Re: Event Postponed: Fork n' Film

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Deja,

Thank you so much for getting back to me! Attached below is your new ticket for Coco on 05/03 at 6:30pm. We cannot wait to make it up to you and share in the magic!

Warm regards,

Sam

Customer Support

On Wed, Apr 8, 2026 at 2:45 PM Deja <dej.1of1@gmail.com> wrote:

Thank you! I would like to book Coco on 05/03 at 6:30pm

On Wed, Apr 8, 2026 at 12:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hello, 

Can you please issue me a refund. This is 3rd time my event has been canceled or postponed and im very unhappy and disappointed in this company. 

On Fri, Apr 10, 2026 at 1:25 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

Thank you so much for getting back to me! Attached below is your new ticket for Coco on 05/03 at 6:30pm. We cannot wait to make it up to you and share in the magic!

Warm regards,

Sam

Customer Support

On Wed, Apr 8, 2026 at 2:45 PM Deja <dej.1of1@gmail.com> wrote:

Thank you! I would like to book Coco on 05/03 at 6:30pm

On Wed, Apr 8, 2026 at 12:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Hi Deja,

I am incredibly sorry for the delay in my response and for the repeated cancellations you have experienced. I understand your disappointment, and I am working to resolve this for you immediately.

I am submitting a request to our billing team to process a full refund to your original form of payment. To ensure we have the correct information, could you please confirm the alternative email address associated with your reservations? I see two different emails on file and want to make sure the request is processed accurately.

We will follow up with you as soon as the refund is complete. Thank you so much for your patience!

Warm regards,

Sam

Customer Support

On Thu, Apr 30, 2026 at 11:49 PM Deja <dej.1of1@gmail.com> wrote:

Good evening, 

Following up on this. 

On Tue, Apr 28, 2026 at 11:23 AM Deja <dej.1of1@gmail.com> wrote:

Hello, 

Can you please issue me a refund. This is 3rd time my event has been canceled or postponed and im very unhappy and disappointed in this company. 

On Fri, Apr 10, 2026 at 1:25 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

Thank you so much for getting back to me! Attached below is your new ticket for Coco on 05/03 at 6:30pm. We cannot wait to make it up to you and share in the magic!

Warm regards,

Sam

Customer Support

On Wed, Apr 8, 2026 at 2:45 PM Deja <dej.1of1@gmail.com> wrote:

Thank you! I would like to book Coco on 05/03 at 6:30pm

On Wed, Apr 8, 2026 at 12:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good morning,

Thank you for your response. My alternate email is dejjsymone@gmail.com. Please let me know if you need any other information  

Thank you

On Thu, May 7, 2026 at 9:59 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am incredibly sorry for the delay in my response and for the repeated cancellations you have experienced. I understand your disappointment, and I am working to resolve this for you immediately.

I am submitting a request to our billing team to process a full refund to your original form of payment. To ensure we have the correct information, could you please confirm the alternative email address associated with your reservations? I see two different emails on file and want to make sure the request is processed accurately.

We will follow up with you as soon as the refund is complete. Thank you so much for your patience!

Warm regards,

Sam

Customer Support

On Thu, Apr 30, 2026 at 11:49 PM Deja <dej.1of1@gmail.com> wrote:

Good evening, 

Following up on this. 

On Tue, Apr 28, 2026 at 11:23 AM Deja <dej.1of1@gmail.com> wrote:

Hello, 

Can you please issue me a refund. This is 3rd time my event has been canceled or postponed and im very unhappy and disappointed in this company. 

On Fri, Apr 10, 2026 at 1:25 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

Thank you so much for getting back to me! Attached below is your new ticket for Coco on 05/03 at 6:30pm. We cannot wait to make it up to you and share in the magic!

Warm regards,

Sam

Customer Support

On Wed, Apr 8, 2026 at 2:45 PM Deja <dej.1of1@gmail.com> wrote:

Thank you! I would like to book Coco on 05/03 at 6:30pm

On Wed, Apr 8, 2026 at 12:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.

Good morning,

Following up on this email. I have not received an update yet about payment. 

On Thu, May 7, 2026 at 10:08 AM Deja <dej.1of1@gmail.com> wrote:

Good morning,

Thank you for your response. My alternate email is dejjsymone@gmail.com. Please let me know if you need any other information  

Thank you

On Thu, May 7, 2026 at 9:59 AM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am incredibly sorry for the delay in my response and for the repeated cancellations you have experienced. I understand your disappointment, and I am working to resolve this for you immediately.

I am submitting a request to our billing team to process a full refund to your original form of payment. To ensure we have the correct information, could you please confirm the alternative email address associated with your reservations? I see two different emails on file and want to make sure the request is processed accurately.

We will follow up with you as soon as the refund is complete. Thank you so much for your patience!

Warm regards,

Sam

Customer Support

On Thu, Apr 30, 2026 at 11:49 PM Deja <dej.1of1@gmail.com> wrote:

Good evening, 

Following up on this. 

On Tue, Apr 28, 2026 at 11:23 AM Deja <dej.1of1@gmail.com> wrote:

Hello, 

Can you please issue me a refund. This is 3rd time my event has been canceled or postponed and im very unhappy and disappointed in this company. 

On Fri, Apr 10, 2026 at 1:25 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

Thank you so much for getting back to me! Attached below is your new ticket for Coco on 05/03 at 6:30pm. We cannot wait to make it up to you and share in the magic!

Warm regards,

Sam

Customer Support

On Wed, Apr 8, 2026 at 2:45 PM Deja <dej.1of1@gmail.com> wrote:

Thank you! I would like to book Coco on 05/03 at 6:30pm

On Wed, Apr 8, 2026 at 12:41 PM Fork Film <sanfrancisco@forknfilm.com> wrote:

Hi Deja,

I am so sorry about that! You are absolutely right, and I apologize for the confusion caused by those outdated dates. Thank you so much for bringing that to my attention so I can get you the correct information.

I have attached our current upcoming dates below for you to take a look at. Please let me know which of these you would like to attend, and I would be more than happy to rebook you manually on my end to make sure everything is handled smoothly for you!

Coco:
5/2 - 1:30PM
5/3 - 6:30PM

Cloudy with a Chance of Meatballs:
5/10 - 6:30PM

Princess and the Frog:
6/20 - 1:30PM
6/20 - 6:30PM

Lilo and Stitch:

7/25 - 1:30PM

8/1 - 1:30PM

Warm regards,
Sam
Customer Support

On Mon, Apr 6, 2026 at 11:02 PM Deja <dej.1of1@gmail.com> wrote:

Hello,

Multiple of the movies listed have dates that have already passed. Can you please update that information so that I can ensure that I pick a movie i would like to attend?

Thank you,

Deja Barrett 

On Wed, Mar 25, 2026 at 12:14 PM Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:

Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 3 & April 4 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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