Re: San Francisco



Hi Stacey,

I have successfully booked your two tickets for June 6th at 1:30 PM. You should have received the new tickets in your inbox.

Best regards,

Alex

On Thu, Mar 19, 2026 at 12:18 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Yes please can you book two tickets for June 6th at 1:30 pm 

On Mar 19, 2026, at 11:36 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

The reason you are seeing a prompt to pay is because there is only one ticket remaining for the May 30th session at 1:30 PM.

Would you like me to book your two tickets for June 6th at 1:30 PM instead?

Best regards,

Alex

On Thu, Mar 19, 2026 at 10:13 AM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Would you be able to book it for me , for may 30, for 1:30 for 2 , it’s just so difficult 

Sent from my iPhone

On Mar 19, 2026, at 9:35 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Yes, please try processing them as two separate reservations if you can't select both at once. If that doesn't work, please let me know!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 7:24 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Thank you for a response, when I try to select the 2 tickets it’s only letting me choose 1 , do I have to do them separate ?

Sent from my iPhone

On Mar 17, 2026, at 2:50 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Thank you for reaching out.

Please note that for reschedules, we are only allowing the specific dates currently set in the system. As a result, dates in April are unavailable for rescheduling at this time.

Regarding your concern about the number of tickets, I have confirmed that your coupon code is valid for two tickets. While May may appear limited, there are plenty of other dates available for you to choose from.

Best regards,

Alex

On Tue, Mar 17, 2026 at 2:43 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Hello I’m trying to reschedule but it’s only letting me do one ticket when I brought two tickets & the dates is sold out for may but on the regular site it’s April still available



Hi Stacey,

Thank you so much for reaching out, and I truly appreciate your patience while waiting for a response.

I have looked into this for you, and I can confirm that we are processing your refund for the May 8th show in San Francisco right away. Regarding the June show, while we are still working through the schedule, I completely understand your preference to streamline things. We will go ahead and process the refund for your June tickets at the same time so you don’t have to worry about it.

You should receive a confirmation email with your refund receipts shortly. Please keep in mind that depending on your bank, it may take a few business days for the funds to appear in your account.

We’re so sorry for the change in plans, and we hope to have the chance to host you at a future show!

Warm regards,

Sam

Customer support

On Tue, May 12, 2026 at 11:31 AM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Hello, I’m trying to where is my refund for the may 8 show in San Francisco & is the June show canceled too cause you might as well refund both at the same time 

On Mar 19, 2026, at 12:22 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

I have successfully booked your two tickets for June 6th at 1:30 PM. You should have received the new tickets in your inbox.

Best regards,

Alex

On Thu, Mar 19, 2026 at 12:18 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Yes please can you book two tickets for June 6th at 1:30 pm 

On Mar 19, 2026, at 11:36 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

The reason you are seeing a prompt to pay is because there is only one ticket remaining for the May 30th session at 1:30 PM.

Would you like me to book your two tickets for June 6th at 1:30 PM instead?

Best regards,

Alex

On Thu, Mar 19, 2026 at 10:13 AM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Would you be able to book it for me , for may 30, for 1:30 for 2 , it’s just so difficult 

Sent from my iPhone

On Mar 19, 2026, at 9:35 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Yes, please try processing them as two separate reservations if you can't select both at once. If that doesn't work, please let me know!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 7:24 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Thank you for a response, when I try to select the 2 tickets it’s only letting me choose 1 , do I have to do them separate ?

Sent from my iPhone

On Mar 17, 2026, at 2:50 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Thank you for reaching out.

Please note that for reschedules, we are only allowing the specific dates currently set in the system. As a result, dates in April are unavailable for rescheduling at this time.

Regarding your concern about the number of tickets, I have confirmed that your coupon code is valid for two tickets. While May may appear limited, there are plenty of other dates available for you to choose from.

Best regards,

Alex

On Tue, Mar 17, 2026 at 2:43 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Hello I’m trying to reschedule but it’s only letting me do one ticket when I brought two tickets & the dates is sold out for may but on the regular site it’s April still available

Its been more than 10 business days & I still haven’t received my refund 

On May 14, 2026, at 10:48 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Thank you so much for reaching out, and I truly appreciate your patience while waiting for a response.

I have looked into this for you, and I can confirm that we are processing your refund for the May 8th show in San Francisco right away. Regarding the June show, while we are still working through the schedule, I completely understand your preference to streamline things. We will go ahead and process the refund for your June tickets at the same time so you don’t have to worry about it.

You should receive a confirmation email with your refund receipts shortly. Please keep in mind that depending on your bank, it may take a few business days for the funds to appear in your account.

We’re so sorry for the change in plans, and we hope to have the chance to host you at a future show!

Warm regards,

Sam

Customer support

On Tue, May 12, 2026 at 11:31 AM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Hello, I’m trying to where is my refund for the may 8 show in San Francisco & is the June show canceled too cause you might as well refund both at the same time 

On Mar 19, 2026, at 12:22 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

I have successfully booked your two tickets for June 6th at 1:30 PM. You should have received the new tickets in your inbox.

Best regards,

Alex

On Thu, Mar 19, 2026 at 12:18 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Yes please can you book two tickets for June 6th at 1:30 pm 

On Mar 19, 2026, at 11:36 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

The reason you are seeing a prompt to pay is because there is only one ticket remaining for the May 30th session at 1:30 PM.

Would you like me to book your two tickets for June 6th at 1:30 PM instead?

Best regards,

Alex

On Thu, Mar 19, 2026 at 10:13 AM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Would you be able to book it for me , for may 30, for 1:30 for 2 , it’s just so difficult 

Sent from my iPhone

On Mar 19, 2026, at 9:35 AM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Yes, please try processing them as two separate reservations if you can't select both at once. If that doesn't work, please let me know!

Warm regards,

Sam

Customer Support

On Tue, Mar 17, 2026 at 7:24 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Thank you for a response, when I try to select the 2 tickets it’s only letting me choose 1 , do I have to do them separate ?

Sent from my iPhone

On Mar 17, 2026, at 2:50 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Stacey,

Thank you for reaching out.

Please note that for reschedules, we are only allowing the specific dates currently set in the system. As a result, dates in April are unavailable for rescheduling at this time.

Regarding your concern about the number of tickets, I have confirmed that your coupon code is valid for two tickets. While May may appear limited, there are plenty of other dates available for you to choose from.

Best regards,

Alex

On Tue, Mar 17, 2026 at 2:43 PM Stacey Jones <staceyjones.vj2@gmail.com> wrote:

Hello I’m trying to reschedule but it’s only letting me do one ticket when I brought two tickets & the dates is sold out for may but on the regular site it’s April still available