Refund

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!

Following up. Pls advise 

Cyndy...Yay!!!!

On Apr 11, 2026, at 17:40, Cyndy L <luchione@yahoo.com> wrote:

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!

hello Sam, checking again on my refund of $409.98.   Please give me a call and advise me of

your progress. i have given fork n film ample time to

remedy this situation.  i have checked my account and while its very quick to take my money it seems

quite awhile for it to be returned at no fault of my own.  thank you 415 595 4317.

Cyndy...Yay!!!!

On Apr 22, 2026, at 10:48, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

I completely understand wanting to keep a close eye on your account, so I wanted to reach out and let you know that I am currently following up with our billing department to make sure everything is moving forward.

When you check your statement, you’ll want to look for a credit from Fork n' Film corresponding to your original purchase. While the exact timing for the funds to appear can vary depending on individual banking procedures, we are working to ensure the process is handled as quickly as possible.

I’ll stay on top of this and will send another update once I receive further word from our team!

Warm regards,

Sam

Customer Support

On Thu, Apr 16, 2026 at 12:45 PM Cyndy L <luchione@yahoo.com> wrote:

Following up thanks

Cyndy...Yay!!!!

On Apr 14, 2026, at 08:00, Cyndy L <luchione@yahoo.com> wrote:

Following up. Pls advise 

Cyndy...Yay!!!!

On Apr 11, 2026, at 17:40, Cyndy L <luchione@yahoo.com> wrote:

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!



Hi Cyndy,

You have every right to expect your money back promptly, and I am truly sorry for the delay and the stress this has caused you.

Please know that we are not trying to hold onto your funds or ignore your requests. We are currently working through a backlog of refunds as quickly as our small team can manage.

Your satisfaction really does matter to us, and I want to make this right. I am personally looking into the status of your refund right now to do everything I can to ensure it is processed and resolved for you.

Thank you for your patience, and I will follow up with you as soon as I have an update.

Warm Regards,

Sam

Customer Support

On Tue, May 19, 2026 at 10:18 AM Cyndy Lucero <luchione@yahoo.com> wrote:

If I do not receive a refund by end of week, I will do what other dissatisfied customers have done and report you to the better business bureau.  If you can keep selling tickets you can refund money to the people that you owe money to.  Thank you.

On Monday, May 11, 2026, 12:40:25 PM PDT, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Cyndy,

Thank you for reaching out again, and I truly appreciate you following up. I sincerely apologize for the delay in getting your $409.98 back to you.

I's never a great feeling when a refund takes much longer than the original payment, especially when you've been as patient as you have been with us. Please know that it is certainly not our intention to hold onto your funds, and I’m looking into exactly what is causing the hold-up with the Fork n' Film team right now.

I have noted your phone number and will look into the status immediately. I’ll aim to provide you with a clear update on our progress as soon as possible.

Thank you for your continued grace while we get this remedied.

Warm regards,
Sam
Customer Support

On Fri, May 1, 2026 at 1:44 PM Cyndy L <luchione@yahoo.com> wrote:

any update?

Cyndy...Yay!!!!

On Apr 30, 2026, at 08:04, Cyndy L <luchione@yahoo.com> wrote:

hello Sam, checking again on my refund of $409.98.   Please give me a call and advise me of

your progress. i have given fork n film ample time to

remedy this situation.  i have checked my account and while its very quick to take my money it seems

quite awhile for it to be returned at no fault of my own.  thank you 415 595 4317.

Cyndy...Yay!!!!

On Apr 22, 2026, at 10:48, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

I completely understand wanting to keep a close eye on your account, so I wanted to reach out and let you know that I am currently following up with our billing department to make sure everything is moving forward.

When you check your statement, you’ll want to look for a credit from Fork n' Film corresponding to your original purchase. While the exact timing for the funds to appear can vary depending on individual banking procedures, we are working to ensure the process is handled as quickly as possible.

I’ll stay on top of this and will send another update once I receive further word from our team!

