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Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

sergio.placencia1988@gmail.com · landed in sanfrancisco@forknfilm.com

11 messages
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  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    4/7/2026, 3:26:28 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sanfrancisco@forknfilm.comto Sergio J Placencia <sergio.placencia1988@gmail.com>Reply (operator)
    4/8/2026, 6:26:47 PM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Event Postponed

    Dear Fork n' Film guests,

     

    We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.

     

    We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.

     

    To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:

     

    • A complimentary welcome cocktail when you arrive

    • Preferred seating

    • A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)

       

    How to Reschedule

    1. Click the private reschedule page below

     

    2. Choose a new date & movie

    • We have an amazing selection of fun films and menus! Pick whichever show works best for you.

     

    3. Add your tickets to your cart

     

    4. Enter your unique discount code at checkout

    • Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH)

    • Your code will apply to the exact number of tickets under your original reservation.

       

    Important Tips

    • The code works one time only

    • Check your original receipt to confirm which name was used at purchase

    • If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)

     

    Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.

     

    Warmly,
    The Fork n’ Film Team 🍿🥂

     

     

    Prefer a Refund?

    If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.

     

    Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.


    On Mon, Apr 6, 2026 at 10:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
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  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    4/9/2026, 4:18:19 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    4/11/2026, 4:51:02 PM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    4/15/2026, 12:49:21 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sanfrancisco@forknfilm.comto Sergio J Placencia <sergio.placencia1988@gmail.com>Reply (operator)
    4/17/2026, 11:57:17 PM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    4/18/2026, 12:16:46 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    Thank you for the update and for personally overseeing the refund process. I appreciate you getting back to me and look forward to receiving confirmation once the transaction is finalized.


    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 4:57 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    5/4/2026, 2:51:41 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sam,

    I am following up on the status of my refund. It has been a few weeks since your last email on April 17th, and I have not yet received confirmation that the transaction has been finalized.

    Could you please provide an update on when I can expect to see the funds?

    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 5:16 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for the update and for personally overseeing the refund process. I appreciate you getting back to me and look forward to receiving confirmation once the transaction is finalized.


    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 4:57 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sanfrancisco@forknfilm.comto Sergio J Placencia <sergio.placencia1988@gmail.com>Reply (operator)
    5/14/2026, 5:39:01 PM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Hi Sergio,

    Thank you so much for following up, and please accept my sincerest apologies for the delay in getting back to you. I know how important this is, and I appreciate you hanging in there with us!

    We are a very small team working behind the scenes to manually process each of these refunds for the canceled San Francisco event. Because we’re handling them one by one to ensure everything is accurate, it’s taking us a bit longer than we’d like. We truly appreciate your patience and grace as we work through the list.

    I’m personally looking into your request now and will make sure it’s moving forward. I'll be sure to send over a confirmation as soon as it's processed!

    Warm regards,
    Sam
    Customer Support

    On Sun, May 3, 2026 at 9:51 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the status of my refund. It has been a few weeks since your last email on April 17th, and I have not yet received confirmation that the transaction has been finalized.

    Could you please provide an update on when I can expect to see the funds?

    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 5:16 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for the update and for personally overseeing the refund process. I appreciate you getting back to me and look forward to receiving confirmation once the transaction is finalized.


    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 4:57 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    5/14/2026, 5:46:47 PM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    No problem, thank you for the update.

    On Thu, May 14, 2026 at 10:39 AM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you so much for following up, and please accept my sincerest apologies for the delay in getting back to you. I know how important this is, and I appreciate you hanging in there with us!

    We are a very small team working behind the scenes to manually process each of these refunds for the canceled San Francisco event. Because we’re handling them one by one to ensure everything is accurate, it’s taking us a bit longer than we’d like. We truly appreciate your patience and grace as we work through the list.

    I’m personally looking into your request now and will make sure it’s moving forward. I'll be sure to send over a confirmation as soon as it's processed!


    Warm regards,
    Sam
    Customer Support

    On Sun, May 3, 2026 at 9:51 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the status of my refund. It has been a few weeks since your last email on April 17th, and I have not yet received confirmation that the transaction has been finalized.

    Could you please provide an update on when I can expect to see the funds?

    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 5:16 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for the update and for personally overseeing the refund process. I appreciate you getting back to me and look forward to receiving confirmation once the transaction is finalized.


    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 4:57 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • sergio.placencia1988@gmail.comto Fork Film <sanfrancisco@forknfilm.com>Inbound
    6/9/2026, 12:13:27 AM

    Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

    Dear Sam,

    I am following up once again regarding the refund for my tickets.

    It has now been three months since my original request, and I have yet to receive the funds or a confirmation that the transaction has been completed. While I understand that you are a small team, this delay is significant.

    Could you please provide an immediate update on the status of my refund and an exact timeline for when I can expect the process to be resolved?

    I look forward to your prompt response.

    Best regards,

    Sergio J Placencia

    On Thu, May 14, 2026 at 10:46 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    No problem, thank you for the update.

