Re: Showing



Dear Alex,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

Customer Support

On Wed, Mar 11, 2026 at 5:18 PM Alex <apatricelli93@gmail.com> wrote:

Hello, we just recieved an email that our showing for this weekend was canceled. This is the second time this has happened. We’d like a refund instead of rescheduling. 

Thanks.

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli



Hi there,

Unfortunately, we do not have an estimated timeframe for when your refund will be processed. We sincerely apologize for the inconvenience. 

Once we have an update, we will let you know. If there is anything we can help you with in the meantime, please let us know.

Warm regards,

Sierra

On Mon, Mar 30, 2026 at 6:19 PM Alex <apatricelli93@gmail.com> wrote:

Thank you. When should we anticipated the refund to be issued?

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli

On Mar 13, 2026, at 1:38 PM, Fork Film <portland@forknfilm.com> wrote:



Dear Alex,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

Customer Support

On Wed, Mar 11, 2026 at 5:18 PM Alex <apatricelli93@gmail.com> wrote:

Hello, we just recieved an email that our showing for this weekend was canceled. This is the second time this has happened. We’d like a refund instead of rescheduling. 

Thanks.

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli



Hello Alex,

Thanks so much for your email and your patience. While I cannot provide an exact date, please know your refund is a priority and we are actively processing refunds. Once complete we'll email you a copy of your refund receipt as soon as it's processed. We appreciate your patience while we resolve this for you.

If you have any additional questions, please let us know, we're happy to help.

Warmest Regards,
Esperanza

On Sat, Apr 11, 2026 at 9:29 AM Alex <apatricelli93@gmail.com> wrote:

These tickets weren’t cheap. I’d like an a date the refund will be issued.

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli

On Apr 2, 2026, at 4:33 PM, Fork Film <portland@forknfilm.com> wrote:



Hi there,

Unfortunately, we do not have an estimated timeframe for when your refund will be processed. We sincerely apologize for the inconvenience. 

Once we have an update, we will let you know. If there is anything we can help you with in the meantime, please let us know.

Warm regards,

Sierra

On Mon, Mar 30, 2026 at 6:19 PM Alex <apatricelli93@gmail.com> wrote:

Thank you. When should we anticipated the refund to be issued?

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli

On Mar 13, 2026, at 1:38 PM, Fork Film <portland@forknfilm.com> wrote:



Dear Alex,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

Customer Support

On Wed, Mar 11, 2026 at 5:18 PM Alex <apatricelli93@gmail.com> wrote:

Hello, we just recieved an email that our showing for this weekend was canceled. This is the second time this has happened. We’d like a refund instead of rescheduling. 

Thanks.

Háw'aa  (Xaad Kíl - Haida: Thank you)

Alex Patricelli

On May 6, 2026, at 9:33 PM, Alex <apatricelli93@gmail.com> wrote: