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Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

linriv7@yahoo.com · landed in newyork@forknfilm.com

6 messages
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  • linriv7@yahoo.comto Film Fork <newyork@forknfilm.com>Inbound
    4/1/2026, 2:39:39 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

    Sent from my iPhone

    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • newyork@forknfilm.comto Linette Rivera <linriv7@yahoo.com>Reply (operator)
    4/2/2026, 6:29:57 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Hi Linette,

    Thank you so much for getting back to us and providing your Zelle information. I truly appreciate your patience while we work to get this resolved for you.

    I have officially sent your details over to our billing department to initiate your manual refund. They will be processing this as quickly as possible to ensure you receive your funds.

    We really value your business and appreciate you sticking with us through this process. If you have any other questions in the meantime, please feel free to reach out!

    Warm Regards,
    Sam

    On Wed, Apr 1, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

    Sent from my iPhone

    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
    DeliveredOpenedClicked
  • linriv7@yahoo.comto Film Fork <newyork@forknfilm.com>Inbound
    5/5/2026, 2:41:12 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Hi Sam-

    I need the money back in my account this week. This is way too long of a wait and I need it. What is happening? I need it I cant wait any longer.  


    Best

    Linette

    Sent from my iPhone

    On Apr 2, 2026, at 2:30 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    Thank you so much for getting back to us and providing your Zelle information. I truly appreciate your patience while we work to get this resolved for you.

    I have officially sent your details over to our billing department to initiate your manual refund. They will be processing this as quickly as possible to ensure you receive your funds.

    We really value your business and appreciate you sticking with us through this process. If you have any other questions in the meantime, please feel free to reach out!

    Warm Regards,
    Sam

    On Wed, Apr 1, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

    Sent from my iPhone

    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • linriv7@yahoo.comto Film Fork <newyork@forknfilm.com>Inbound
    5/21/2026, 1:31:35 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Hi Sam- Can someone please let me know the status of my zelle? I really need it. I dont know what else to do. 

    Sent from my iPhone

    On May 5, 2026, at 10:41 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi Sam-

    I need the money back in my account this week. This is way too long of a wait and I need it. What is happening? I need it I cant wait any longer.  


    Best

    Linette

    Sent from my iPhone

    On Apr 2, 2026, at 2:30 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    Thank you so much for getting back to us and providing your Zelle information. I truly appreciate your patience while we work to get this resolved for you.

    I have officially sent your details over to our billing department to initiate your manual refund. They will be processing this as quickly as possible to ensure you receive your funds.

    We really value your business and appreciate you sticking with us through this process. If you have any other questions in the meantime, please feel free to reach out!

    Warm Regards,
    Sam

    On Wed, Apr 1, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

    Sent from my iPhone

    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • linriv7@yahoo.comto Film Fork <newyork@forknfilm.com>Inbound
    5/24/2026, 2:39:10 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Need status asap! 

    Sent from my iPhone

    On May 21, 2026, at 9:31 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi Sam- Can someone please let me know the status of my zelle? I really need it. I dont know what else to do. 

    Sent from my iPhone

    On May 5, 2026, at 10:41 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi Sam-

    I need the money back in my account this week. This is way too long of a wait and I need it. What is happening? I need it I cant wait any longer.  


    Best

    Linette

    Sent from my iPhone

    On Apr 2, 2026, at 2:30 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    Thank you so much for getting back to us and providing your Zelle information. I truly appreciate your patience while we work to get this resolved for you.

    I have officially sent your details over to our billing department to initiate your manual refund. They will be processing this as quickly as possible to ensure you receive your funds.

    We really value your business and appreciate you sticking with us through this process. If you have any other questions in the meantime, please feel free to reach out!

    Warm Regards,
    Sam

    On Wed, Apr 1, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

    Sent from my iPhone

    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
    Can't see this message? View in browser

    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

    This email was sent from this site.
    If you no longer wish to receive this email, change your email preferences here.
  • newyork@forknfilm.comto Linette Rivera <linriv7@yahoo.com>Reply (operator)
    5/29/2026, 5:31:06 PM

    Re: Please Reply: Fork n' Film NYC Reservation - Exciting Update

    Hi Linette,

    Thank you for reaching out, and I am so sorry for the delay in getting back to you. I completely understand how important this is, and I know it's stressful to wait.

