Re: Question

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Hi Marissa,

I am sorry for the delay in our response.

We are currently managing a high volume of requests, but I am pushing daily to escalate your refund to ensure you receive it as soon as possible. As soon as I have a specific update for you, I will let you know immediately.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 7:20 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

Please give me an update on my refund status!

On Fri, Mar 20, 2026 at 19:26 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

What is the status on my refund??? 

On Tue, Mar 24, 2026 at 12:13 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

I am sorry for the delay in our response.

We are currently managing a high volume of requests, but I am pushing daily to escalate your refund to ensure you receive it as soon as possible. As soon as I have a specific update for you, I will let you know immediately.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 7:20 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

Please give me an update on my refund status!

On Fri, Mar 20, 2026 at 19:26 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Please send me an update on my refund! 

On Wed, Apr 1, 2026 at 17:19 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

What is the status on my refund??? 

On Tue, Mar 24, 2026 at 12:13 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

I am sorry for the delay in our response.

We are currently managing a high volume of requests, but I am pushing daily to escalate your refund to ensure you receive it as soon as possible. As soon as I have a specific update for you, I will let you know immediately.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 7:20 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

Please give me an update on my refund status!

On Fri, Mar 20, 2026 at 19:26 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Hello? Where is my update?

On Thu, Apr 2, 2026 at 16:53 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Please send me an update on my refund! 

On Wed, Apr 1, 2026 at 17:19 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

What is the status on my refund??? 

On Tue, Mar 24, 2026 at 12:13 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

I am sorry for the delay in our response.

We are currently managing a high volume of requests, but I am pushing daily to escalate your refund to ensure you receive it as soon as possible. As soon as I have a specific update for you, I will let you know immediately.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 7:20 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

Please give me an update on my refund status!

On Fri, Mar 20, 2026 at 19:26 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Hello? Where is my update?

On Thu, Apr 2, 2026 at 16:53 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Please send me an update on my refund! 

On Wed, Apr 1, 2026 at 17:19 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

What is the status on my refund??? 

On Tue, Mar 24, 2026 at 12:13 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

I am sorry for the delay in our response.

We are currently managing a high volume of requests, but I am pushing daily to escalate your refund to ensure you receive it as soon as possible. As soon as I have a specific update for you, I will let you know immediately.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 7:20 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

Please give me an update on my refund status!

On Fri, Mar 20, 2026 at 19:26 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Hello,

I would like an update on my refund status.

On Sat, Mar 14, 2026 at 22:28 Marissa Kowalski <marissakowalski13@gmail.com> wrote:

I do not care for your apologies. I only want my money back. Since you are refusing to tell me how long it will take for a refund, please tell me how long it took the last 10 people who requested a refund to get their money back. 

On Sat, Mar 14, 2026 at 14:13 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Dear Marissa,

I want to sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 14, 2026 at 12:52 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Yes, I would like to proceed with the refund. 

On Sat, Mar 14, 2026 at 11:28 Fork Film <portland@forknfilm.com> wrote:

Dear Marissa,

I understand your concern completely, especially given the recent reports you've seen. I sincerely apologize that we cannot give you a firm timeframe right now.

We are processing refunds strictly in the order they were received, and while we are working diligently, the volume is very high. We are prioritizing these as much as possible.

If you would like to proceed with the refund, please confirm so I can ensure your spot in the queue is noted. If you prefer to reschedule, we can offer a complimentary VIP upgrade for a future show.

Warm regards,
Alex

On Fri, Mar 13, 2026 at 3:56 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

Alex,

I would like an answer to my question. I am very concerned with the amount of reviews since last October stating you all are a scam company and will not refund or reschedule shows. So I would like to get a timeframe for a refund before I have to pursue further interventions. 

On Fri, Mar 13, 2026 at 13:35 Fork Film <portland@forknfilm.com> wrote:

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski

Hi Marissa,

Thank you for reaching out regarding your refund. We are currently working through a backlog of requests. We aim to process all refunds as quickly as possible, but we cannot provide a timeframe at this moment.

Would you like a refund or would you prefer to reschedule?

Warm regards,
Alex

On Wed, Mar 11, 2026 at 5:34 PM Marissa Kowalski <marissakowalski13@gmail.com> wrote:

If I request a refund for a cancelled show, how long will it take that refund to process? 

—Marissa Kowalski