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2nd Cancelation, Refund Request

teresa.kullman@gmail.com · landed in arizona@forknfilm.com

7 messages
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  • teresa.kullman@gmail.comto arizona@forknfilm.comInbound
    4/10/2026, 10:42:37 PM

    2nd Cancelation, Refund Request

    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
  • arizona@forknfilm.comto Teresa Kullman <teresa.kullman@gmail.com>Reply (operator)
    4/15/2026, 11:17:20 PM

    Re: 2nd Cancelation, Refund Request

    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
    DeliveredOpenedClicked
  • teresa.kullman@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    5/24/2026, 1:47:47 AM

    Re: 2nd Cancelation, Refund Request

    Hello,

    I am following up regarding my refund.  It has been 43 days since my request and have not received a refund or further communication. 

    On Wed, Apr 15, 2026, 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
  • teresa.kullman@gmail.comto Fork Film <arizona@forknfilm.com>Inbound
    6/25/2026, 10:05:42 AM

    Re: 2nd Cancelation, Refund Request

    Hello,

    I am following up on the refund once again. I have not had any communication regarding the refund and it has been over 2 months since my request. 

    Thank you in advance for your urgent attention to this matter. 

    On Sat, May 23, 2026, 6:47 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up regarding my refund.  It has been 43 days since my request and have not received a refund or further communication. 

    On Wed, Apr 15, 2026, 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
  • arizona@forknfilm.comto Teresa Kullman <teresa.kullman@gmail.com>Inbound
    7/2/2026, 12:55:02 AM

    Re: 2nd Cancelation, Refund Request

    Hello Teresa,

    Thank you for continuing to check in regarding your refund. 

    On Thu, Jun 25, 2026 at 3:05 AM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up on the refund once again. I have not had any communication regarding the refund and it has been over 2 months since my request. 

    Thank you in advance for your urgent attention to this matter. 

    On Sat, May 23, 2026, 6:47 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up regarding my refund.  It has been 43 days since my request and have not received a refund or further communication. 

    On Wed, Apr 15, 2026, 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
  • arizona@forknfilm.comto Teresa Kullman <teresa.kullman@gmail.com>Inbound
    7/2/2026, 12:57:40 AM

    Re: 2nd Cancelation, Refund Request

    Hello Teresa,

    Thank you for continuing to check in regarding your refund. I sincerely apologize for the delay and poor communication. 

    At this time, your refund request of $307.48 remains active in our system. I completely understand your concern and frustration with how long it is taking, and I can assure you I am doing everything in my power to push this through to our billing department. As soon as they process your refund, 

    On Thu, Jun 25, 2026 at 3:05 AM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up on the refund once again. I have not had any communication regarding the refund and it has been over 2 months since my request. 

    Thank you in advance for your urgent attention to this matter. 

    On Sat, May 23, 2026, 6:47 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up regarding my refund.  It has been 43 days since my request and have not received a refund or further communication. 

    On Wed, Apr 15, 2026, 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
  • arizona@forknfilm.comto Teresa Kullman <teresa.kullman@gmail.com>Reply (operator)
    7/2/2026, 1:02:37 AM

    Re: 2nd Cancelation, Refund Request

    Hello Teresa,

    Thank you for continuing to check in regarding your refund. I sincerely apologize for the delay and poor communication. 

    At this time, your refund request of $307.48 remains active in our system. I completely understand your concern and frustration with how long it is taking, and I can assure you I am doing everything in my power to push this through to our billing department. As soon as they process your refund, we will reach out with a copy of your refund receipt.

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Thu, Jun 25, 2026 at 3:05 AM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up on the refund once again. I have not had any communication regarding the refund and it has been over 2 months since my request. 

    Thank you in advance for your urgent attention to this matter. 

    On Sat, May 23, 2026, 6:47 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    I am following up regarding my refund.  It has been 43 days since my request and have not received a refund or further communication. 

    On Wed, Apr 15, 2026, 4:17 PM Fork Film <arizona@forknfilm.com> wrote:
    Hello Teresa,

    Thanks for reaching out. We sincerely apologize for the second cancellation. Please know that these decisions are not made lightly, and we completely understand your frustration. 

    I have flagged your order for a full refund of $307.49. Refunds are processed in the order that we receive the request. As soon as yours is processed, we will reach back out with a copy of your refund receipt. 

    If there is anything we can help you with in the meantime, please let us know.

    Warm regards,
    Sierra

    On Fri, Apr 10, 2026 at 3:42 PM Teresa Kullman <teresa.kullman@gmail.com> wrote:
    Hello,

    This is the second event for Form n Film that has been canceled. I would like a refund please. 
    Thanks in advance!
    Teresa Kullman
    DeliveredOpenedClicked

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