Re: Please Reply: Fork n' Film San Francisco Reservation - Important Announcement

Hi Nick,

Thank you for the update. I completely understand, and we are getting that refund processed for you now.

We’re so glad to hear that you’d still like to join us for a show in the future! We look forward to welcoming you back then and making sure you have a fantastic experience.

I will touch base as soon as I have a finalized refund receipt for you!

Warm regards,

Sam

Customer Support

On Tue, Mar 3, 2026 at 10:02 AM Nick Baker <bakerwane@gmail.com> wrote:

Thanks for processing the refund as soon as you're able. We'd still like to catch a future show, but for now I'll just take the money back. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Wed, Feb 25, 2026, 4:13 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Nick,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, Feb 24, 2026 at 9:49 AM Nick Baker <bakerwane@gmail.com> wrote:

This is the second time my reservation for the same film has been cancelled. 

I'd like a full refund for all four tickets, really I didn't expect this to happen again. 

Honestly disappointed

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Tue, Feb 24, 2026, 9:43 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend. Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be d‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend.   Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d are happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.   The Princess and the Frog April 10, 6:30PM April 11, 1:30PM April 12, 1:30PM & 6:30PM Coco May 2, 1:30PM & 6:30PM May 3, 1:30PM & 6:30PM Cloudy with a Chance of Meatballs May 9, 6:30PM Ratatouille May 16, 6:30PM Lilo & Stitch May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll follow up with you.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello, just wanted to check in on the status of this refund. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Tue, Mar 3, 2026, 5:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Nick,

Thank you for the update. I completely understand, and we are getting that refund processed for you now.

We’re so glad to hear that you’d still like to join us for a show in the future! We look forward to welcoming you back then and making sure you have a fantastic experience.

I will touch base as soon as I have a finalized refund receipt for you!

Warm regards,

Sam

Customer Support

On Tue, Mar 3, 2026 at 10:02 AM Nick Baker <bakerwane@gmail.com> wrote:

Thanks for processing the refund as soon as you're able. We'd still like to catch a future show, but for now I'll just take the money back. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Wed, Feb 25, 2026, 4:13 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Nick,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, Feb 24, 2026 at 9:49 AM Nick Baker <bakerwane@gmail.com> wrote:

This is the second time my reservation for the same film has been cancelled. 

I'd like a full refund for all four tickets, really I didn't expect this to happen again. 

Honestly disappointed

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Tue, Feb 24, 2026, 9:43 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend. Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be d‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend.   Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d are happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.   The Princess and the Frog April 10, 6:30PM April 11, 1:30PM April 12, 1:30PM & 6:30PM Coco May 2, 1:30PM & 6:30PM May 3, 1:30PM & 6:30PM Cloudy with a Chance of Meatballs May 9, 6:30PM Ratatouille May 16, 6:30PM Lilo & Stitch May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll follow up with you.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Nick,

Thank you for following up, and I truly appreciate your continued patience.

I sincerely apologize for the delay you've experienced; 10 weeks is certainly longer than we aim for, and I understand your desire to get this resolved quickly. I am looking into the status of your refund right now to ensure everything is moving forward as it should.

I will get back to you as soon as I have a concrete update. Thank you again for bearing with us.

Warm regards,

Sam

Customer Support

On Fri, May 1, 2026 at 10:16 AM Nick Baker <bakerwane@gmail.com> wrote:

Hello again,

I'd like to get this resolved as soon as possible, it has been about 10 weeks since I've requested the refund. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Sat, Apr 25, 2026, 7:19 PM Nick Baker <bakerwane@gmail.com> wrote:

Hello, just wanted to check in on the status of this refund. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Tue, Mar 3, 2026, 5:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Nick,

Thank you for the update. I completely understand, and we are getting that refund processed for you now.

We’re so glad to hear that you’d still like to join us for a show in the future! We look forward to welcoming you back then and making sure you have a fantastic experience.

I will touch base as soon as I have a finalized refund receipt for you!

Warm regards,

Sam

Customer Support

On Tue, Mar 3, 2026 at 10:02 AM Nick Baker <bakerwane@gmail.com> wrote:

Thanks for processing the refund as soon as you're able. We'd still like to catch a future show, but for now I'll just take the money back. 

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Wed, Feb 25, 2026, 4:13 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Dear Nick,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Tue, Feb 24, 2026 at 9:49 AM Nick Baker <bakerwane@gmail.com> wrote:

This is the second time my reservation for the same film has been cancelled. 

I'd like a full refund for all four tickets, really I didn't expect this to happen again. 

Honestly disappointed

Thanks

Nick Baker

Superintendent

BCC General Contractors and Barnard Construction

On Tue, Feb 24, 2026, 9:43 AM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n’ Film Guests, We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend. Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be d‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Important Announcement Dear Fork n’ Film Guests,   We hope this message finds you well. We’re reaching out with an important update regarding your reservation for Ratatouille this weekend.   Due to unforeseen circumstances the shows on February 27th and February 28th have been canceled. We understand this may be disappointing and we are truly sorry for any inconvenience this causes.   We’d are happy to move your reservation to one of the Fork n’ Film showtimes below. Just let us know which one you prefer, and we’ll take care of the rest.   The Princess and the Frog April 10, 6:30PM April 11, 1:30PM April 12, 1:30PM & 6:30PM Coco May 2, 1:30PM & 6:30PM May 3, 1:30PM & 6:30PM Cloudy with a Chance of Meatballs May 9, 6:30PM Ratatouille May 16, 6:30PM Lilo & Stitch May 23, 6:30PM   If you’d like to save your tickets for a future Fork n’ Film experience, just let us know and we’ll follow up with you.   Once again, we sincerely apologize for the cancellation and truly appreciate your understanding. Please reply to this email at your very earliest convenience.   We look forward to hearing from you soon.   With gratitude, The Fork n’ Film Team

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.