    I am checking in directly with our billing department right now to get an update on your Zelle payment. As soon as I hear back from them, I will get right back to you with the details.

    Thank you so much for your patience, and I'll be in touch very soon.

    Warm regards,
    Sam

    On Sun, May 24, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Need status asap! 

    Sent from my iPhone

    On May 21, 2026, at 9:31 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi Sam- Can someone please let me know the status of my zelle? I really need it. I dont know what else to do. 

    Sent from my iPhone

    On May 5, 2026, at 10:41 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi Sam-

    I need the money back in my account this week. This is way too long of a wait and I need it. What is happening? I need it I cant wait any longer.  


    Best

    Linette

    Sent from my iPhone

    On Apr 2, 2026, at 2:30 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    Thank you so much for getting back to us and providing your Zelle information. I truly appreciate your patience while we work to get this resolved for you.

    I have officially sent your details over to our billing department to initiate your manual refund. They will be processing this as quickly as possible to ensure you receive your funds.

    We really value your business and appreciate you sticking with us through this process. If you have any other questions in the meantime, please feel free to reach out!

    Warm Regards,
    Sam

    On Wed, Apr 1, 2026 at 9:39 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi Sam, i’ve been trying to reach somene for weeks. will Someone call me to Discuss? Otherwise, here is my zelle 917 7768302. It’s been 6-7 months since my Purchase so I presume that I should have my money by this week. Please confirm. 

    Linette 

    Sent from my iPhone

    On Feb 13, 2026, at 1:17 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    To be completely transparent, our system is designed with strict security protocols that only allow a refund to be processed back to the original payment method; it won't allow us to simply input a new card number. Because your original card has expired, we have to take the manual route to ensure the money reaches you safely.

    To make this as quick and seamless as possible - and to avoid any further banking hurdles - could you please provide us with a Venmo or Zelle handle?

    Moving forward this way allows us to bypass the expired card issue entirely and get the funds to you much faster. I am personally standing by to make sure this is handled the moment I hear back from you.

    Thank you for your patience while we navigate this together. I’m committed to getting this settled for you immediately.

    Warm regards,
    Sam

    On Thu, Feb 12, 2026 at 7:44 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Sam, I need a date of when the money will be back on my card. Also, the card you have is expired. Someone needs to call me so I can give them the correct number. This should not take 3/4 months to refund. The funds are needed. Who can i speak with about this? I regret my purchase. 

    Sent from my iPhone

    On Feb 12, 2026, at 8:37 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am so sorry for the long wait. Please know that we are on it and are working to get those funds reverted to your original form of payment right away.

    I want to put your mind at ease and confirm that we have all your information on file to ensure this goes smoothly:
    • Card: Mastercard ending in 8504
    • Billing Name: Linette Rivera
    • Billing Address: 930 Magnolia Lane, Branchburg, NJ
    We are seeing this through to make sure it is finalized for you as quickly as possible. Thank you for your patience while I get this taken care of!

    Warm Regards,
    Sam
    Customer Support

    On Wed, Feb 11, 2026 at 11:29 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Forgive me, but I need my refund. It’s been 4 months. Please revert the money back to my original Form or Payment asap. 

    Linette 

    Sent from my iPhone

    On Jan 29, 2026, at 1:26 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I am checking back in with you as I continue to monitor your refund status. I truly appreciate you following up again, and I want to apologize that I do not have the final confirmation for you just yet.

    I hear you loud and clear that these funds are needed, and I am so sorry that this process has taken this long. Please know that your request is still a top priority for me and remains active in our manual processing queue. I am staying on top of this daily to ensure it moves forward as quickly as possible.

    I am keeping a very close watch on your account and will reach out the very moment I have the transaction receipt in my hands to share with you. Thank you again for your incredible grace while we get this finalized.

    Warm regards,
    Sam

    On Wed, Jan 28, 2026 at 6:00 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Please provide status as I need the funds available. Thanks. 

    Sent from my iPhone

    On Jan 10, 2026, at 1:14 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Status? 

