Ratatouille Ticket Refund

Hi there,

I originally bought two tickets for myself, Rosalind Nguyen, and Yanellie Acevedo for the Princess and the Frog. The event got cancelled and we rescheduled to Ratatouille. Then, we received emails that this event is postponed. Due to our efforts of trying to keep our calendar clear well over a month in advance for those dates and having the events canceled within 1 week of the event, I would like a refund please. Let me know what other information you need from me to proceed with the refund.

Best,

Rosalind Nguyen

Hi Esperanza,

Can I get an update on the refund? It has been over two weeks and I have not received a follow up email.

Best,

Rosalind

---

From: Fork Film <tempe@forknfilm.com>
Sent: Wednesday, March 18, 2026 4:02 PM
To: Rosalind N <dialgathy@hotmail.com>
Subject: Re: Ratatouille Ticket Refund

 

Dear Rosalind,

Thank you so much for your response. We completely understand, and we’ll provide you and Yanellie a full refund as requested.

We’re truly sorry for all the changes and the inconvenience this has caused. We know this isn’t the experience you were hoping for, and we really appreciate your patience and understanding while we process this for you. Once your refunds are complete we'll email each of you a copy of your refund receipt.

We genuinely hope we’ll have the chance to welcome you to a future Fork n’ Film experience and provide the kind of experience you were originally looking forward to.

Have a wonderful day.

Warm Regards,
Esperanza

On Mon, Mar 16, 2026 at 4:36 PM Rosalind N <dialgathy@hotmail.com> wrote:

Hi there,

I originally bought two tickets for myself, Rosalind Nguyen, and Yanellie Acevedo for the Princess and the Frog. The event got cancelled and we rescheduled to Ratatouille. Then, we received emails that this event is postponed. Due to our efforts of trying to keep our calendar clear well over a month in advance for those dates and having the events canceled within 1 week of the event, I would like a refund please. Let me know what other information you need from me to proceed with the refund.

Best,

Rosalind Nguyen