    On Thu, May 14, 2026 at 10:39 AM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you so much for following up, and please accept my sincerest apologies for the delay in getting back to you. I know how important this is, and I appreciate you hanging in there with us!

    We are a very small team working behind the scenes to manually process each of these refunds for the canceled San Francisco event. Because we’re handling them one by one to ensure everything is accurate, it’s taking us a bit longer than we’d like. We truly appreciate your patience and grace as we work through the list.

    I’m personally looking into your request now and will make sure it’s moving forward. I'll be sure to send over a confirmation as soon as it's processed!


    Warm regards,
    Sam
    Customer Support

    On Sun, May 3, 2026 at 9:51 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the status of my refund. It has been a few weeks since your last email on April 17th, and I have not yet received confirmation that the transaction has been finalized.

    Could you please provide an update on when I can expect to see the funds?

    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 5:16 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for the update and for personally overseeing the refund process. I appreciate you getting back to me and look forward to receiving confirmation once the transaction is finalized.


    Best regards,

    Sergio J Placencia

    On Fri, Apr 17, 2026 at 4:57 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio,

    Thank you for following up, and please accept my sincere apologies for the delay in getting back to you. I completely understand that after two postponements, you would prefer a refund rather than rescheduling, and I am sorry for the added wait.

    I will go ahead and start the refund process for you right now. As a small team, we handle these requests manually to ensure accuracy, so I will be personally monitoring this to keep it moving forward.

    I will follow up with you as soon as the transaction is finalized on our end. Thank you again for your patience and for being so understanding!

    Warm regards,
    Sam
    Customer Support

    On Tue, Apr 14, 2026 at 7:49 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up again regarding my request for a full refund for my tickets. As mentioned in my previous emails on April 9th and April 11th, I would like to proceed with a refund rather than rescheduling since the event has been postponed twice.

    Could you please confirm that this request is being processed and provide an estimated timeline for when I can expect to see the funds?

    I look forward to your response.

    Best regards,

    Sergio J Placencia

    On Sat, Apr 11, 2026 at 9:51 AM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on my previous email regarding the refund for my tickets. Since the event has been postponed twice, I would like to confirm that my request for a full refund is being processed.

    Could you please provide an update on the status of this refund?

    Best regards,

    Sergio J Placencia


    On Wed, Apr 8, 2026 at 9:18 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Since this event has now been postponed twice, I would like to request a full refund for my tickets rather than rescheduling again.

    Please let me know once the refund has been processed.

    Best regards,

    Sergio J Placencia

    On Mon, Apr 6, 2026 at 8:26 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    I am following up on the location for the upcoming showing of The Princess and the Frog on April 11th at 6:30 PM.

    I have not yet received an email with the address or venue details for this showing. Could you please provide the location information at your earliest convenience?


    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:52 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hi Sam,

    Thank you for successfully rescheduling our tickets for The Princess and the Frog on April 11th at 6:30 PM. I appreciate you placing them both under my name so we can sit together.

    We look forward to the show.

    Best regards,

    Sergio J Placencia

    On Tue, Feb 17, 2026 at 3:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:
    Hi Sergio and Miguel!

    I have successfully rescheduled your tickets for Princess and the Frog on April 11th at 6:30PM. Both tickets were placed under Sergio's name to ensure that you are seated next to each other.

    Thank you so much for your flexibility and willingness to reschedule. We'll see you at the show!

    Warm regards,
    Sam
    Customer Support

    On Mon, Feb 16, 2026 at 10:01 PM Sergio J Placencia <sergio.placencia1988@gmail.com> wrote:
    Hello,

    I would like to reschedule for April 11th at 6:30 pm. Thank you. 

    On Mon, Feb 16, 2026 at 7:40 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:
    Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend. Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Announcement

    Dear Fork n’ Film Guests,

     

    We hope this message finds you well. We’re reaching out with an important update regarding your reservation for The Princess and the Frog this weekend.

     

    Due to unforeseen circumstances the shows February 20th & February 21st have been cancelled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.

     

    We’re excited to offer you a new showtime below so you can still enjoy The Princess and the Frog.

     

    • April 10, 6:30PM

    • April 11, 1:30PM & 6:30PM

    • April 12, 1:30PM & 6:30PM

     

    At your earliest convenience, please let us know which option you prefer, and we’ll follow up with you.

     

    We’d also be happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.

     

    • Ratatouille

      • May 15, 6:30PM

      • May 16, 6:30PM

    • Coco

      • May 1, 6:30PM

      • May 2, 6:30PM

    • Cloudy with a Chance of Meatballs

      • May 8, 6:30PM

      • May 9, 6:30PM

    • Lilo & Stitch

      • May 22, 6:30PM

      • May 23, 6:30PM

         

    If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll take care of the rest.

     

    Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.

     

    We look forward to hearing from you soon.

     

    With gratitude,

    The Fork n’ Film Team

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.

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