Refund requested

Hello Heather,

Thanks so much for your email and your patience. While I cannot provide an exact date, please know your refund is a priority and we are actively processing refunds. Once complete we'll email you a copy of your refund receipt as soon as it's completed. We appreciate your patience while we resolve this for you.

If you have any additional questions, please let us know, we're happy to help.

Warmest Regards,
Esperanza

On Thu, Apr 9, 2026 at 3:07 AM Heather Greer <hmaluso@gmail.com> wrote:

Good morning,

I’m following up on my refund request to see if there is an estimated date I should expect to see it.

Thanks and take care,

Heather

On Mar 18, 2026, at 10:26 AM, Fork Film <portland@forknfilm.com> wrote:



Hi Heather,

I am so sorry to hear about the second cancellation and the accommodations you booked. That is incredibly frustrating, and I completely understand why you are requesting a refund.

I have added you to our refund list now. We are processing these in the order received, and it may take a bit longer than usual due to volume, but we will send you the receipt as soon as it's done.

If you have any questions in the meantime, please don't hesitate to reach out. We're happy to help.

Warm regards,
Alex

On Tue, Mar 17, 2026 at 8:56 PM Heather Greer <hmaluso@gmail.com> wrote:

This is the second show that we have booked with you that has been canceled. It’s beyond the ticket price, we also have booked accommodations since we’re coming in from out of town. Since we can’t rely on your ability to maintain your show schedule, I’m requesting a refund.

Heather Greer
626-205-8476