Re: Refund



Dear Taylor,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Thu, Mar 12, 2026 at 9:30 AM Taylor Paluska <taylorpaluska@yahoo.com> wrote:

Hello,

My Shrek tickets were cancelled and I would like a refund for both of the tickets I purchased. Thank you.

Best,

Taylor Paluska



Dear Taylor,

Thank you for your email. We wanted to update you on your refund. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date yet, please know this is a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out, we’re happy to help!

Warmly,

Alex

On Fri, Mar 20, 2026 at 10:08 AM Taylor Paluska <taylorpaluska@yahoo.com> wrote:

Hello,

Just checking in again to see if I would be able to get my refund for my cancelled show.

Thank you! Have a great day!

Best,

Taylor Paluska

On Mar 13, 2026, at 12:23 PM, Fork Film <portland@forknfilm.com> wrote:



Dear Taylor,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Thu, Mar 12, 2026 at 9:30 AM Taylor Paluska <taylorpaluska@yahoo.com> wrote:

Hello,

My Shrek tickets were cancelled and I would like a refund for both of the tickets I purchased. Thank you.

Best,

Taylor Paluska