Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Gasheria Moore · sheria.moore@yahoo.com · landed in arizona@forknfilm.com
Attached order
- sheria.moore@yahoo.comto "Fork n' Film Scottsdale" <tempe@forknfilm.com>Inbound2/13/2026, 1:11:16 AM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hi! I wanted to reach out because I received a text AND an email that my show for tomorrow got canceled. The only option available was to switch the show to another date/movie however lady & the tramp was a special occasion for Valentine’s Day…. So I actually would prefer a refund. How can I do that?
My email & phone number are
Sheria.moore@yahoo.com
On Tuesday, February 10, 2026 at 12:40:12 PM MST, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
- tempe@forknfilm.comto Sheria Moore <sheria.moore@yahoo.com>Reply (operator)2/13/2026, 6:17:16 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello Sheria!Thanks for getting back to us! We are truly sorry for this last-minute cancellation - we understand how disappointing this is, given it was for Valentine's Day. I completely understand that you prefer a refund at this time, and we are more than happy to accommodate.Your order has been flagged for a full refund of $204.98. If you change your mind before the refund is processed, we would be more than happy to reschedule you with a complimentary VIP upgrade!Have a great day!Warm regards,SierraOn Thu, Feb 12, 2026 at 6:13 PM Sheria Moore <sheria.moore@yahoo.com> wrote:Hi! I wanted to reach out because I received a text AND an email that my show for tomorrow got canceled. The only option available was to switch the show to another date/movie however lady & the tramp was a special occasion for Valentine’s Day…. So I actually would prefer a refund. How can I do that?
My email & phone number are
On Tuesday, February 10, 2026 at 12:40:12 PM MST, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
DeliveredOpenedClicked - sheria.moore@yahoo.comto Fork Film <tempe@forknfilm.com>Inbound2/25/2026, 3:50:58 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hey hey!Just wanted to follow up to ensure The refund was processed ? I still haven’t gotten it back in my account.Looking forward to hearing back. :)On Friday, February 13, 2026 at 11:17:28 AM MST, Fork Film <tempe@forknfilm.com> wrote:Hello Sheria!Thanks for getting back to us! We are truly sorry for this last-minute cancellation - we understand how disappointing this is, given it was for Valentine's Day. I completely understand that you prefer a refund at this time, and we are more than happy to accommodate.Your order has been flagged for a full refund of $204.98. If you change your mind before the refund is processed, we would be more than happy to reschedule you with a complimentary VIP upgrade!Have a great day!Warm regards,SierraOn Thu, Feb 12, 2026 at 6:13 PM Sheria Moore <sheria.moore@yahoo.com> wrote:Hi! I wanted to reach out because I received a text AND an email that my show for tomorrow got canceled. The only option available was to switch the show to another date/movie however lady & the tramp was a special occasion for Valentine’s Day…. So I actually would prefer a refund. How can I do that?
My email & phone number are
On Tuesday, February 10, 2026 at 12:40:12 PM MST, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
- tempe@forknfilm.comto Sheria Moore <sheria.moore@yahoo.com>Reply (operator)3/2/2026, 9:13:24 PM
Re: Please Reply: Scottsdale Fork n' Film Reservation - Important Announcement (Second Attempt)
Hello Sheria,
Thank you for your continued patience. We understand the wait has been longer than expected, and we’re truly sorry for the delay.
We are still processing refunds, and yours remains a priority. Once it’s complete, we’ll send your refund receipt right away. We hope to resolve this soon.
We appreciate your understanding and kindness as we work through this process.
Warmly,
The Fork n’ Film TeamOn Wed, Feb 25, 2026 at 7:51 AM Sheria Moore <sheria.moore@yahoo.com> wrote:Hey hey!Just wanted to follow up to ensure The refund was processed ? I still haven’t gotten it back in my account.Looking forward to hearing back. :)On Friday, February 13, 2026 at 11:17:28 AM MST, Fork Film <tempe@forknfilm.com> wrote:Hello Sheria!Thanks for getting back to us! We are truly sorry for this last-minute cancellation - we understand how disappointing this is, given it was for Valentine's Day. I completely understand that you prefer a refund at this time, and we are more than happy to accommodate.Your order has been flagged for a full refund of $204.98. If you change your mind before the refund is processed, we would be more than happy to reschedule you with a complimentary VIP upgrade!Have a great day!Warm regards,SierraOn Thu, Feb 12, 2026 at 6:13 PM Sheria Moore <sheria.moore@yahoo.com> wrote:Hi! I wanted to reach out because I received a text AND an email that my show for tomorrow got canceled. The only option available was to switch the show to another date/movie however lady & the tramp was a special occasion for Valentine’s Day…. So I actually would prefer a refund. How can I do that?
My email & phone number are
On Tuesday, February 10, 2026 at 12:40:12 PM MST, Fork n' Film Scottsdale <tempe@forknfilm.com> wrote:Can't see this message? View in browserImportant Announcement
Dear Fork n’ Film Guests,
We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Lady and the Tramp this weekend.
Due to unforeseen circumstances the shows February 13th & February 14th have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.
We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll take care of the rest.
Please note that tickets tend to sell quickly, so we recommend reaching out at your earliest convenience to secure your preferred showtime.
Ratatouille
March 20, 6:30PM
March 21 & 22, 1:30 & 6:30PM
March 28, 1:30PM
May 15 & 16, 6:30PM
The Little Mermaid
April 3 & 4, 6:30PM
Alice in Wonderland
April 17 & 18, 6:30PM
Coco
May 1, 6:30PM
May 2, 6:30PM
Cloudy with a Chance of Meatballs
May 8, 6:30PM
May 9, 6:30PM
Lilo & Stitch
May 22, 6:30PM
May 23, 6:30PM
If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.
Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.
We look forward to hearing from you soon.
With gratitude,
The Fork n’ Film Team
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