Re: Refund Request

On Wed, Mar 25, 2026 at 12:23 PM, Fork Film

<losangeles@forknfilm.com> wrote:

Dear Erin,

We have received your confirmation to proceed with the refund for the Shrek event.

As of now, we cannot provide a specific time frame for when the refund will be completed. However, I will let you know as soon as we have an update on the status of your request.

Best regards,

Alex

On Wed, Mar 25, 2026 at 12:20 PM ej201092@yahoo.com <ej201092@yahoo.com> wrote:

Thank you Alex. I want to proceed with the refund. Please let me know when I may expect that to be processed.

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On Tue, Mar 24, 2026 at 11:33 AM, Fork Film

<losangeles@forknfilm.com> wrote:

Dear Erin,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Mon, Mar 23, 2026 at 12:10 PM ej201092@yahoo.com <ej201092@yahoo.com> wrote:

Hello I am requesting a refund for my ticket for the Shrek event that was scheduled for March 14th. 

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