Re: Refund



Dear Jazmine,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 11:05 AM Jazmine Garcia <jazminegarcia0830@gmail.com> wrote:

Hello, I’m reaching out to your team to discuss my refund for the event that was postponed Sunday 29, 2026. Please get back to me ASAP.
Thank you

Sent from my iPhone

> On Mar 27, 2026, at 9:28 PM, Jazmine Garcia <jazminegarcia0830@gmail.com> wrote:
>
> Hi, I wanted to get my refund for the fork and film movie that was going to take place this upcoming Sunday 29, 2026. For Ratatouille showing at 6:30pm as I received an email of the event being postponed. Please get back to me as soon as possible.
> Thank you.

Hello, it’s been almost a month now and I am still awaiting on my full refund, how long does the refund process take? 

Sent from my iPhone

On Mar 28, 2026, at 12:36 PM, Fork Film <losangeles@forknfilm.com> wrote:



Dear Jazmine,

I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused. 

Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request.

Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.

If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.

If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.

We hope to have the pleasure of hosting you at Fork n’ Film in the future.

Warm regards,

Alex

On Sat, Mar 28, 2026 at 11:05 AM Jazmine Garcia <jazminegarcia0830@gmail.com> wrote:

Hello, I’m reaching out to your team to discuss my refund for the event that was postponed Sunday 29, 2026. Please get back to me ASAP.
Thank you

Sent from my iPhone

> On Mar 27, 2026, at 9:28 PM, Jazmine Garcia <jazminegarcia0830@gmail.com> wrote:
>
> Hi, I wanted to get my refund for the fork and film movie that was going to take place this upcoming Sunday 29, 2026. For Ratatouille showing at 6:30pm as I received an email of the event being postponed. Please get back to me as soon as possible.
> Thank you.