Warm regards,

Sam

Customer Support

On Thu, Apr 16, 2026 at 12:45 PM Cyndy L <luchione@yahoo.com> wrote:

Following up thanks

Cyndy...Yay!!!!

On Apr 14, 2026, at 08:00, Cyndy L <luchione@yahoo.com> wrote:

Following up. Pls advise 

Cyndy...Yay!!!!

On Apr 11, 2026, at 17:40, Cyndy L <luchione@yahoo.com> wrote:

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!

I think by now you would have more specific info.  Or actually execute the transaction yourself. Please do so and inform me of the date and share a screenshot that you put the refund through. 

Cyndy...Yay!!!!

On May 21, 2026, at 12:28, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

You have every right to expect your money back promptly, and I am truly sorry for the delay and the stress this has caused you.

Please know that we are not trying to hold onto your funds or ignore your requests. We are currently working through a backlog of refunds as quickly as our small team can manage.

Your satisfaction really does matter to us, and I want to make this right. I am personally looking into the status of your refund right now to do everything I can to ensure it is processed and resolved for you.

Thank you for your patience, and I will follow up with you as soon as I have an update.

Warm Regards,

Sam

Customer Support

On Tue, May 19, 2026 at 10:18 AM Cyndy Lucero <luchione@yahoo.com> wrote:

If I do not receive a refund by end of week, I will do what other dissatisfied customers have done and report you to the better business bureau.  If you can keep selling tickets you can refund money to the people that you owe money to.  Thank you.

On Monday, May 11, 2026, 12:40:25 PM PDT, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Cyndy,

Thank you for reaching out again, and I truly appreciate you following up. I sincerely apologize for the delay in getting your $409.98 back to you.

I's never a great feeling when a refund takes much longer than the original payment, especially when you've been as patient as you have been with us. Please know that it is certainly not our intention to hold onto your funds, and I’m looking into exactly what is causing the hold-up with the Fork n' Film team right now.

I have noted your phone number and will look into the status immediately. I’ll aim to provide you with a clear update on our progress as soon as possible.

Thank you for your continued grace while we get this remedied.

Warm regards,
Sam
Customer Support

On Fri, May 1, 2026 at 1:44 PM Cyndy L <luchione@yahoo.com> wrote:

any update?

Cyndy...Yay!!!!

On Apr 30, 2026, at 08:04, Cyndy L <luchione@yahoo.com> wrote:

hello Sam, checking again on my refund of $409.98.   Please give me a call and advise me of

your progress. i have given fork n film ample time to

remedy this situation.  i have checked my account and while its very quick to take my money it seems

quite awhile for it to be returned at no fault of my own.  thank you 415 595 4317.

Cyndy...Yay!!!!

On Apr 22, 2026, at 10:48, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

I completely understand wanting to keep a close eye on your account, so I wanted to reach out and let you know that I am currently following up with our billing department to make sure everything is moving forward.

When you check your statement, you’ll want to look for a credit from Fork n' Film corresponding to your original purchase. While the exact timing for the funds to appear can vary depending on individual banking procedures, we are working to ensure the process is handled as quickly as possible.

I’ll stay on top of this and will send another update once I receive further word from our team!

Warm regards,

Sam

Customer Support

On Thu, Apr 16, 2026 at 12:45 PM Cyndy L <luchione@yahoo.com> wrote:

Following up thanks

Cyndy...Yay!!!!

On Apr 14, 2026, at 08:00, Cyndy L <luchione@yahoo.com> wrote:

Following up. Pls advise 

Cyndy...Yay!!!!

On Apr 11, 2026, at 17:40, Cyndy L <luchione@yahoo.com> wrote:

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!

Where is my refund?

Cyndy...Yay!!!!

On May 22, 2026, at 07:20, Cyndy L <luchione@yahoo.com> wrote:

I think by now you would have more specific info.  Or actually execute the transaction yourself. Please do so and inform me of the date and share a screenshot that you put the refund through. 

