Re: Event Postponed - Refund Request
aboniann@gmail.com · landed in losangeles@forknfilm.com
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- aboniann@gmail.comto Fork Film <losangeles@forknfilm.com>Inbound6/21/2026, 7:51:36 PM
Re: Event Postponed - Refund Request
Hello,It has been over 2 months since my request for a refund for this postponed event. According to my bank statements, I have not yet been refunded. I would like a refund for Order No. 2ZNZ-ZMWP-G6F. The last email received from you was in April 18, 2026 stating I will receive an update and yet to receive one.Best,Anabel G.On Sat, Apr 18, 2026, 12:50 PM Fork Film <losangeles@forknfilm.com> wrote:Dear Anabel,I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for Order No. 2ZNZ-ZMWP-G6F.Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.We hope to have the pleasure of hosting you at Fork n’ Film in the future.Warm regards,AlexOn Fri, Apr 17, 2026 at 3:01 PM Anabel <aboniann@gmail.com> wrote:Hello,Sending a follow-up email about this refund request. The event that was initially scheduled for Sunday, April 05 had been cancelled/rescheduled, and instead of attending one of the offered events in May, I would like a refund. I had sent the ticket and order number in the previous email and would appreciate confirmation regarding the refund.Best,Anabel GarciaOn Wed, Apr 1, 2026, 5:26 PM Anabel <aboniann@gmail.com> wrote:Hello,I would like to request a refund for the event that was initially scheduled for this Sunday, April 05 that has been cancelled/rescheduled.Below is the information regarding my ticket and order number:ORDER NO. 2ZNZ-ZMWP-G6FOrder Date: December 12, 2025TICKET NO. 2ZNZ-ZMWP-G6F1PPlease let me know if there is any additional information you need to facilitate the refund process.Best,Anabel Garcia - losangeles@forknfilm.comto Anabel <aboniann@gmail.com>Reply (operator)6/21/2026, 7:58:28 PM
Re: Event Postponed - Refund Request
Dear Anabel,
Thank you again for your continued patience. We sincerely apologize for the delay and understand how frustrating it must be to wait longer than expected.
Refunds are still being processed in the order they were received, and while we’re moving through them as quickly as possible, the volume has caused some unexpected delays. Please rest assured that your refund remains a top priority.
We’ll notify you as soon as it’s been completed and will include a copy of your refund receipt at that time.
Thank you again for your understanding and patience.
Warm regards,
AlexOn Sun, Jun 21, 2026 at 12:51 PM Anabel <aboniann@gmail.com> wrote:Hello,It has been over 2 months since my request for a refund for this postponed event. According to my bank statements, I have not yet been refunded. I would like a refund for Order No. 2ZNZ-ZMWP-G6F. The last email received from you was in April 18, 2026 stating I will receive an update and yet to receive one.Best,Anabel G.On Sat, Apr 18, 2026, 12:50 PM Fork Film <losangeles@forknfilm.com> wrote:Dear Anabel,I sincerely apologize for the last-minute cancellation. We know how much anticipation and planning go into a special night out, and we’re truly sorry for the disruption this caused.Please know we made this decision only after considering every possible option. We completely understand your decision not to reschedule and are happy to accommodate your refund request for Order No. 2ZNZ-ZMWP-G6F.Refunds may take longer than usual as we’re currently managing high volume, but we’ll keep you updated.If you change your mind and would like to reschedule your tickets for another event, we’d be happy to offer a complimentary VIP upgrade as a gesture of appreciation.If you have any questions in the meantime, please don’t hesitate to reach out. We’re happy to help.We hope to have the pleasure of hosting you at Fork n’ Film in the future.Warm regards,AlexOn Fri, Apr 17, 2026 at 3:01 PM Anabel <aboniann@gmail.com> wrote:Hello,Sending a follow-up email about this refund request. The event that was initially scheduled for Sunday, April 05 had been cancelled/rescheduled, and instead of attending one of the offered events in May, I would like a refund. I had sent the ticket and order number in the previous email and would appreciate confirmation regarding the refund.Best,Anabel GarciaOn Wed, Apr 1, 2026, 5:26 PM Anabel <aboniann@gmail.com> wrote:Hello,I would like to request a refund for the event that was initially scheduled for this Sunday, April 05 that has been cancelled/rescheduled.Below is the information regarding my ticket and order number:ORDER NO. 2ZNZ-ZMWP-G6FOrder Date: December 12, 2025TICKET NO. 2ZNZ-ZMWP-G6F1PPlease let me know if there is any additional information you need to facilitate the refund process.Best,Anabel GarciaDeliveredOpenedClicked
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