Re: Event Postponed: Fork n' Film



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi there, I’d like to follow up on the refunds? 

Sent from my iPhone

On Apr 13, 2026, at 1:38 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Brittney,

Thank you so much for reaching out. We are incredibly sorry to hear that you've had three consecutive events rescheduled; we completely understand why you’ve reached the point of wanting a refund instead of trying to book a fourth time.

We will get right on this for you. I am initiating the refund process for your tickets immediately. Once it has been processed on our end, you will receive a confirmation receipt via email.

Thank you for your incredible patience throughout all of these changes. We truly appreciate you giving us so many chances to host you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 10:09 AM Brittney Gordon <britt.gordon@icloud.com> wrote:

Hi I wanted to see if it is possible to get a refund. I have purchased 3 of these events and all of them have been rescheduled. I am attempting to choose another and it looks like all future shows in my area are rescheduled as well. 

Sent from my iPhone

On Mar 25, 2026, at 3:48 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi Brittney,

Thank you for following up, and please accept my sincere apologies for the delay in getting back to you!

I completely understand your frustration and want to let you know that I am checking in on your refund right now to see exactly where it is in the process and what is causing the hold-up.

I will follow up with you with a concrete update just as soon as I have more information. Thank you so much for your patience and understanding!

Warm regards,
Sam
Customer Support

On Sat, May 23, 2026 at 5:16 PM Brittney Gordon <britt.gordon@icloud.com> wrote:

Hi following up again for my refunds?!?

Sent from my iPhone

On May 14, 2026, at 6:52 AM, Brittney Gordon <britt.gordon@icloud.com> wrote:

Hi there, I’d like to follow up on the refunds? 

Sent from my iPhone

On Apr 13, 2026, at 1:38 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Brittney,

Thank you so much for reaching out. We are incredibly sorry to hear that you've had three consecutive events rescheduled; we completely understand why you’ve reached the point of wanting a refund instead of trying to book a fourth time.

We will get right on this for you. I am initiating the refund process for your tickets immediately. Once it has been processed on our end, you will receive a confirmation receipt via email.

Thank you for your incredible patience throughout all of these changes. We truly appreciate you giving us so many chances to host you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 10:09 AM Brittney Gordon <britt.gordon@icloud.com> wrote:

Hi I wanted to see if it is possible to get a refund. I have purchased 3 of these events and all of them have been rescheduled. I am attempting to choose another and it looks like all future shows in my area are rescheduled as well. 

Sent from my iPhone

On Mar 25, 2026, at 3:48 PM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for April 10 - April 12 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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