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Re: Please reply: Fork n' Film Reservation - Important Announcement

adaijah simpson · adaijah.simpson@yahoo.com · landed in arizona@forknfilm.com

4 messages
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2ZHG-GRJ1-N61·$102.49·fulfilledWix (refund manually in Wix)·Princess and the Frog· Scottsdale· 2026-02-21
  • adaijah.simpson@yahoo.comto "Fork n' Film Tempe" <tempe@forknfilm.com>Inbound
    2/17/2026, 3:28:16 AM

    Re: Please reply: Fork n' Film Reservation - Important Announcement

     I’m honestly very frustrated about this cancellation. I’ve spent months arranging flights, childcare, and hotel accommodations specifically so I could attend the event. I understand things happen, but this has caused significant inconvenience and expense on my end. I am not interested in coming to Arizona to attend another event what other options do I have?



    On Monday, February 16, 2026, 9:49 PM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser
    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • tempe@forknfilm.comto Adaijah Simpson <adaijah.simpson@yahoo.com>Reply (operator)
    2/18/2026, 3:30:49 AM

    Re: Please reply: Fork n' Film Reservation - Important Announcement

    Dear Adaijah,

    Thank you so much for your message, and we completely understand your frustration. We are truly sorry for the cancellation and for the inconvenience and expense this caused, especially knowing you spent months coordinating flights, childcare, and hotel accommodations specifically for this experience. We understand this wasn’t a small change, and we sincerely apologize.

    We also completely understand that you are not interested in traveling to Arizona for another event.

    At this time, we are happy to offer the following options:
    • Transfer your ticket to any Fork n’ Film location - We can reschedule your reservation to a show in another city at no additional cost. If you let us know which location you’d like to attend, we are happy to send a list of available showtimes.
    • Save your ticket as a credit for a future event (no expiration) - We'll issue a credit that does not expire, so you can use it toward a future Fork n’ Film event at any of our locations whenever you’re ready.
    • Receive a full refund - If you prefer, we can issue a full refund back to your original method of payment.
    Please let us know which option you would like to move forward with, and we will take care of the rest. If you have any questions, please don't hesitate to ask, we're happy to help.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 7:28 PM Adaijah Simpson <adaijah.simpson@yahoo.com> wrote:
     I’m honestly very frustrated about this cancellation. I’ve spent months arranging flights, childcare, and hotel accommodations specifically so I could attend the event. I understand things happen, but this has caused significant inconvenience and expense on my end. I am not interested in coming to Arizona to attend another event what other options do I have?



    On Monday, February 16, 2026, 9:49 PM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked
  • adaijah.simpson@yahoo.comto Fork Film <tempe@forknfilm.com>Inbound
    2/19/2026, 2:43:07 AM

    Re: Please reply: Fork n' Film Reservation - Important Announcement

    A full refund please. Thank you.



    On Tuesday, February 17, 2026, 10:31 PM, Fork Film <tempe@forknfilm.com> wrote:

    Dear Adaijah,

    Thank you so much for your message, and we completely understand your frustration. We are truly sorry for the cancellation and for the inconvenience and expense this caused, especially knowing you spent months coordinating flights, childcare, and hotel accommodations specifically for this experience. We understand this wasn’t a small change, and we sincerely apologize.

    We also completely understand that you are not interested in traveling to Arizona for another event.

    At this time, we are happy to offer the following options:
    • Transfer your ticket to any Fork n’ Film location - We can reschedule your reservation to a show in another city at no additional cost. If you let us know which location you’d like to attend, we are happy to send a list of available showtimes.
    • Save your ticket as a credit for a future event (no expiration) - We'll issue a credit that does not expire, so you can use it toward a future Fork n’ Film event at any of our locations whenever you’re ready.
    • Receive a full refund - If you prefer, we can issue a full refund back to your original method of payment.
    Please let us know which option you would like to move forward with, and we will take care of the rest. If you have any questions, please don't hesitate to ask, we're happy to help.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 7:28 PM Adaijah Simpson <adaijah.simpson@yahoo.com> wrote:
     I’m honestly very frustrated about this cancellation. I’ve spent months arranging flights, childcare, and hotel accommodations specifically so I could attend the event. I understand things happen, but this has caused significant inconvenience and expense on my end. I am not interested in coming to Arizona to attend another event what other options do I have?



    On Monday, February 16, 2026, 9:49 PM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • tempe@forknfilm.comto Adaijah Simpson <adaijah.simpson@yahoo.com>Reply (operator)
    2/19/2026, 10:32:21 PM

    Re: Please reply: Fork n' Film Reservation - Important Announcement

    Hello Adaijah,

    Thank you for your reply. We will proceed with a refund as you've requested. Once we process the refund we'll send you a copy of your receipt. We hope to host you at Fork n' Film in the future.

    Have a great day.

    Warm regards,
    Esperanza

    On Wed, Feb 18, 2026 at 6:43 PM Adaijah Simpson <adaijah.simpson@yahoo.com> wrote:
    A full refund please. Thank you.



    On Tuesday, February 17, 2026, 10:31 PM, Fork Film <tempe@forknfilm.com> wrote:

    Dear Adaijah,

    Thank you so much for your message, and we completely understand your frustration. We are truly sorry for the cancellation and for the inconvenience and expense this caused, especially knowing you spent months coordinating flights, childcare, and hotel accommodations specifically for this experience. We understand this wasn’t a small change, and we sincerely apologize.

    We also completely understand that you are not interested in traveling to Arizona for another event.

    At this time, we are happy to offer the following options:
    • Transfer your ticket to any Fork n’ Film location - We can reschedule your reservation to a show in another city at no additional cost. If you let us know which location you’d like to attend, we are happy to send a list of available showtimes.
    • Save your ticket as a credit for a future event (no expiration) - We'll issue a credit that does not expire, so you can use it toward a future Fork n’ Film event at any of our locations whenever you’re ready.
    • Receive a full refund - If you prefer, we can issue a full refund back to your original method of payment.
    Please let us know which option you would like to move forward with, and we will take care of the rest. If you have any questions, please don't hesitate to ask, we're happy to help.

    Warmly,
    Esperanza

    On Mon, Feb 16, 2026 at 7:28 PM Adaijah Simpson <adaijah.simpson@yahoo.com> wrote:
     I’m honestly very frustrated about this cancellation. I’ve spent months arranging flights, childcare, and hotel accommodations specifically so I could attend the event. I understand things happen, but this has caused significant inconvenience and expense on my end. I am not interested in coming to Arizona to attend another event what other options do I have?



    On Monday, February 16, 2026, 9:49 PM, Fork n' Film Tempe <tempe@forknfilm.com> wrote:

    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’d be happy to transfer your reservation to one of the show options below. Please let us know which date works best for you, and we’ll follow up with you.

     

    • Ratatouille

      • March 20, 6:30PM

      • March 21 & 22, 1:30 & 6:30PM

      • March 28, 1:30PM

      • May 15 & 16, 6:30PM

    • The Little Mermaid

      • April 3 & 4, 6:30PM

    • Alice in Wonderland

      • April 17 & 18, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

     

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked

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