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Refund

neal@netherind.com · landed in portland@forknfilm.com

7 messages
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  • neal@netherind.comto "portland@forknfilm.com" <portland@forknfilm.com>Inbound
    3/18/2026, 1:17:32 PM

    Refund

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

  • portland@forknfilm.comto Neal Sanders <Neal@netherind.com>Reply (operator)
    3/18/2026, 4:53:51 PM

    Re: Refund

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex


    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

    DeliveredOpenedClicked
  • neal@netherind.comto Fork Film <portland@forknfilm.com>Inbound
    3/27/2026, 3:51:48 PM

    FW: Refund

     

     

    Alex,

    When will I receive my full refund???

    Neal

    From: Neal Sanders
    Sent: Wednesday, March 18, 2026 10:12 AM
    To: Nicole Sanders <Nicole@netherind.com>
    Subject: FW: Refund

     

     

     

    From: Fork Film <portland@forknfilm.com>
    Sent: Wednesday, March 18, 2026 9:54 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: Refund

     

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex

     

    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

  • portland@forknfilm.comto Neal Sanders <Neal@netherind.com>Reply (operator)
    3/28/2026, 8:13:36 PM

    Re: FW: Refund

    Dear Neal,

    Thank you for your email. We wanted to provide an update on your refund for the 16 tickets. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

    While I can’t give you an exact date just yet, please know it’s a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out.

    Warmly,

    Alex

    On Fri, Mar 27, 2026 at 8:51 AM Neal Sanders <Neal@netherind.com> wrote:

     

     

    Alex,

    When will I receive my full refund???

    Neal

    From: Neal Sanders
    Sent: Wednesday, March 18, 2026 10:12 AM
    To: Nicole Sanders <Nicole@netherind.com>
    Subject: FW: Refund

     

     

     

    From: Fork Film <portland@forknfilm.com>
    Sent: Wednesday, March 18, 2026 9:54 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: Refund

     

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex

     

    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

    DeliveredOpenedClicked
  • neal@netherind.comto Fork Film <portland@forknfilm.com>Inbound
    5/1/2026, 7:04:14 AM

    Re: FW: Refund

    Where in the hell is my refund??????

    Sent from my Verizon, Samsung Galaxy tablet
    Get Outlook for Android
    From: Fork Film <portland@forknfilm.com>
    Sent: Saturday, March 28, 2026 10:13:36 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: FW: Refund
     
    Dear Neal,

    Thank you for your email. We wanted to provide an update on your refund for the 16 tickets. Refunds are being processed in the order they were received, but the process is taking longer than expected. We understand that waiting isn’t ideal, and we truly appreciate your patience as we work through this.

    While I can’t give you an exact date just yet, please know it’s a top priority for us and we are working on it. Once your refund has been processed, we’ll follow up with an update and a copy of your refund receipt. If you have any questions in the meantime, please don’t hesitate to reach out.

    Warmly,

    Alex

    On Fri, Mar 27, 2026 at 8:51 AM Neal Sanders <Neal@netherind.com> wrote:

     

     

    Alex,

    When will I receive my full refund???

    Neal

    From: Neal Sanders
    Sent: Wednesday, March 18, 2026 10:12 AM
    To: Nicole Sanders <Nicole@netherind.com>
    Subject: FW: Refund

     

     

     

    From: Fork Film <portland@forknfilm.com>
    Sent: Wednesday, March 18, 2026 9:54 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: Refund

     

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex

     

    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

  • itsfromnikki@gmail.comto portland@forknfilm.comInbound
    5/1/2026, 10:54:14 PM

    Fwd: FW: Refund

    We are reaching out and asking for an update on the refund of our 16 tickets for March 2026 show that was cancelled. On February 10, 2026 we purchased 16 tickets at $204.99 each in 3 seperate transactions ($1,229.94, $819.96, $1,229.94) for a grand total of $3,279.84 for the show. 

    Again, we require a full refund and we will not change our minds in attending a future event.  It has now been almost six (6) weeks since the show was cancelled.

    Thank you,
    Nicolette Sanders
    360-761-9082

     

    From: Fork Film <portland@forknfilm.com>
    Sent: Wednesday, March 18, 2026 9:54 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: Refund

     

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex

     

    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

  • itsfromnikki@gmail.comto INFO@forknfilm.com, portland@forknfilm.comInbound
    6/8/2026, 5:39:08 PM

    Re: FW: Refund

    Hello,
    We are still looking for an update and our refund for our 16 tickets for a show that was cancelled in Portland Oregon in March! This has been going on for almost three months now and has come to the point of being ridiculous. Please respond and refund our money!

    Nicolette and Neal Sanders
    360-761-9082

    On Wed, May 27, 2026 at 10:56 AM Nicolette Sanders <itsfromnikki@gmail.com> wrote:
    We are looking for an update on our refund of 16 tickets from the Portland show cancelled in March! 

    Neal and Nicolette Sanders
    360-761-9082

    ---------- Forwarded message ---------
    From: Nicolette Sanders <itsfromnikki@gmail.com>
    Date: Fri, May 1, 2026 at 3:54 PM
    Subject: Fwd: FW: Refund
    To: <portland@forknfilm.com>
    Cc: Neal Sanders <neal@netherind.com>, Nicole Sanders <nicole@netherind.com>


    We are reaching out and asking for an update on the refund of our 16 tickets for March 2026 show that was cancelled. On February 10, 2026 we purchased 16 tickets at $204.99 each in 3 seperate transactions ($1,229.94, $819.96, $1,229.94) for a grand total of $3,279.84 for the show. 

    Again, we require a full refund and we will not change our minds in attending a future event.  It has now been almost six (6) weeks since the show was cancelled.

    Thank you,
    Nicolette Sanders
    360-761-9082

     

    From: Fork Film <portland@forknfilm.com>
    Sent: Wednesday, March 18, 2026 9:54 AM
    To: Neal Sanders <Neal@netherind.com>
    Subject: Re: Refund

     

    Dear Neal,

    I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

    Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

    Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

    If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

    If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

    We hope to have the pleasure of hosting you at Fork n’ Film in the future.

    Warm regards,

    Alex

     

    On Wed, Mar 18, 2026 at 6:17 AM Neal Sanders <Neal@netherind.com> wrote:

    I require a complete refund for all 16 tickets I purchased.

     

    Neal Sanders

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