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Cancelled Show

Alexandra DeLander · delanderfamily@icloud.com · landed in arizona@forknfilm.com

2 messages
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2ZMG-976K-LZ3·$102.49·fulfilledWix (refund manually in Wix)·Shrek· Scottsdale· 2026-03-14
  • delanderfamily@icloud.comto tempe@forknfilm.comInbound
    3/12/2026, 2:03:41 AM

    Cancelled Show

    Hello,
    
    Please refund my tickets for this weekend. This is the 2nd time your organization has cancelled a showing that I’ve wanted to attend.
    
    -Alexandra 
    Sent from my iPhone
  • tempe@forknfilm.comto Alex DeLander <delanderfamily@icloud.com>Reply (operator)
    3/13/2026, 7:52:16 PM

    Re: Cancelled Show

    Dear Alexandra

    Thank you for reaching out. We sincerely apologize for the cancellations and any inconvenience caused. That is certainly not the experience we want for our guests.

    We will provide a full refund for your tickets. Once processed, we'll email you your refund receipt.

    We appreciate your patience as the funds are returned. Please let me know if you have any other questions.

    We are truly sorry for the cancellation once again and hope to host you in the future for a better experience.

    Warm regards,
    Esperanza

    On Wed, Mar 11, 2026 at 7:03 PM Alex DeLander <delanderfamily@icloud.com> wrote:
    Hello,

    Please refund my tickets for this weekend. This is the 2nd time your organization has cancelled a showing that I’ve wanted to attend.

    -Alexandra
    Sent from my iPhone
    DeliveredOpenedClicked

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