Cyndy...Yay!!!!

On May 21, 2026, at 12:28, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

You have every right to expect your money back promptly, and I am truly sorry for the delay and the stress this has caused you.

Please know that we are not trying to hold onto your funds or ignore your requests. We are currently working through a backlog of refunds as quickly as our small team can manage.

Your satisfaction really does matter to us, and I want to make this right. I am personally looking into the status of your refund right now to do everything I can to ensure it is processed and resolved for you.

Thank you for your patience, and I will follow up with you as soon as I have an update.

Warm Regards,

Sam

Customer Support

On Tue, May 19, 2026 at 10:18 AM Cyndy Lucero <luchione@yahoo.com> wrote:

If I do not receive a refund by end of week, I will do what other dissatisfied customers have done and report you to the better business bureau.  If you can keep selling tickets you can refund money to the people that you owe money to.  Thank you.

On Monday, May 11, 2026, 12:40:25 PM PDT, Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Cyndy,

Thank you for reaching out again, and I truly appreciate you following up. I sincerely apologize for the delay in getting your $409.98 back to you.

I's never a great feeling when a refund takes much longer than the original payment, especially when you've been as patient as you have been with us. Please know that it is certainly not our intention to hold onto your funds, and I’m looking into exactly what is causing the hold-up with the Fork n' Film team right now.

I have noted your phone number and will look into the status immediately. I’ll aim to provide you with a clear update on our progress as soon as possible.

Thank you for your continued grace while we get this remedied.

Warm regards,
Sam
Customer Support

On Fri, May 1, 2026 at 1:44 PM Cyndy L <luchione@yahoo.com> wrote:

any update?

Cyndy...Yay!!!!

On Apr 30, 2026, at 08:04, Cyndy L <luchione@yahoo.com> wrote:

hello Sam, checking again on my refund of $409.98.   Please give me a call and advise me of

your progress. i have given fork n film ample time to

remedy this situation.  i have checked my account and while its very quick to take my money it seems

quite awhile for it to be returned at no fault of my own.  thank you 415 595 4317.

Cyndy...Yay!!!!

On Apr 22, 2026, at 10:48, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

I completely understand wanting to keep a close eye on your account, so I wanted to reach out and let you know that I am currently following up with our billing department to make sure everything is moving forward.

When you check your statement, you’ll want to look for a credit from Fork n' Film corresponding to your original purchase. While the exact timing for the funds to appear can vary depending on individual banking procedures, we are working to ensure the process is handled as quickly as possible.

I’ll stay on top of this and will send another update once I receive further word from our team!

Warm regards,

Sam

Customer Support

On Thu, Apr 16, 2026 at 12:45 PM Cyndy L <luchione@yahoo.com> wrote:

Following up thanks

Cyndy...Yay!!!!

On Apr 14, 2026, at 08:00, Cyndy L <luchione@yahoo.com> wrote:

Following up. Pls advise 

Cyndy...Yay!!!!

On Apr 11, 2026, at 17:40, Cyndy L <luchione@yahoo.com> wrote:

Following up on the refund.  What should I be looking out for when I check my account? 

Cyndy...Yay!!!!

On Mar 27, 2026, at 09:25, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Cyndy,

Thank you so much for reaching out.

I am so incredibly sorry for the postponement of your event on April 3rd. I know how much planning goes into these outings, and I truly apologize for the disruption to your plans.

We are going to process that refund for you immediately. I’ll be sure to follow up with you shortly with a copy of your refund receipt as soon as it's finalized on our end so you have it for your records.

Thank you again for your grace and for bearing with us!

Warm regards,

Sam

Customer Support

On Wed, Mar 25, 2026 at 7:01 PM Cyndy L <luchione@yahoo.com> wrote:

Please process the refund
Cyndy...Yay!!!!

> On Mar 25, 2026, at 15:24, Cyndy L <luchione@yahoo.com> wrote:
>
> Please process a refund.
> Cyndy...Yay!!!!