Fork n' Film Reservation Update
Britney Nguyen · mailer-daemon@googlemail.com · landed in newyork@forknfilm.com
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- newyork@forknfilm.comto nchristie1207@gmail.com, Britney Nguyen <britneynguyen920@gmail.com>Reply (operator)4/1/2026, 10:01:26 PM
Fork n' Film Reservation Update
Hi Britney and Christie,
Thank you so much for chatting with me earlier. I want to sincerely apologize again for the trouble with your original reservation.
As we discussed, I’m keeping a close eye on our schedule for this Sunday (4/5) at 6:30 PM and will reach out the moment an opening pops up. If we can't make it work, I’ll make sure your refund is processed immediately.
I’ve also looped in our NYC manager, Santiago, who is on the lookout for any last-minute availability for you. We really hope to see you there!Warm regards,SamCustomer SupportDeliveredOpenedClicked - mailer-daemon@googlemail.comto newyork@forknfilm.comInbound4/1/2026, 10:01:37 PM
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- britneynguyen920@gmail.comto Fork Film <newyork@forknfilm.com>, santiago@forknfilm.comInbound4/7/2026, 2:44:15 PM
Re: Fork n' Film Reservation Update
Good morning Fork n Film team,Since we were not able to get off the waitlist for any of the Sunday showings, can you process our refunds now? Thanks for all your help!Best,Britney NguyenOn Wed, Apr 1, 2026 at 6:01 PM Fork Film <newyork@forknfilm.com> wrote:Hi Britney and Christie,
Thank you so much for chatting with me earlier. I want to sincerely apologize again for the trouble with your original reservation.
As we discussed, I’m keeping a close eye on our schedule for this Sunday (4/5) at 6:30 PM and will reach out the moment an opening pops up. If we can't make it work, I’ll make sure your refund is processed immediately.
I’ve also looped in our NYC manager, Santiago, who is on the lookout for any last-minute availability for you. We really hope to see you there!Warm regards,SamCustomer Support - newyork@forknfilm.comto Britney Nguyen <britneynguyen920@gmail.com>Reply (operator)4/9/2026, 9:22:10 PM
Re: Fork n' Film Reservation Update
Hi Britney,
We are so sorry that we weren't able to get you in off the waitlist for the Sunday showings - we would have loved to have you join us. Since those spots didn't open up, I will absolutely get those refunds processed for you two right away.
I’ll keep a close eye on it and will follow up with you personally once it's completed to provide your receipt.
Thank you again for your patience and for being so wonderful to work with. We truly hope to see you at a future event!Warm Regards,SamCustomer SupportOn Tue, Apr 7, 2026 at 9:44 AM Britney Nguyen <britneynguyen920@gmail.com> wrote:Good morning Fork n Film team,Since we were not able to get off the waitlist for any of the Sunday showings, can you process our refunds now? Thanks for all your help!Best,Britney NguyenOn Wed, Apr 1, 2026 at 6:01 PM Fork Film <newyork@forknfilm.com> wrote:Hi Britney and Christie,
Thank you so much for chatting with me earlier. I want to sincerely apologize again for the trouble with your original reservation.
As we discussed, I’m keeping a close eye on our schedule for this Sunday (4/5) at 6:30 PM and will reach out the moment an opening pops up. If we can't make it work, I’ll make sure your refund is processed immediately.
I’ve also looped in our NYC manager, Santiago, who is on the lookout for any last-minute availability for you. We really hope to see you there!Warm regards,SamCustomer SupportDeliveredOpenedClicked - nchristie1207@gmail.comto Fork Film <newyork@forknfilm.com>Inbound4/13/2026, 8:43:39 PM
Re: Fork n' Film Reservation Update
Hi guys!Britney nor I heard from you about there being spots for that dinner slot. It’s been over a week since then, and I still don’t see any refund processing on my end. Please give us an update on this at your earliest convenience.ChristieOn Wed, Apr 1, 2026 at 6:01 PM Fork Film <newyork@forknfilm.com> wrote:Hi Britney and Christie,
Thank you so much for chatting with me earlier. I want to sincerely apologize again for the trouble with your original reservation.
As we discussed, I’m keeping a close eye on our schedule for this Sunday (4/5) at 6:30 PM and will reach out the moment an opening pops up. If we can't make it work, I’ll make sure your refund is processed immediately.
I’ve also looped in our NYC manager, Santiago, who is on the lookout for any last-minute availability for you. We really hope to see you there!Warm regards,SamCustomer Support - britneynguyen920@gmail.comto Fork Film <newyork@forknfilm.com>Inbound4/14/2026, 9:08:20 PM
Re: Fork n' Film Reservation Update
Thank you so much Sam. Please keep us in the loop with any updates as you find out!Best,Britney N.On Thu, Apr 9, 2026 at 5:22 PM Fork Film <newyork@forknfilm.com> wrote:Hi Britney,
We are so sorry that we weren't able to get you in off the waitlist for the Sunday showings - we would have loved to have you join us. Since those spots didn't open up, I will absolutely get those refunds processed for you two right away.
I’ll keep a close eye on it and will follow up with you personally once it's completed to provide your receipt.
Thank you again for your patience and for being so wonderful to work with. We truly hope to see you at a future event!Warm Regards,SamCustomer SupportOn Tue, Apr 7, 2026 at 9:44 AM Britney Nguyen <britneynguyen920@gmail.com> wrote:Good morning Fork n Film team,Since we were not able to get off the waitlist for any of the Sunday showings, can you process our refunds now? Thanks for all your help!Best,Britney NguyenOn Wed, Apr 1, 2026 at 6:01 PM Fork Film <newyork@forknfilm.com> wrote:Hi Britney and Christie,
Thank you so much for chatting with me earlier. I want to sincerely apologize again for the trouble with your original reservation.
As we discussed, I’m keeping a close eye on our schedule for this Sunday (4/5) at 6:30 PM and will reach out the moment an opening pops up. If we can't make it work, I’ll make sure your refund is processed immediately.
I’ve also looped in our NYC manager, Santiago, who is on the lookout for any last-minute availability for you. We really hope to see you there!Warm regards,SamCustomer Support
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