. It sounds like you are planning the absolute perfect birthday surprise - Ratatouille truly is the ultimate celebration of food, family, and 'anyone can cook!' We are so touched that you chose Fork n’ Film for such a special milestone.

While I would love to be able to grant your request, we unfortunately do not have any additional BOGO codes available at this time, as those specific offers are very limited to ensure the best experience for all our guests.

However, please don't lose heart! We do offer various discounts and special promotions quite often. I recommend keeping a very close eye on our social media pages, as a new opportunity could pop up at any moment that might help your remaining family members join the table.

We are beyond excited to host you and your family on May 16th and to help make this surprise unforgettable for your boyfriend!

Warm regards,
Sam 

Customer Support

On Fri, Feb 27, 2026 at 7:52 AM Niaerra Milton <niaerra@gmail.com> wrote:

Good morning Sam ,

I hope this message finds you well! I am reaching out with a request regarding the upcoming Ratatouille screening on May 16th at 6:30 PM in New York City.

10 of my other family members have already purchased tickets for this event as part of a very special occasion I am surprising my boyfriend for his birthday, and I cannot think of a more magical and fitting experience than Ratatouille at Fork n' Film to celebrate him.

Since purchasing our tickets, a few of my family members based in New York City have expressed how much they would love to be a part of this moment and share in the experience with us. What started as an intimate surprise has blossomed into something we'd truly love to celebrate as a family event and honestly, nothing captures the spirit of family, food, and love quite like Ratatouille does.

I completely understand and deeply respect that this is an limited sale with only 50 codes, and I am in no way asking you to compromise the quality or atmosphere you so carefully curate for your guests. With that said, I wanted to reach out personally and ask if there is any possibility of accommodating an additional BOGO ticket for our group even just one or two more seats so our family members can join us.

This evening means so much to me, and the thought of having the people I love most gathered together to witness this surprise for my boyfriend surrounded by incredible food, film, and atmosphere would make it truly unforgettable.

I appreciate your time and consideration more than words can express. Whatever your decision, please know that I have nothing but admiration for the experience you've created, and I am beyond excited for May 16th regardless.

Thank you so much for reading this, and for everything Fork n' Film does to make memories like these possible. 🍷🍽️🐀

Warm regards,

Nia'Erra Milton

On Thu, Feb 12, 2026 at 8:53 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Niaerra,

Good evening! I am so glad you reached out, and I would be more than happy to help you coordinate your plans with your flight schedule.

I have successfully transferred your reservation, so you are all set for the Ratatouille showing in NYC on May 16th at 6:30PM. I want to make sure your trip to the city is as smooth and magical as possible, and I am so glad we could get this swapped for you right away!

I also want to let you know that I have made a special note on your new reservation regarding the nut allergy you mentioned. Your safety and comfort are very important to us, and our team will be ready to ensure your meal is prepared with that in mind.

I have attached your new tickets below for your records.

We are so excited to host you! Please let me know if there is anything else at all I can assist you with before your visit.

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 12:17 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Niaerra Milton <niaerra@gmail.com>
Date: Thu, Feb 12, 2026 at 11:25 AM
Subject: date swap
To: <info@forknfilm.com>

Good evening my name is Niaerra I have just purchased a ticket in NYC for 5/15/26 that was a mistake my flight is not till the next day can I please swap for 5/16/26 for the showing of ratatouille. order number 2zz5-0l6g-c7k

Good morning Sam Thank you for getting back to me I wanted to be in contact about when we can expect the refund

On Wed, May 13, 2026 at 3:03 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Niaerra,

Thank you for reaching out to us. I am so incredibly sorry for the frustration and inconvenience this has caused you and your family, especially knowing that you are traveling into town specifically for this experience. We truly value that you chose to celebrate with us and booked so far in advance.

Unfortunately, because the event is fully committed and we have strict capacity limits for our dining space, we are unable to fit any additional guests for the Saturday session. I know this is not the news you were hoping for, and I sincerely apologize that we can't make an exception in this instance.

We want to make sure your sister and brother-in-law are taken care of regarding their original booking - please let us know if there is anything else we can assist with regarding their refund or future credits.

