Re: Ticket Cancellation

Re: Ticket Cancellation

Hello just reaching out a third time since I haven’t received a received a response yet.

Thanks 
Sent from my iPhone

> On Apr 10, 2026, at 11:26 PM, Tuscany Lanthier <tuscanylanthier@icloud.com> wrote:
> 
> 
> 
>   Just wanted to reach out again to see if there were any updates? I would really like to get my tickets they were for my best friend’s birthday that has already passed now.
> 
> 
>> On Apr 7, 2026, at 9:45 PM, Tuscany Lanthier <tuscanylanthier@icloud.com> wrote:
>> 
>> 
>> Hi!
>> 
>> My name is Tuscany and I purchased two tickets to see the princess and the frog show on April 10th and since it is now canceled. I’ve been trying to get tickets for the rescheduled dates since Friday but they are sold out and I found dates available on June 20th for princess and the frog but when I try to use the promo code that is supposed to refund the tickets which in the email I read is supposed to be my full name it isn’t working. I tried to reach out on your website but I didn’t receive a reply and I just found this email and I’m unsure of how to move forward.
>> 
>> 
> 

Re: Ticket Cancellation

     Just checking in to see again what you can do to help I would really appreciate to still take my friend out for her birthday surprise.


> On Apr 21, 2026, at 10:17 PM, Tuscany Lanthier <tuscanylanthier@icloud.com> wrote:
> 
> 
> Hello just reaching out a third time since I haven’t received a received a response yet.
> 
> Thanks
> Sent from my iPhone
> 
>> On Apr 10, 2026, at 11:26 PM, Tuscany Lanthier <tuscanylanthier@icloud.com> wrote:
>> 
>> 
>> 
>>  Just wanted to reach out again to see if there were any updates? I would really like to get my tickets they were for my best friend’s birthday that has already passed now.
>> 
>> 
>>>> On Apr 7, 2026, at 9:45 PM, Tuscany Lanthier <tuscanylanthier@icloud.com> wrote:
>>> 
>>> 
>>> Hi!
>>> 
>>> My name is Tuscany and I purchased two tickets to see the princess and the frog show on April 10th and since it is now canceled. I’ve been trying to get tickets for the rescheduled dates since Friday but they are sold out and I found dates available on June 20th for princess and the frog but when I try to use the promo code that is supposed to refund the tickets which in the email I read is supposed to be my full name it isn’t working. I tried to reach out on your website but I didn’t receive a reply and I just found this email and I’m unsure of how to move forward.
>>> 
>>> 
>>