Second cancellation, refund request

Hello Ericka,

Thanks for reaching out. We sincerely apologize for the cancellation of 2 of your events. We understand how disappointing this is, especially since they were both meant to be celebrations. 

I understand that you would prefer a refund at this point, and we are more than happy to accommodate your request. Your order has been flagged for a full refund of $204.98. Once it is processed, we will follow up with a confirmation receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Mon, Mar 16, 2026 at 2:13 PM Ericka G <ericka.garnes@gmail.com> wrote:

Hello,

I understand that sometimes circumstances happen that are beyond operational control. 

However, this is now the second cancellation I have experienced when I was really looking forward to attending Fork n’ Film. The first was on Valentine’s Day, and now this one was meant to celebrate my daughter’s birthday, which makes the situation especially disappointing.

Could you please clarify whether these cancellations are standard across all locations or if this is something specific to the Arizona events?

At this point, I would simply like to request a full refund for my tickets.

Thank you for your assistance,

Ericka Garnes 

623-332-3500

Hi Sierra,

Thanks for confirming the refund amount. I will look out for the confirmation receipt.

Ericka

On Fri, Mar 20, 2026 at 2:01 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Ericka,

Thanks for reaching out. We sincerely apologize for the cancellation of 2 of your events. We understand how disappointing this is, especially since they were both meant to be celebrations. 

I understand that you would prefer a refund at this point, and we are more than happy to accommodate your request. Your order has been flagged for a full refund of $204.98. Once it is processed, we will follow up with a confirmation receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Mon, Mar 16, 2026 at 2:13 PM Ericka G <ericka.garnes@gmail.com> wrote:

Hello,

I understand that sometimes circumstances happen that are beyond operational control. 

However, this is now the second cancellation I have experienced when I was really looking forward to attending Fork n’ Film. The first was on Valentine’s Day, and now this one was meant to celebrate my daughter’s birthday, which makes the situation especially disappointing.

Could you please clarify whether these cancellations are standard across all locations or if this is something specific to the Arizona events?

At this point, I would simply like to request a full refund for my tickets.

Thank you for your assistance,

Ericka Garnes 

623-332-3500

Hi there,

Thank you for checking back in regarding your refund. Unfortunately, at this time, we do not have an estimated timeframe. We understand how frustrating the lack of information can be, and we truly apologize. 

I can assure you that your order information has been passed to our billing department, and they are working diligently to process it quickly. We will let you know once we have an update. 

If you have any further questions or concerns, please let us know.

Warm regards,

Sierra

On Wed, Apr 1, 2026 at 4:40 PM Ericka G <ericka.garnes@gmail.com> wrote:

Hello, I’m seeking to receive my refund confirmation receipt. It was submitted for refund on March 20. How long does processing take?

Thank you

On Fri, Mar 20, 2026 at 10:17 PM Ericka G <ericka.garnes@gmail.com> wrote:

Hi Sierra,

Thanks for confirming the refund amount. I will look out for the confirmation receipt.

Ericka

On Fri, Mar 20, 2026 at 2:01 PM Fork Film <tempe@forknfilm.com> wrote:

Hello Ericka,

Thanks for reaching out. We sincerely apologize for the cancellation of 2 of your events. We understand how disappointing this is, especially since they were both meant to be celebrations. 

I understand that you would prefer a refund at this point, and we are more than happy to accommodate your request. Your order has been flagged for a full refund of $204.98. Once it is processed, we will follow up with a confirmation receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Mon, Mar 16, 2026 at 2:13 PM Ericka G <ericka.garnes@gmail.com> wrote:

Hello,

I understand that sometimes circumstances happen that are beyond operational control. 

However, this is now the second cancellation I have experienced when I was really looking forward to attending Fork n’ Film. The first was on Valentine’s Day, and now this one was meant to celebrate my daughter’s birthday, which makes the situation especially disappointing.

Could you please clarify whether these cancellations are standard across all locations or if this is something specific to the Arizona events?

At this point, I would simply like to request a full refund for my tickets.

Thank you for your assistance,

Ericka Garnes 

623-332-3500