Warm regards,

Sam

Customer Support

On Tue, May 12, 2026 at 3:08 PM Niaerra Milton <niaerra@gmail.com> wrote:

Good evening, Sam

 I wanted to be in contact because sadly one of my family members Sent an email about Fork and film over booking for Saturday the 16th. This is a major inconvenience due to us coming into town for this event and we bought it way ahead of time. We wanted to know if there was anything that can be worked out beforehand for my sister and brother-in-law. 

On Fri, Feb 27, 2026 at 10:22 PM Niaerra Milton <niaerra@gmail.com> wrote:

Thank you for getting back to me they was able to get the 2 hour sale today thank you.

On Fri, Feb 27, 2026 at 4:42 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Nia’Erra,

Good morning! Thank you so much for such a beautiful and thoughtful message. It sounds like you are planning the absolute perfect birthday surprise - Ratatouille truly is the ultimate celebration of food, family, and 'anyone can cook!' We are so touched that you chose Fork n’ Film for such a special milestone.

While I would love to be able to grant your request, we unfortunately do not have any additional BOGO codes available at this time, as those specific offers are very limited to ensure the best experience for all our guests.

However, please don't lose heart! We do offer various discounts and special promotions quite often. I recommend keeping a very close eye on our social media pages, as a new opportunity could pop up at any moment that might help your remaining family members join the table.

We are beyond excited to host you and your family on May 16th and to help make this surprise unforgettable for your boyfriend!

Warm regards,
Sam 

Customer Support

On Fri, Feb 27, 2026 at 7:52 AM Niaerra Milton <niaerra@gmail.com> wrote:

Good morning Sam ,

I hope this message finds you well! I am reaching out with a request regarding the upcoming Ratatouille screening on May 16th at 6:30 PM in New York City.

10 of my other family members have already purchased tickets for this event as part of a very special occasion I am surprising my boyfriend for his birthday, and I cannot think of a more magical and fitting experience than Ratatouille at Fork n' Film to celebrate him.

Since purchasing our tickets, a few of my family members based in New York City have expressed how much they would love to be a part of this moment and share in the experience with us. What started as an intimate surprise has blossomed into something we'd truly love to celebrate as a family event and honestly, nothing captures the spirit of family, food, and love quite like Ratatouille does.

I completely understand and deeply respect that this is an limited sale with only 50 codes, and I am in no way asking you to compromise the quality or atmosphere you so carefully curate for your guests. With that said, I wanted to reach out personally and ask if there is any possibility of accommodating an additional BOGO ticket for our group even just one or two more seats so our family members can join us.

This evening means so much to me, and the thought of having the people I love most gathered together to witness this surprise for my boyfriend surrounded by incredible food, film, and atmosphere would make it truly unforgettable.

I appreciate your time and consideration more than words can express. Whatever your decision, please know that I have nothing but admiration for the experience you've created, and I am beyond excited for May 16th regardless.

Thank you so much for reading this, and for everything Fork n' Film does to make memories like these possible. 🍷🍽️🐀

Warm regards,

Nia'Erra Milton

On Thu, Feb 12, 2026 at 8:53 PM Fork Film <newyork@forknfilm.com> wrote:

Hi Niaerra,

Good evening! I am so glad you reached out, and I would be more than happy to help you coordinate your plans with your flight schedule.

I have successfully transferred your reservation, so you are all set for the Ratatouille showing in NYC on May 16th at 6:30PM. I want to make sure your trip to the city is as smooth and magical as possible, and I am so glad we could get this swapped for you right away!

I also want to let you know that I have made a special note on your new reservation regarding the nut allergy you mentioned. Your safety and comfort are very important to us, and our team will be ready to ensure your meal is prepared with that in mind.

I have attached your new tickets below for your records.

We are so excited to host you! Please let me know if there is anything else at all I can assist you with before your visit.

Warm regards,

Sam

Customer Support

On Thu, Feb 12, 2026 at 12:17 PM Fork n' Film <info@forknfilm.com> wrote:

---------- Forwarded message ---------
From: Niaerra Milton <niaerra@gmail.com>
Date: Thu, Feb 12, 2026 at 11:25 AM
Subject: date swap
To: <info@forknfilm.com>

Good evening my name is Niaerra I have just purchased a ticket in NYC for 5/15/26 that was a mistake my flight is not till the next day can I please swap for 5/16/26 for the showing of ratatouille. order number 2zz5-0l6g-c7k