Postponement of Shrek show 3/14 refund

Dear Miranda,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sun, Mar 15, 2026 at 5:55 PM Miranda Arneson <shmirna.arneson@gmail.com> wrote:

Hello, 

I purchased tickets for the 3/14 Shrek show in Portland, OR under the name Noah Arneson. Instead of rescheduling, I’d prefer to have the full cost of the tickets refunded to me. Please let me know if you need any additional information from me. 

The total cost was $409.98. 

Sincerely, 

Miranda Arneson

Hello Miranda,

Thank you for checking back in. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

While I can’t give you an exact date just yet, please know this is a top priority for us, and we are working on it. Once your refund is processed, we’ll follow up with an update and a copy of your refund receipt.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help!

Warmly,

The Fork n' Film Team

On Mon, Mar 30, 2026 at 2:15 PM Miranda Arneson <shmirna.arneson@gmail.com> wrote:

Hi there, 

Hope you’re doing well today. I’m checking on the status of my refund, as it has 2 weeks since the last update. When can I expect my refund? 

Thanks so much, 

Miranda Arneson

On Mon, Mar 16, 2026 at 12:05 PM Fork Film <portland@forknfilm.com> wrote:

Dear Miranda,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know this decision was made only after every possible option was considered. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take a little longer than usual as we’re currently managing a high volume, but we’ll be sure to keep you updated along the way.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sun, Mar 15, 2026 at 5:55 PM Miranda Arneson <shmirna.arneson@gmail.com> wrote:

Hello, 

I purchased tickets for the 3/14 Shrek show in Portland, OR under the name Noah Arneson. Instead of rescheduling, I’d prefer to have the full cost of the tickets refunded to me. Please let me know if you need any additional information from me. 

The total cost was $409.98. 

Sincerely, 

Miranda Arneson