Re: Event Postponed: Fork n' Film



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

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Hi Erica,

Thank you for reaching out, and please accept our apologies for the delay in our response.

We are currently a very small team manually managing a high volume of requests, but we are working as quickly as possible to ensure everyone is taken care of. We completely understand your frustration and respect your decision to move forward with a refund.

We will initiate the refund process for you immediately. Once it has been finalized on our end, you will receive a confirmation email for your records.

Thank you for your patience and for bearing with us as we get this resolved for you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 11:25 AM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hello I will like a refund. I’ve been trying to reach out to you guys through email and have not received a response. I don’t want to deal with this anymore. I will appreciate a refund thank you.

- Erica Martinez 

510.837.8661

On Mar 16, 2026, at 9:52 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Thank you.

- Erica Martinez 

510.837.8661

On Apr 13, 2026, at 1:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Erica,

Thank you for reaching out, and please accept our apologies for the delay in our response.

We are currently a very small team manually managing a high volume of requests, but we are working as quickly as possible to ensure everyone is taken care of. We completely understand your frustration and respect your decision to move forward with a refund.

We will initiate the refund process for you immediately. Once it has been finalized on our end, you will receive a confirmation email for your records.

Thank you for your patience and for bearing with us as we get this resolved for you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 11:25 AM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hello I will like a refund. I’ve been trying to reach out to you guys through email and have not received a response. I don’t want to deal with this anymore. I will appreciate a refund thank you.

- Erica Martinez 

510.837.8661

On Mar 16, 2026, at 9:52 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Hi Erica,

Thank you for following up, and I sincerely apologize for the delay and any worry this has caused! I know it's frustrating to be waiting for a confirmation, and I truly appreciate your patience.

I am getting right on this for you now and will check in with our billing department to see why that confirmation hasn't reached your inbox yet. I'll make sure to get you an update as soon as possible, and I will follow up with your refund receipt the moment it's fully processed.

Thank you again for bearing with us!

Warm regards,

Sam

Customer Support

On Mon, Apr 27, 2026 at 5:57 PM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hi, just following up on the refund. I have not received a confirmation email. If I can get an update asap that would be great.

Thank you - 

Erica Martinez 

510.837.8661

On Apr 14, 2026, at 8:43 AM, Erica Martinez <ericamartinez9269@gmail.com> wrote:



Thank you.

- Erica Martinez 

510.837.8661

On Apr 13, 2026, at 1:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Erica,

Thank you for reaching out, and please accept our apologies for the delay in our response.

We are currently a very small team manually managing a high volume of requests, but we are working as quickly as possible to ensure everyone is taken care of. We completely understand your frustration and respect your decision to move forward with a refund.

We will initiate the refund process for you immediately. Once it has been finalized on our end, you will receive a confirmation email for your records.

Thank you for your patience and for bearing with us as we get this resolved for you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 11:25 AM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hello I will like a refund. I’ve been trying to reach out to you guys through email and have not received a response. I don’t want to deal with this anymore. I will appreciate a refund thank you.

- Erica Martinez 

510.837.8661

On Mar 16, 2026, at 9:52 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.



Thank you for getting back. I’ll be waiting for your response.

 - Erica Martinez 

510.837.8661

On May 4, 2026, at 1:41 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Erica,

Thank you for following up, and I sincerely apologize for the delay and any worry this has caused! I know it's frustrating to be waiting for a confirmation, and I truly appreciate your patience.

I am getting right on this for you now and will check in with our billing department to see why that confirmation hasn't reached your inbox yet. I'll make sure to get you an update as soon as possible, and I will follow up with your refund receipt the moment it's fully processed.

Thank you again for bearing with us!

Warm regards,

Sam

Customer Support

On Mon, Apr 27, 2026 at 5:57 PM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hi, just following up on the refund. I have not received a confirmation email. If I can get an update asap that would be great.

Thank you - 

Erica Martinez 

510.837.8661

On Apr 14, 2026, at 8:43 AM, Erica Martinez <ericamartinez9269@gmail.com> wrote:



Thank you.

- Erica Martinez 

510.837.8661

On Apr 13, 2026, at 1:40 PM, Fork Film <sanfrancisco@forknfilm.com> wrote:



Hi Erica,

Thank you for reaching out, and please accept our apologies for the delay in our response.

We are currently a very small team manually managing a high volume of requests, but we are working as quickly as possible to ensure everyone is taken care of. We completely understand your frustration and respect your decision to move forward with a refund.

We will initiate the refund process for you immediately. Once it has been finalized on our end, you will receive a confirmation email for your records.

Thank you for your patience and for bearing with us as we get this resolved for you.

Warm regards,

Sam

Customer Support

On Thu, Apr 9, 2026 at 11:25 AM Erica Martinez <ericamartinez9269@gmail.com> wrote:

Hello I will like a refund. I’ve been trying to reach out to you guys through email and have not received a response. I don’t want to deal with this anymore. I will appreciate a refund thank you.

- Erica Martinez 

510.837.8661

On Mar 16, 2026, at 9:52 AM, Fork n' Film San Francisco <sanfrancisco@forknfilm.com> wrote:



Dear Fork n' Film guests, We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this w‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

Can't see this message? View in browser

Event Postponed Dear Fork n' Film guests,   We are truly so sorry to share that your Fork n’ Film shows scheduled for March 27 - March 29 have been postponed. Due to unforeseen operational circumstances, we are unable to deliver the Fork n’ Film experience at the level of quality our guests deserve this weekend. Rather than compromise the experience, we made the difficult decision to postpone these shows.   We know many of you have been looking forward to this night and we genuinely hate having to disrupt those plans. Please know this decision was not made lightly, and we deeply appreciate your patience and understanding.   To make this right, we’re inviting you to reschedule your tickets to any show starting in May. When you join us we’ll also include:   A complimentary welcome cocktail when you arrive Preferred seating A 10% discount code for a future Fork n’ Film experience (Code: POSTPONEDLASF10)   How to Reschedule 1. Click the private reschedule page below Reschedule: https://www.forknfilm.com/reschedules Password: FNFReschedules   2. Choose a new date & movie We have an amazing selection of fun films and menus! Pick whichever show works best for you.   3. Add your tickets to your cart   4. Enter your unique discount code at checkout Your discount code = the full name used when purchasing your tickets (ex - JOHNSMITH or JOHNROBERTSMITH) Your code will apply to the exact number of tickets under your original reservation.   Important Tips The code works one time only Check your original receipt to confirm which name was used at purchase If you purchased 5 or more tickets, you will have two codes (ex - JOHNSMITH and JOHNSMITH1)   Again, we are truly sorry for the inconvenience and appreciate your support more than you know. We’re looking forward to welcoming you back soon for a very special Fork n’ Film night.   Warmly, The Fork n’ Film Team 🍿🥂     Prefer a Refund? If you would rather receive a refund, simply email sanfrancisco@forknfilm.com and we will process it for you.   Please note that refunds may take some time to complete, so rescheduling is the fastest way to secure your seats at a future show.

This email was sent from this site. If you no longer wish to receive this email, change your email preferences here.