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IMPORTANT: Refund for 4 tickets

Kari Olewnik · klarson2323@gmail.com · landed in arizona@forknfilm.com

2 messages
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2ZVM-M55H-MB5·$0.00·fulfilledWix (refund manually in Wix)·Shrek· Scottsdale· 2026-03-14
  • klarson2323@gmail.comto Fork Film <tempe@forknfilm.com>Inbound
    3/12/2026, 3:48:33 AM

    IMPORTANT: Refund for 4 tickets

    Dear Fork n'Film,

    I am writing to formally request a full refund for my four tickets to "Shrek," originally scheduled for March 14, 2026, at 6:30 PM; original order date (rescheduled date): January 24, 2026

    Due to the event being rescheduled multiple times, we are no longer interested in a new date. Please initiate a refund for the following order:

    - Order Number: 2ZVM-M55H-MB5
    - Ticket Numbers: 
    2ZVM-M55H-MB51P
    2ZVM-M55H-MB51Q
    2ZVM-M55H-MB51R
    2ZVM-M55H-MB51S

    As this is the third time the event has been rescheduled and my previous emails have gone unanswered, I expect a prompt confirmation that the refund process has begun. I understand that processing can take time, but waiting more than a month is not acceptable given these circumstances.

    I look forward to your immediate response.

    Thank you,
    Kari Mason
  • tempe@forknfilm.comto Kari Mason <klarson2323@gmail.com>Reply (operator)
    3/13/2026, 5:24:17 PM

    Re: IMPORTANT: Refund for 4 tickets

    Hello Kari!

    Thank you for reaching out. We sincerely apologize for the delay in responding to your previous emails and for the cancellations. That is certainly not the experience we want for our guests.

    We will provide a full refund for your tickets. Once processed, we'll email you your refund receipt.

    We appreciate your patience as the funds are returned. Please let me know if you have any other questions.

    We are truly sorry for the cancellation once again and hope to host you in the future for a a better experience.

    Warm regards,
    Esperanza

    On Wed, Mar 11, 2026 at 8:48 PM Kari Mason <klarson2323@gmail.com> wrote:
    Dear Fork n'Film,

    I am writing to formally request a full refund for my four tickets to "Shrek," originally scheduled for March 14, 2026, at 6:30 PM; original order date (rescheduled date): January 24, 2026

    Due to the event being rescheduled multiple times, we are no longer interested in a new date. Please initiate a refund for the following order:

    - Order Number: 2ZVM-M55H-MB5
    - Ticket Numbers: 
    2ZVM-M55H-MB51P
    2ZVM-M55H-MB51Q
    2ZVM-M55H-MB51R
    2ZVM-M55H-MB51S

    As this is the third time the event has been rescheduled and my previous emails have gone unanswered, I expect a prompt confirmation that the refund process has begun. I understand that processing can take time, but waiting more than a month is not acceptable given these circumstances.

    I look forward to your immediate response.

    Thank you,
    Kari Mason
    DeliveredOpenedClicked

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