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Missing Confirmation Email

Daniel Limanov · daniellimanov@gmail.com · landed in newyork@forknfilm.com

2 messages
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2ZGJ-PBXC-6NK·$307.48·fulfilledWix (refund manually in Wix)·Lady and the Tramp· New York· 2026-02-14
  • daniellimanov@gmail.comto info@forknfilm.com, newyork@forknfilm.comInbound
    2/13/2026, 9:40:23 PM

    Missing Confirmation Email

    Hello,
    This is our third time emailing. We are missing the confirmation email for our Fork n Film event on 2/14/25 at 6:30 pm for Lady and the Tramp. We have confirmation of payment through our Venmo account and have also received the location email as well as the email detailing important reminders about the event. I read online that the confirmation email is what serves as a ticket, which is why I am worried. 
    Please advise us on what we should do to tackle this as we do not want to be turned away at the door after paying for the event. 
    If we could receive another confirmation email that could serve as a ticket that would be great. 

    Thank you, 
    Isabella Pinsker 
  • newyork@forknfilm.comto Fire Daniel <daniellimanov@gmail.com>Reply (operator)
    2/16/2026, 5:46:21 PM

    Re: Missing Confirmation Email

    Hi Isabella,

    I want to start by offering my sincerest apologies for the delay in our response and for any worry this caused you leading up to your evening with us. I can only imagine how stressful it feels to have your payment and location details ready but be missing that final piece of the puzzle!

    I have personally looked into your reservation, and I am so happy to see that everything worked out and you were successfully checked in for Lady and the Tramp on February 14th. It truly warms our hearts to know you were able to join us for such a special Valentine's weekend screening.

    Thank you so much for your incredible patience and for reaching out to us multiple times. Your support means the world to our small team, and we are so grateful you chose to spend your evening with us!

    Warm regards,
    Sam
    Customer Support

    On Fri, Feb 13, 2026 at 3:40 PM Fire Daniel <daniellimanov@gmail.com> wrote:
    Hello,
    This is our third time emailing. We are missing the confirmation email for our Fork n Film event on 2/14/25 at 6:30 pm for Lady and the Tramp. We have confirmation of payment through our Venmo account and have also received the location email as well as the email detailing important reminders about the event. I read online that the confirmation email is what serves as a ticket, which is why I am worried. 
    Please advise us on what we should do to tackle this as we do not want to be turned away at the door after paying for the event. 
    If we could receive another confirmation email that could serve as a ticket that would be great. 

    Thank you, 
    Isabella Pinsker 
    DeliveredOpenedClicked

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