Refund request for 4/11 Princess and the Frog Reschedule

Hello Kaitlin,

Thanks for reaching out. We are truly sorry for postponing your event. Please know that this decision was not made lightly, and we understand your disappointment. 

I have flagged your order for a full refund of $102.49. Refunds are processed in the order that we receive the request. As soon as your refund is processed, we will reach back out to you with an update and a copy of your refund receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Apr 2, 2026 at 11:34 AM Kaitlin Lee <kaitlinlee0628@gmail.com> wrote:

Good afternoon,

I just received the email informing me of the postponement of the 4/11 portland showing of Princess and the Frog. I would like to request a refund for my ticket.

Thank you,

Kaitlin Lee

Hello,

Thanks for processing the refund and for the update. I look forward to receiving the receipt.

Thank you,

Kaitlin Lee

On Wed, Apr 8, 2026 at 4:39 PM Fork Film <portland@forknfilm.com> wrote:

Hello Kaitlin,

Thanks for reaching out. We are truly sorry for postponing your event. Please know that this decision was not made lightly, and we understand your disappointment. 

I have flagged your order for a full refund of $102.49. Refunds are processed in the order that we receive the request. As soon as your refund is processed, we will reach back out to you with an update and a copy of your refund receipt. 

If there is anything we can help you with in the meantime, please let us know!

Warm regards,

Sierra

On Thu, Apr 2, 2026 at 11:34 AM Kaitlin Lee <kaitlinlee0628@gmail.com> wrote:

Good afternoon,

I just received the email informing me of the postponement of the 4/11 portland showing of Princess and the Frog. I would like to request a refund for my ticket.

Thank you,

Kaitlin Lee