    Sent from my iPhone

    On Jan 7, 2026, at 6:02 PM, Fork Film <newyork@forknfilm.com> wrote:

    
    Hi Linette,

    I truly appreciate you reaching out, and I completely agree with you—this is not the experience we want for our guests, especially when you were already looking forward to joining us again in the future. I am sincerely sorry for the inconvenience this delay has caused you over the past month.

    Please know that I have been working directly with our team to ensure your request is prioritized in our current processing batch. Because we are handling these manually to make sure every detail is handled correctly, I am personally overseeing the queue to ensure your file moves through the final steps.

    I am keeping your account pulled up on my end so that I can send you the confirmation the moment the transaction clears. Thank you so much for your patience while I get this across the finish line for you.

    Warm regards,
    Sam
    Customer Support

    On Tue, Jan 6, 2026 at 10:45 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- it’s a shame that this is being handled this way as we were looking forward to eventually buying additional tickets to attend another dinner. It’s been a month since we were advised of the schedule change. This has been an inconvenience and a refund should not take this long to process. Kindly provide a refund asap as it would be appreciated. Thanks 

    Sent from my iPhone

    On Jan 3, 2026, at 11:24 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good Day- kindly provide another update as the funds are needed. Thank you kindly.

    Sent from my iPhone

    On Dec 30, 2025, at 9:57 AM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I hope you’re doing well. I’m so sorry for the continued delay and completely understand wanting an update. Your refund is still in progress on our end and hasn’t been forgotten. As soon as it’s completed, you’ll receive a confirmation and receipt.

    Thank you so much for your patience and understanding,
    Amanda 


    On Sat, Dec 27, 2025 at 10:02 AM Linette Rivera <linriv7@yahoo.com> wrote:
    Hi- hope all is well. Kindly provide an update on the refund. Thank you


    -Linette

    Sent from my iPhone

    On Dec 19, 2025, at 10:18 AM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- please advise when I can expect the refund. I will need it before Christmas. Thank you


    Linette
    Sent from my iPhone

    On Dec 17, 2025, at 5:46 PM, Fork Film <newyork@forknfilm.com> wrote:

    

    Hi Linette,

    I’m truly sorry for the delay and for the inconvenience caused by the time change. I understand how frustrating that can be. I’ve flagged your refund request with our team, and we’re doing our best to work through all requests as quickly as possible.

    Thank you so much for your patience and understanding, and please don’t hesitate to reach out if you have any other questions.

    Best,
    Amanda


    On Tue, Dec 16, 2025 at 10:28 PM Linette Rivera <linriv7@yahoo.com> wrote:
    Kindly provide an update. We were unable to attend due to the change in time. 
    Thank you

    Sent from my iPhone

    On Dec 13, 2025, at 2:33 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Good afternoon- just following up on this.Thank you.

    Linette

    Sent from my iPhone

    On Dec 12, 2025, at 5:57 PM, Linette Rivera <linriv7@yahoo.com> wrote:

    Hi- Kindly provide a refund as we are unable to appear at the new time. We were looking forward to the event, but have other obligations in the evening which is why we booked a 1:30 meal. Thank you.

    Linette 

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    On Dec 10, 2025, at 12:38 PM, Fork n' Film NYC <newyork@forknfilm.com> wrote:

    
    Dear Fork n’ Film Guests, We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes. If your show was originally scheduled for December 13‌ ‌ ‌ ‌ ‌ ‌ 
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    Important Update

    Dear Fork n’ Film Guests,

     

    We hope you are having a great day. We have an exciting update to share about this weekend's Fork n' Film show featuring How the Grinch Stole Christmas. Our matinee shows are being rescheduled to evening showtimes.

     

    If your show was originally scheduled for December 13th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    If your show was originally scheduled for December 14th at 1:30PM, your new showtime will be 6:30PM, doors open at 6:00PM.

     

    Please reply at your earliest convenience to confirm this new showtime works for you. If it does not work for you, please let us know and we'll gladly follow up with you.

     

    We are also happy to announce that this weekend's event will now take place at X-GOLF Brooklyn, 105 N 13th Street, Brooklyn, NY 11249. It is an amazing venue that we cannot wait to share with you!

     

    We look forward to hearing from you soon.

    Have a wonderful day.

     

    Warm regards,

    The Fork n' Film Team

     

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