Re: Refund

On Mar 16, 2026, at 12:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:

I completely understand wanting to know when to expect your money back, and I want to get you an answer as quickly as possible. I am checking in with our team right now to get an accurate status update and timeline on your refund.

As soon as I hear back from them, I will follow up with you directly. Thank you so much for your patience and understanding while I get this sorted out for you!



Hi Talia,

I completely understand wanting to know when to expect your refund and I want to get you an answer as quickly as possible. I am checking in with our team right now to get an accurate status update and timeline on your refund.

As soon as I hear back from them, I will follow up with you directly. Thank you so much for your patience and understanding while I get this sorted out for you!

Warm regards,

Sam

Customer Support

On Mon, May 18, 2026 at 2:48 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Hi! 

I wanted to follow up on my refund request from March 13, 2026.

Thank you.

Best,

Talia

On Thu, Apr 2, 2026 at 1:28 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Talia,

I completely understand wanting to know when you'll see that reflected in your account.

To be fully transparent, we are a very small team manually processing these refunds in batches to ensure every single one is handled with total accuracy. Because of that hands-on approach, it does take us a little extra time, but please be assured yours is in the works and you should see it very soon.

I’ll be sure to send over your confirmation receipt the moment it’s finalized. Thank you again for being so patient and gracious with us!

Warm regards,

Sam

Customer Support

On Wed, Apr 1, 2026 at 6:20 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Thank you,

When can I expect my refund to be processed?

On Mar 16, 2026, at 12:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Talia,

Thank you for reaching out and providing your name. I completely understand wanting a refund, especially since this was a rescheduled date for you as well.

I am processing the full refund for your two tickets right now. I will follow up with a confirmation email as soon as it has been fully processed on our end.

Warm regards,
Sam

Customer Support

On Fri, Mar 13, 2026 at 1:23 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Hello,

As much as I would love to reschedule, this was a reschedule after the November show I originally bought tickets for also got cancelled. Can I please get a refund? I bought the 2 tickets under Talia Gonzalez-Medina. Thank you!

Hi Sam,

I’m still waiting on an update on my refund status, preferably my actual refund considering I’ve been waiting for over 3 months and I bought the original tickets in the Fall. As a reminder, I’m requesting my refund because both shows I was supposed to attend were cancelled. Thank you.

Best,

Talia

On May 20, 2026, at 1:01 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Talia,

I completely understand wanting to know when to expect your refund and I want to get you an answer as quickly as possible. I am checking in with our team right now to get an accurate status update and timeline on your refund.

As soon as I hear back from them, I will follow up with you directly. Thank you so much for your patience and understanding while I get this sorted out for you!

Warm regards,

Sam

Customer Support

On Mon, May 18, 2026 at 2:48 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Hi! 

I wanted to follow up on my refund request from March 13, 2026.

Thank you.

Best,

Talia

On Thu, Apr 2, 2026 at 1:28 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Talia,

I completely understand wanting to know when you'll see that reflected in your account.

To be fully transparent, we are a very small team manually processing these refunds in batches to ensure every single one is handled with total accuracy. Because of that hands-on approach, it does take us a little extra time, but please be assured yours is in the works and you should see it very soon.

I’ll be sure to send over your confirmation receipt the moment it’s finalized. Thank you again for being so patient and gracious with us!

Warm regards,

Sam

Customer Support

On Wed, Apr 1, 2026 at 6:20 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Thank you,

When can I expect my refund to be processed?

On Mar 16, 2026, at 12:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Talia,

Thank you for reaching out and providing your name. I completely understand wanting a refund, especially since this was a rescheduled date for you as well.

I am processing the full refund for your two tickets right now. I will follow up with a confirmation email as soon as it has been fully processed on our end.

Warm regards,
Sam

Customer Support

On Fri, Mar 13, 2026 at 1:23 PM Talia Gonzalez <tgonzalez.medina@gmail.com> wrote:

Hello,

As much as I would love to reschedule, this was a reschedule after the November show I originally bought tickets for also got cancelled. Can I please get a refund? I bought the 2 tickets under Talia Gonzalez-Medina. Thank you!